Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 9,256 reviews
Rated 3 out of 5 stars
Okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was okay. I don't really know how to use it and the tech lady on the phone wasn't very helpful!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Broke on day one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On the first day of purchase the only button that it has was dented in after few use. This has built in battery that requires charging when low. Get Ecobee 4 instead! no need to recharge battery and skip out on C wiring .
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
We're sorry to hear about these issues you've experienced with your Nest Learning Thermostat and it's unexpected to hear that the display would be dented as the display is not made of plastic. Additionally, the Nest is designed to charge its internal battery off of the existing HVAC wires without a C wire, so if you're experiencing battery drain issues, then there may be something else causing that to occur. Please reach out to our live support, and we'll be happy to look into this with you.
Nest.com/help
Rated 4 out of 5 stars
Performance is as desired
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfect and serves the purpose. Works fine with HVAC.
I would recommend this to a friend
Rated 5 out of 5 stars
Nest thermostat is as great as it looks!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We heard good things about the Nest thermostat from 2 separate friends. My wife and I are looking to lower our monthly costs, so we did some research and found that this unit will eventually pay for itself and THEN some, with the power bill savings.
Installation was a breeze. I am definitely not an electrician, just an average guy, and I had it installed in probably 15-20 minutes. The electric box plate came in handy, and the included mounting plate looks so nice on our wall, we may not even paint it.
The setup was easy, I linked it with our WiFi and then downloaded the app on my phone. After syncing my phone with the thermostat, I can adjust the house temperature from anywhere! This is really nice because there are 3 of us who live in the house, but 1 of us has really odd working hours which vary from day to day. It was always impossible to set a regular schedule on the thermostat and save energy costs. But now, as soon as I know everybody is out of the house I can use my phone to bring the heat down in the winter and start raking in those savings. Then when I'm on my way home in the evening, I can turn the heat up so my house is warm upon my arrival.
You can set a minimum low temperature and a maximum high temperature, and the system will automatically switch back and forth between heat and Air Conditioning, to maintain your target temperature. This is handy on those fall days where the temperature is kinda cool but the sun warms your house above the usual temperature.
So far I am very impressed with this product. It's aesthetically pleasing and modern-looking. The controls are simple...rotate the dial, and press the face until it clicks. The unit itself even saves energy by turning off the display when you're not in the room, or not moving. The motion sensor turns the display back on as you approach the unit.
I highly recommend buying this.
I would recommend this to a friend
Rated 3 out of 5 stars
Still figuring this out.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Still trying to figure out how to use it. Sometimes when I think I'm cooling I get heat.
I would recommend this to a friend
Rated 3 out of 5 stars
Not what I wanted
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a thermostat that was compatible with apple HomeKit and I thought this was the one but it didn't work.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
didn't work and customer service was not helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
i have a working traditional thermostat, i figured i would upgrade to potentially save. i installed and it worked. then i turned it off but instead of stopping, it kept raising the temperature. then researched online to figure out settings then it got to almost 90 degrees when i called customer service and without hesitation, the guy said "it's your system that is broken". i told him that my system wasn't broken 30 mins ago before i installed nest and he said it's your heating system. offered no troubleshooting help just kept saying it's my heating system. i ripped out nest and installed back my basic thermostat and it worked instantly. worst purchase made and worst customer service
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Could not set up on the app
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No instructions on how to set up on your phone if you have a problem!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Won’t keep a charge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The thermostat won’t hold a charge. My home is 90 degrees inside
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only drawback is that it does not send alerts otherwise good thermostat. Does go offline every now and then too.
I would recommend this to a friend
Rated 3 out of 5 stars
Not as smart as I want...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Could be smarter... It doesn't learn quickly and always tries to save energy in lieu of making you comfortable...
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Great, until the WiFi chip craps out
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The WiFi chip for the eLearning thermostat is faulty. Google knows of the issue, and working with customer service is a nightmare. This is our 4th replacement thermostat in 8 months. When it works, the integration to our house network is seamless. But COME ON.
I would recommend this to a friend
Rated 2 out of 5 stars
wanted it to work!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn't work with my system (house built in 2019). Kept saying it wasn't charging even after talking with support, ensuring wiring was correct, and paying for an electrician to check the system.
Also, in the event of power outage this doesn't have a battery source backup.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Not that good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this item after check the compatibility with the system that was already had in my home, but when i installed it, it wasn't working properly. The wires were setup exactly how nest asked to put them, but it wasn't working.
I did the whole process, it wasn't cooling at all, so i removed and put back my previous Thermostat.
No, I would not recommend this to a friend
Brand response from Nest Support
Posted .
We're sorry to hear about these issues you've had with the Nest Learning Thermostat once installed and we'll be happy to look into this with you if you can reach out to us through one of our support channels so we can determine what changes are needed in order to get this wired up and functioning with your system properly.
Nest.com/help
Rated 3 out of 5 stars
Ok but hard to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool idea but not easy to set up. Will need someone to come in and do it for you
I would recommend this to a friend
Rated 3 out of 5 stars
its an ok product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WE'VE HAD IT FOR MONTH NOW AND WE ARE STILL TRYING TO ADJUST TO IT AND ITS SETTINGS.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy, efficient and effective
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was less than 15 minutes & Immediately began to see savings in a couple weeks.
I would recommend this to a friend
Rated 3 out of 5 stars
Interesting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is great to have the app on my phone, but I find the device without the app confusing and hard to use.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Good product works but wifi cuts out a lot
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wifi signal in two story house wouldn't work well keeps losing signal so kind of pointless
I would recommend this to a friend
Rated 5 out of 5 stars
Back to the better thermostat
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The cheaper thermostat is beyond horrible so i went back to buy the better thermostat.