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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 16,026 reviews
  • Rated 5 out of 5 stars

    Simple and great way to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat that learns as you go. The app on the phone basically matches what you see on the screen of the thermostat making it very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest and it is a great product. Good app as well that allows me to control both of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive but still on/off glitch with inability to override manually. Remote control via appt. is convenience and works well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Vertrauensmann, thanks for the feedback you provided about the Nest Learning Thermostat, and we’re glad that you find it intuitive, and that it works well in the app. We’re sorry to hear of your experience with inability to override it manually.

      Your thermostat must be set to Eco, Heat, Cool, or Heat • Cool mode to change its temperature. To change the mode, tap Temperature mode Heat Cool mode and select the one you want. From here, you can manually adjust the temperature two different ways in the app:
      - Tap and drag the dial clockwise or counter-clockwise to increase or decrease the temperature
      - Tap + or – to increase or decrease the temperature 1° at a time.If your thermostat has a temperature schedule, the temperature will change for the upcoming temperature in the schedule.
      If your thermostat has a temperature schedule, the temperature will change for the upcoming temperature in the schedule.

      Or you can manually change the temperature using the thermostat display. When the thermostat is on and shows the temperature screen, turn the ring clockwise and counterclockwise to increase or decrease the temperature.

      If you think that your Nest thermostat has unusual behavior, please get in touch with us whenever you have time and we’ll gladly help you the best way we can: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Our first smart device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than our older Honeywell thermostat. Picks up on your preferences and modulate the temps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a super Easy installation. Step by step instructions and all tools included in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to install and use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so great to be able to adjust the thermostat if we leave for the weekend and how easy it was to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the fact that we could be in Europe on vacation and make sure that the home was cool enough for our pets during the heat wave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penney

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our central AC in the Central Valley of CA. I wanted to upgrade to a smart thermostat to help track my electricity usage as well as make my usage as efficient as possible. The Nest does both!! And on top of that, it was amazingly easy to install. The Nest website has great instructions and instructional videos. YouTube does as well, but the Nest site was more than sufficient for me. The monthly energy usage reports are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was about 30 min- device is very user friendly. I love that I can adjust it from my phone & that I can see my various Nest Devices on the same app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. The compatibility info needs a little work. Had a little trouble with my humidifier. I have had it for a month now. it really is a nice system and I do belive it will save money. Wish i did not wait so long to make the change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat with a lot of features, is on the pricey side, but it is loaded with features and has an excellent look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, easy to use and dependable. Can't beat the rebates with SCE and SCG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and so easy to use, very efficient and best when it’s cold and you can turn your heat on long before arriving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Able to control this remotely from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. User friendly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest it looks much nicer in our house than the older thermostat and also just a money saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one at my old house and just purchased a new one for my new house. Great thermostat and the app works very well too. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is so easy and setup is pretty clean. Easy to make changes using the Next App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, near wi fi control feature and that allows you full control of your thermostat. Wherever you may be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Wifi Thermostat is smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Next Thermostat was very easy to use, and helps save you money.

    I would recommend this to a friend
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