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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 16,026 reviews
  • Rated 5 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Nest, I've passed older models to family. New model has easier setup. I like how it integrates with my Amazon Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and we are able to change it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, just like my last one. Would t go without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Smarter...not harder!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love this little guy. It is our first smart thermostat and I love that I can just tell Alexa to change it, or change it from my app while I am in bed! I gave it a 4/5 bc even though they label the wires for you and the app walks you threw installation, they have one wire connection wrong, so it was blowing heat when I first installed it. I had to google the problem and found an entire thread of people that were having the same issue. Luckily someone had posted what to switch around and it worked!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi makulafamy, thanks for posting your review of your Nest Learning Thermostat. We're glad to hear that you're enjoying your experience with the device. We're sorry to learn that you had some difficulties with the wiring and had to troubleshoot it on your end. If you need additional assistance or have more questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is great. Very good features. Also allows me to check the history of the HVAC usage which is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great looks slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Took a little bit of time to learn how to use but it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super nice thermostat but has misleading name

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it says its a learning thermostat, 1. The sensors aren’t included, and 2. The whole learning thing made it seem like it would’ve made the temps regulate and be similar in each room which may be too much to ask for but not too much to hope for. Other than that, it’s a pretty neat thermostat

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Caden0826. Thank you for sharing your concerns about your Nest Learning Thermostat. The Nest Temperature Sensors are sold separately from the thermostat. We suggest checking with your retailer about availability of the add-on device. The Nest Learning Thermostat uses the Auto-Schedule feature that helps it learn. With this feature, your thermostat learns what temperatures you like at different times of the day. After a few days of learning, it will prepare a schedule for you.

      We recommend checking this Google Help article to know more on how your Nest Learning thermostat learns: https://support.google.com/googlenest/answer/9247510 Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to get up at night and adjust the heat but now i do it from bed and dont have to get up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Super convenient to set up your AC whenever and wherever you are

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Install and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the install myself. Was really easy. Took about 10 minutes to take off the old thermostat and install the Nest. The Nest has a cool app that I use on my iPad to control the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it. It was a gift to him.”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and easy to operate local and remote. A second one is back on my son’s gift wishlist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble hooking it up and it has worked great since and saved me a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great product, thermostat works perfect, the schedule is super easy through the app and the auto sensor is Genius

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build a Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday purchase. Very easy installation with step by step instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well. The included monthly report is very helpful. Only drawback is the limitation on settings for away temps. With 2 dogs in the house, the A/C away setting doesn't go below 78, which is quite warm if it's humid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the smart home features.works well and easy to navigate. Every home should have this technology what a money saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product so far. Install was fairly easy, although a little tricky. On-line access via the NEST app is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed just in time for cold weather. Has made it much easier to control heating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love the way it works and love the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for travelors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the Nest Thermostat so we can check on the furnace or air when we are away. Works great

    I would recommend this to a friend
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