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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16019 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 16,019 reviews
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Xmas. I'm able to turn my thermostat up using my smartphone while at work, great product. Works great and home is cozy warm when we walk through the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works well, sleek & like the learning temp feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    : )

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say anything bad about this product as long as you have Wi-Fi connection you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on online reviews, really liked the product. Went to BBY website, it showed in stock. Drove up to store and picked up right away, store aso helped match the online price. Nest is easy to setup and very intuitive to use. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use, Customer Service, & Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started with a rebate offer from Ameren that intrigued me to try this smart devise. I was a bit nervous with the installation, but after watching several videos I felt I could achieve this on my own with limited knowledge of installing anything. I was amazed at the ease of installation, but did have to call in with a wiring question. I was surprised that someone took the call on a Saturday afternoon and walked me through the wiring. They stayed on the phone until the unit worked properly. They even followed up a few hours later which I really appreciated. The mobile app works perfectly. It does seem to be learning my pattern which will save me a few bucks her and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alien eye-ball thermostat activate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My furnace broke down recently and I wanted to channel some aliens into my household. Works great and is synched to my google home system so setting temperature can be all done by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ install, works great from work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to wifi, nest app. Can control from anywhere and is nice to actually save money every month on the program learning it does. Was my very first smart home install and set up . This is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than my old nest !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest version of the Nest thermostat is a great improvement over my early version of the thermostat , I can see the temp and weather from a distance. The setting format is much easier. Installation was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat! It’s my first one. My parents have one and always have issues with it. Not with this one. Had a very cold few weeks in my area (which only happens every 6-8 years) and it kept me warm and my bill down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome but pricey !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the Nest Thermostat 2 months ago. Electric costs have decreased, and we can monitor the temperature of our condo when we are not there. Great product, easy to self install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, Nice color, I love this home product I also save more money in my gas expense, It took me some time to understand how to make it more efficient but overall Great Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new house and was going crazy having to get up to change the temperature. This makes it easy. Middle of the night, cozy on the couch, working…easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very easy to install -- easier than expected -- and has been working as advertised. I particularly like the heat pump balance setting, which prevents the use of auxiliary heat, and the monthly summaries showing energy use comparisons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rancho house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the most excellent products I have purchased easy to use easy to program by far of my buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Thermostats Work Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Highly recommend. Easy to use and they learn and will start automatically adjusting the temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. However, I ended up having to get an HVAC technician to install a common wire since I have a dual zone in my house with two Nest thermostats. Overall, I like the product and the use of the Nest app to control away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it would be difficult to set up, but the process was actually really easy! It walks you through everything. I LOVE the fact I can control it from anywhere to save energy and money. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very happy with device . Enjoying east function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats. I don't use their self programming features, but the scheduling and ease of use with an app is such an upgrade over traditional thermostats!

    I would recommend this to a friend
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