Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 4346501
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.
This summary was generated by AI based on customer reviews.
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t keep the temperature you set it for, it wants to do it’s own thing. I don’t care how much you reset it it always do what it’s want. Avoid at all cause.
No, I would not recommend this to a friendWide temperature swing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat was 2 to 3 degrees too high. Then the temperature swing is way too wide. For example if it is set to 68 degrees the heat won’t turn on until below 66 degrees and then it will turn off until above 70 degrees. I returned the unit.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about this experience you've had with the Nest Learning Thermostat. The Nest has a maintenance band of 1 degree, so if you're experiencing inaccurate readings, or the maintenance band is 2 degrees or more, please reach out to our support so we can assist with getting this resolved.
Nest.com/help
Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the looks but had a lot of trouble setting up with smart vents.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest, and we'll be happy to look into this with you if you can reach out to us through one of our support channels here: Nest.com/help
Never again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Installed for 3 months, I hope your wifi doesn't go offline. If so you start all over. Was told as much by Nest customer service. It's not convenient...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, B90046. Thanks for sharing a review about the Nest Learning Thermostat. We understand that having to set up your thermostat again each time your Wi-Fi goes offline can be an inconvenience, and we’ve taken note of this feedback. Meanwhile, you should be able to control your system with the thermostat but not with the app. You can still adjust the temperature with your thermostat to stay comfortable while you troubleshoot, which requires physical access to the device. If you’re not at home, your thermostat will automatically try to reconnect to your Wi-Fi network at regular intervals as long as it has enough battery power.
If you run into any connectivity issues again, try some workarounds found here: https://support.google.com/googlenest/answer/9243422. And if more help is needed, please don’t hesitate to contact us again here: https://support.google.com/googlenest/gethelp
Greatitalo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.*****do not buy the Nest Thermostats if you need a common wire and have multiple zones. They will die in a year. I spent $1800 in Nest Products and was mislead to believe that the Thermostats work without a common wire. Worst part Google/Nest doesn’t care and won’t make accommodations. Highly disappointed*****
No, I would not recommend this to a friendWas unable to set a consistent temp.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was defective and changed the inside temp randomly. Spent over two hours with Nest customer service trying to find a resolution. The end result was the item had a defective sensor which was why it kicked the heat on and was 99 degrees in the house when it was 102 outside. Could not be program to cool consistently. It was returned to the store for a refund.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest after setting it up to your system. This is definitely unexpected to hear, and if you'd like to give the Nest another try, let us know and we'll be happy to ensure everything is up and running as it should be.
Nest.com/help
Nest Thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I The Nest was never installed, Best Buy (Greek Squad) was not able to installed and was suppose to report to office the Nest was not installed. I will return product to the store for full refund. I was never contacted by Best Buy to have someone to install the Nest. Very Unsatisfied with the service
No, I would not recommend this to a friendDoesn't play nice with Dual Source Systems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this thermostat to control a dual source heating. It was not able to control the heating/cooling units correctly. I had it professionally installed to ensure there were no issues. After four separate attempts to configure it, we decided to purchase a Honeywell thermostat instead
No, I would not recommend this to a friendIt's not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every afternoon it blows warm air even though is supposed to be cooling. I live in south Florida and it's the middle of the summer. Support is bad I have disabled every feature on it to be just a regular thermostat and still only cools when it wants to.
No, I would not recommend this to a friendCan't get assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest makes it seem it is easy to install and operate but the wiring is complicated & thermostat will not charge so you need a HVAC professional. Called many, even ones recommended by Nest and no one wants to help since I didn't buy it from them. I went back to Best Buy to get help and paid $100 for a service call but it is over a week later no one has shown up.
No, I would not recommend this to a friendNest needs to listen to buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, its overpriced. The directions tell virtually nothing about how this magic box (thermostat) actually works. I guess you're supposed to hook it up and tell it if you're comfortable, it does the rest. If you don't like that, buy something else. It also relies on internet for the phone app to work, even when locally on WiFi.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that you've been unable to locate directions for the Nest Learning Thermostat and we'll be happy to help. This support article should provide you with more details about the Nest Learning Thermostat and answer any questions you may have: https://nest.com/support/article/Download-Nest-Thermostat-documents-and-get-started-using-your-thermostat
Didn’t work with my ac system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told the sales rep that my ac had zoning he assured me that the nest would work. It didn’t and the 3rd party company you sent to install had no idea what he was doing and he stole one of my original thermostats. He brought it back when questioned. He had no idea how it got in his car. It must have flown in there.
No, I would not recommend this to a friendWould not reccomend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product for 2 years. Last 8 months the app is always offline, so i can never use it in the app. Customer service has not fixed the problem in 8 months pretty ridiculous.
No, I would not recommend this to a friendkeeps shutting off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps shutting off, sayng that the power may be off... is not its all ok
No, I would not recommend this to a friendtakes some time to learn, very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes a lil time to learn but , just wish manual was more detailed on all functions
I would recommend this to a friendAC does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thermostat and the heat worked great but then the ac would t worked. Called technician and everything turns out it’s the best thermostat and it’s been happening to a lot of people
No, I would not recommend this to a friendkats thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No sense purchasing, this is my second nest, 2 different ones and best buy was not able to install neither very disappointed. I was looking forward in the energy conservation and capabilities of temperature control.
No, I would not recommend this to a friendCost me repairs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 minth in Nest fried AC circuit board. 400 in repairs. AC repairman verified it was rhe Nest. Contacted company. They verified the issue was a batch of bad nest. However no recall even though they know. Im out the repair cost. While it was working no engery savings as promoted.
No, I would not recommend this to a friendworked until it didn't
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Nest died 8 months after buying (7 months after installing)
No, I would not recommend this to a friendEmerson Sensi is better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use Nest support to get it to work. They replaced the base.
No, I would not recommend this to a friend
