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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 16,024 reviews
  • Rated 5 out of 5 stars

    Everyone should own one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat pays for itself. Install it, and it does the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to install even if you do not have experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a old thermostat with this! Love the functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have in a condo in FL when I'm remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this didnt need the power wire. Great learning device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat device works great, I did have some trouble with the app at first but finally got that worked out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to install.. easy to work.... works well with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can program it to the temperature you want. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item change the thermostat at anytime anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and rewarding

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy programming and pairs well with my power Company's reward systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good features - setup is a little twitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this a couple of weeks, and it isn't really fully functional until it learns your preferences but so far seems good. Install was easy, it looks good on the wall. The only issue I had was getting everything working properly through the various settings. Fortunately the Nest phone support is the best I've experienced. They get you on with a person quickly and solve your problems professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I’d bought one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing and the Rngs customer service is the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works fine. Its easy to navigate with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The install directions was easy to follow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one downstairs and I bought this one for our upstairs. Working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and the usage is very easy. Just do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest have had it in every home I’ve lived!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting better with each generation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. Each new generation gets better and better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older gen and it was fine. Got this for my mother and have already had to have it warrantied out a bunch of times for changing the temp on its own. You could watch it move the temp by itself with no input and all the "smart" features turned off. You could also watch the temp it thought it was bounce up and down. The replacement has been ok, but I am hoping later software updates fix what is wrong.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alex, thanks for sharing your valuable feedback about the Nest Learning Thermostat, and we’re sorry to hear that you had issues with its temperature changing on its own.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      We’re hoping this issue will not happen again, but if you’ll need assistance or if there’s anything we can help you with, here is where you can contact our dedicated team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product saves energy control it from anywhere great investment.

    I would recommend this to a friend
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