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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16021 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 16,021 reviews
  • Rated 5 out of 5 stars

    Pay the extra, save the headache

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out a different nest for this design because of the ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great / goood product , works well would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Awesome! Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest product lineup but the 3rd Gen Learning Thermostat might be the best of all their products. Highly recommend to anyone looking to move toward a connected home. The product is great, the app is great AND there are a ton of 3rd party apps that work with Nest while integrating with other connected home technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too smart

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should, looks a lot nicer then my old unit. the problem that I have is that it trys to figure out my schedule and I don't have a schedule. I'll change the temp when I leave for the weekend and it will automatically return to original temp after a few hours. Then the next weekend the house feels cold, it changes the temp setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat in the market. Easy usage and good tracking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Start to Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard so much excellent word of mouth regarding this product from all of my friends. It is an excellent addition for someone wanting to create a smart home or just have a thermostat that can learn your patterns, and you can control remotely. The installation was super easy even if you have zero previous knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat makes life easy in the “how the heck do i control and set my a/c” department. Amazingly easy install... baby steps.. first couple days set the ac at the temps you like and then no more... this thermostat takes care of the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to a new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great alone, and even better with my nest Guard alarm system. It even integrates with my Google home hub. So very happy with it. As far as installation goes however, my advice is to engage with a Nest Pro installer, as my standard electrician did not hook it up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat and have had a amazing experience! We recently went on vacation and forgot the reset the thermostat causing out AC to run excessively. I was able to go into the app and change the temperature remotely! Saved a lot of money and frustration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by an ac tech. I have to say the convenience of having this on an app is, hands down, awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality with better looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a couple of features that improve over the gen 2 nest, but in general very functional. It detects automatically someone in the room so the display turns on. We have set it to display an analog watch which fits elegantly with the decoration of the room. Screen is larger and thinner, helping with the aesthetic of the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi quality construction, easy to install, and operate! Install was so simple I thought I did something wrong...5 minutes and it worked as designed! Programming straight forward and again took maybe 5 minutes...After a week or two it has learned enough to do it all on its own. Maybe a couple of tweaks here and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful HVAC Upgrade with Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Nest to replace a Carrier brand communicating thermostat. Had to rewire the furnace and condenser boards but not a problem. Nest performing as expected. Great systems update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest is very easy to operate. I like how you are given step by step instructions when you go to one of the icons. We are able to keep house at consistent temperature and saving money at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a trained child.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas normally I would hire a small child to hold a thermometer and adjust the temperature in my house for me, the nest does the work of that small child with the added bonus of being connected to my cell phone. I also do not have to feed the nest so it is really going to pay for itself. Also, my house feels better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super modern looking and controlled via phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good thermostat. Initially you have to take some time setting temps for a few weeks and then it consistently starts to keep the temp correctly at the appropriate times based on your comfort level. I'm buying these for a bunch of people. The gift that keeps on giving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have in every home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a good thermostat. Initially you have to take some time setting temps for a few weeks and then it consistently starts to keep the temp correctly at the appropriate times based on your comfort level. I'm buying these for a bunch of people. The gift that keeps on giving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house that didn’t have a nest so we had to go get one. These things spoil you being able adjust the temperature from the phone or other home devices.

    I would recommend this to a friend