Customer Ratings & Reviews

Took a bit longer to install than I anticipated, but was entirely my fault. Didn't take the two seconds to look at the different wiring setup for my unit that has a heat pump. Once properly installed, the Nest looks and performs great.

First smart thermostat. Appears to be working fine. Now sure who's learning more, me or it. Still figuring out how to use the more involved features like Cool to Dry and Home Sense. Very easy to install, just remember if old thermostat has a jumper (between Rh & Rc for example) so does this device.

I'm very glad I purchased the Nest for my house. It was very intuitive to install, and with the app on my phone, it is great to monitor or even change from another room. Getting the rebate from my local energy company is a great bonus as well.

Was looking for a thermostat that has remote access from a wireless device. This Nest thermostat is amazing, easy to install and setup is a breeze. Above all it looks great "high tech" on the wall as well. Since this generation has also far-sight, it shows the room temperature when "far" from the thermostat or when close by it shows the temperature where it is going to (as adjusted) including the amount of time it would take. It is also a self learning thermostat that keeps track of when someone is at home or not and adjust the temperature accordingly (that needs to be pre-setup). This thermostat also communicates with other Nest products such as Nest Protect (smoke/CO2 detector) as well the Nest-cam. Overall I would say, if you want to convert to a "smart home" it starts with this thermostat. It is worth the investment.

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

The Nest Thermostat is great for controlling you homes heating or cooling wherever you are. It also learns your usage and sets a schedule for the week. I have been out on a number of occasions and have used the app to control the settings.

I've added several Nest products to my home including this thermostat. My main concern was whether I would be able to install myself. The online documentation was excellent and the box even included a screwdriver so no extra tools were needed. From start to finish it took me about 30 minutes. It has a user friendly interface and navigating the set up was a breeze. I love managing the system with the Nest app which enables you to adjust the temperature, set the heating or cooling mode, set your daily temperature schedules, remotely run the fan, view home humidity and review your past energy history. It also reminds me to check the furnace filter. My Nest smoke/CO2 detector synced with the thermostat so if any CO2 is detected, it will turn the furnace off. I like it so much I bought one for my daughter's house!

You will never worry about forgetting to turn the ac off when you're away, because you can easily do that anywhere you are with one click on your phone. Most important is that this thermostat was installed by my 14 year old in less than 30 min.

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

The thermostat was easy to install and is very convenient. If you are getting other products for a "Smart Home," I recommend buying all the same brand. I purchased a thermostat, cameras and carbon monoxide detector. The app and devices are all very user friendly. I used the backplate in one location and installed a second one in another location without the backplate. Be advised, the Nest video history is available for a 1-month trial. Following your trial period there is a monthly fee. If you prefer not to enroll you can only view real time video (no history).

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

Entirely pleased. Haven’t yet witnessed the thermostat’s “learning function”, but I really enjoy the ability to control it remotely via smartphone. It also looks great.

We bought this thermostat after receiving a coupon from our electric company. My husband installed it with great ease. It’s so convenient to be able to adjust temps from your phone. Definitely worth every penny!!

If you follow the directions this will be an easy install. I installed this thermostat myself and it took about 15-20 minutes to install. I had an issue with it blowing hot air instead of cold air mind you...it was 90 degrees outside and two degrees cooler than the devils soccer field inside. My gut reaction was to return it and give up, but I decided to call the Nest help desk. The tech was super helpful and he asked for the pics that I had taken of the wires (I followed the directions), and he was able to diagnose that it was a settings issue not a wiring issue. I’ve had the thermostat for about two weeks now, and I haven’t had any issues with it. Also, I can control my AC from my phone!!! How cool is that!

It has improved our lives drastically!! Set your schedule and saves money! It's beautiful almost an art piece in our home! The installation was ridiculously easy and fast, use common sense and be safe and it really is easy as 1-2-3!

I have owned this thermostat for about a month now and it works very well. I like being able to control it remotely and with my google chalk using voice commands. It was easy to install and so far no glitches or issues.

The nest is just so amazing and easy to work with. All the features are so cool, especially having access to turn on the heater in the winter, using my phone on the nest app, when I'm about to go home from work.

Although I am happy with the two nest thermostats that I purchased I was not happy with the nest website, specifically where you enter what wires your current thermostat has and it tells you if the nest will work. Basically it says the nest will work for me (what it doesn't say is that you kinda have to hack it to work) After reading about horror stories online doing it the way nest says to (for my situation) I went ahead and pulled new thermostat wire to both zones and upgraded my zone relay switch box. I only splurged for the nests because after the sale I got both for 400 then I got 200 back from my gas company as a rebate. In the end I paid 200 total for both which was awesome..... then I had to tack on about 40 for new wire and 110 for the new relay box (not to mention hiring a professional to install the box if you aren't the type of person who feels confident doing the work. I did it myself and it's pretty easy, intimidating but easy). I still saved but now it doesn't feel like such a great savings haha. There are cheaper options that do the same thing but nothing will be as cool as a nest. It's definitely a splurge item. If you plan on just buying this and installing it make sure you have at least 3 wires behind your current thermostat and one of them is a constant 24v (this is assuming you are using the thermostat for heat only, heat and ac will require more than 3 wires)

I keep it in my house, miles away, It keept the temp at exactly 55 and continues to work when the inter net is off (of course, you can't see that it is working. We use it to warm up the place before we get there.

I love how within a week it had mastered everyone's schedule. Having the ability to monitor and adjust remotely is also a plus. I have only had it for a few weeks but i love how it works. Setting it up was a breeze too.