Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16025 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 16,025 reviews
  • Rated 5 out of 5 stars

    This little thing is brilliant!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn;t sold on smart thermostats initially, but decided to try it out because PGE offered a rebate. I quickly realized I should have done this ages ago - super easy to use, and most importantly, saves me a ton on energy bills!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good idea if it works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these units. One for each floor of our home with a thermostat. Installation was easy and the display was great. The problem was all thermostats kept going offline. We spent a considerable amount of time with Nest support and they couldnt figure it out. We even had our internet service provider come out. In the end, they never would work so we returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous smart thermostat!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family absolutely loves this thermostat especially with the smart capabilities. It helped us lower our electricity bill with this first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade to smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from a programmable thermostat that never got programmed to this smart thermostat that is already learning to save energy while we are away from home. I don't know how many months it will take, but I expect it to pay for itself in electricity savings, especially in hot, hot So. Fla.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly and easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll take you less than 30 seconds to get comfortable with the pressure and dial controls. You do not need a professional to install this. Watch a youtube video on installation first to give you an idea, shut off your electricity, remove your old device, then color coordinate the wires, and you're good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! it is very easy too install and to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best for someone who forgets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great product. The only downfall is you need some darn good wifi otherwise it falls off line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Drives me nuts, but it does work. Mostly

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a love-hate with this. It does work, but it is a real pain to adjust all the time. It is not like a regular thermostat. It keeps going on "eco" which I do not have it set to do. So in my hot FL home I come home to stuffy. Or hot at night. Wish I had not bought it. But to change is going to cost me a lot from an electrician.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cat1, thanks for sharing your experience with using the Nest Learning Thermostat, and we’re sorry to learn it's an inconvenience for you.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      With your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      If the issue persists, we’d like to learn more about your personal situation and figure out how to provide a better experience for you. You can communicate with us anytime using our contact channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent Thermostat, it is really intelligent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed 6 thermostat in my home, I can control all A/C´s from my cel phone. I leve all my air conditioners on, when I get out of the house, the thermostats don´t detect any movements so it aauthomatically thurns of, it represent good savings on power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the available ComEd ($100) and Nicor ($50) rebates this thermostat is not much more expensive than a standard programmable thermostat. It was simple to install and easy to program. Unfortunately we are in between seasons here in Illinois so I can't attest to the actual cost savings of the learning features just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a NEST in other areas of house; love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money; love its ease of use with my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart home accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten full effect yet, but it’s easy to set up, and looks great. Time will tell if it saves me any money?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG Nano delivery and wall mount.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time polite, very knowledgeable. Out of box tv was damaged which he noticed right away. Went back to store for another tv and return asap. Installed new tv and did a great job. This is the 4th time I've used Best Buy's Geek Squad and recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product product from Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work the way I expected u can control the AC and the heat through your phone , even setup and everything is very easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simply amazing and worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should have purchased one of these years ago. It has a memory based on the temps you want to set it up has. We has a minor issue with the order but an online Supervisor stepped right up and corrected the problem. We will see you very soon Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend to keep more efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s learning about me but I struggle with setting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but not too savvy so programming has been a challenge but it does learn my habits and adjusts to it.

    I would recommend this to a friend
Sponsored