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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 9256 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 9,256 reviews
  • Rated 5 out of 5 stars

    Excellent Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed great power savings and great comfort since installing this great thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Takes about a week for the away function to start working after it learns your habits.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent and Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in May 2020 and initially everything worked very well. I started noticing significant savings on my utility bills and thought nothing more of it. Then once the weather started to change the issues started to arise. The learning feature started moving the temperature all over the place, I would frequently have to go in and program the thermostat back to the schedule that I wanted it on. In heat/cool mode it would consistently let the temperature idle outside of the range specified. Then in October the thermostat lost connectivity to my wifi connection and couldn't find any network. I spent several hours on the phone with Google support until they determined that the nest had suffered a hardware failure. Now I am waiting on a replacement device. Considering that the first until only lasted 4.5 months, I am not exactly optimistic about the longevity of this device. The only reason I didn't give one star is that the unit does save you money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    these work really good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nest is the best customer service company i have ever seen and they will make sure this goes easy for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat, you can control Nest from your bed with a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent WiFi works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Hook up power to it and it will walk you through the wiring process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a smart way to manage heat and cold this is the right option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proudmama1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great style easy to install and program with the app or on the unit itself. It is very efficient and if it is running a lot(ie. your furnace or air conditioner it will n notify you and ask if you would like to turn it down a little bit to be more efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product you can control it from your phone and helps to save electricity at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great curbside delivery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Excellent friendly curbside delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd generation is a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much simpler than trying to program a new thermostat. I think it's almost as smart as I am. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good thermostat. It is very easy to use and has been doing its job as a thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install! Easy to use from phone app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which has help us save energy, time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart WiFi Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart WiFi Thermostat that programs itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the temp from across the room and I can tell when the children's are adjusting the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first learning thermostat and we love it. We have noticed a cut in our electric bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the perfect solution for what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2 of these units for a remodel of a home that will have 2 separate zones and furnaces in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont buy anything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to use. i have 3 of these in my house for 3 levels

    I would recommend this to a friend
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