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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 9,256 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it because I can have the app on my phone and control the temperature from there without any problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big display, easy to install and control from phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device, too pricy (when I bought it)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    own this for less than a month. works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my house. Easy to install and set up. I'm still learning how to use it to its full potential. There was also a rebate available through my local electric company which made the price very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat that learns your patterns. So I still have have to teach it to not set to 70 degrees at nights lol. Alexa controlled is the best part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. This allows me to increase/decrease the temperature hours before I arrive at the property. Easy to install. Definitely save on utility bills.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work on wall heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I started to set up the installation went through about 10 minutes of documentation to find out that it is not compatible with a basic gas wall heater. It did not give that much of an exclamation why? Ended up returning and will get a basic programmable thermostat instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This how u save on electric I highly recommend for everyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Work Despite Website Saying it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy this device but unfortunately it did not work with my air conditioner even though the Nest website said it would. They have a section that asks what wires you currently have. I was on the phone with their tech support for more than an hour. They were very polite. They told me they thought the unit was defective and that I should return it to the store and to get another one, and if the same problem persisted to call them again. They were going to send me some information in the meantime but they never did. The best they could do for me during the setup process was to get the fan to work, but my A/C would not cool, and when the fan didn't come on the air handler made a low noise that it never made before. The unit itself is not very easy to control. The touch controls aren't very responsive, I had to use a Stylus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product to have a full control on temp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to install and give me a full control over temp control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid thermostat, had a issue with adding a second one to the app however tech support was able to provide a work around. It’s a known issue that’s being addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend this thermostat enough. And keep in mind you can get up to a 100 rebate from your state for up to two thermostats per household. The savings make this a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the Nest at my last home and missed it so much. This home came with the Honeywell and it was not user friendly at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a winner. The programming is a breeze. Savings can be had by using auto program...Nest has first class customer service. Wish it could be priced lower, but you can often get thermostat rebates to save $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had nest in old home. yes, it may not have remote sensors like another product, but nest is reliable. never had an issue. buying for new home. buying unit for up and downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price the quality of output isn’t the greatest but pretty good overall. Definitely great smart tv for the price you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very tech savvy and rely on google and YouTube for a lot! The best was so easy to install and set up! I love that if I’m chilly I can kick the heat up with out having to run to the thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 months ago and setup it by myself and took less than an hour. please take extra caution and watch online installation how to install it. It's expensive but most of time on sales.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Does what it says it does. The app is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a couple of these throughout the houses they r good

    No, I would not recommend this to a friend
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