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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 16,026 reviews
  • Rated 3 out of 5 stars

    Convenient but not all compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this system for my wife on her birthday. It served its purpose and did good but for some reason in the summer it was on cool blowing out hot air and winter blowing out cold air. We even had a licensed electrician hook it up and it didn’t run right. But convenient because you could set your temp away from home in home in bed if needed and on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever! This thermostat literally dropped our energy bill by half... only complaint is that if there is not a constant power source the unit will die during the months of the year when the temperature isn’t as harsh but other than that couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always loved next products. Packaged very well and come with easy instructions for installation. My only gripe with nest is you need to use a gmail account for the services. Overall still a great product, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, interface pretty good. Got a little confused with “eco” settings and a few other options. It in general good and since I got it on sale price was ok. Very easy to wire up, only took 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bill is higher than usual but it’s hotter now. The only thing my partner isn’t crazy about is how long it takes to cool down when in eco setting. I don’t mind it myself but it does concern me that the ac unit will go non stop until temperature is reached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. Had a little trouble on the install because of having an extra wire that wasn't listed. But Nest support was great looked at the model of the old thermostat and the model of the HVAC then sent me a wiring diagram for the correct setup. Other than that it was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...ECO mode is annoying but getting used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this is part of your smart home or if you just want to save some money with your power bill. This thing is very smart intuitive and with the help of your phone it makes it that much better. I like the learning capability it has as opposed to its competitor the Ecobee that doesn't learn.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to program

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to control through the phone but the “learning feature is frustrating. It changes temperature on you all of the time and I can’t figure out how to shut that off.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JohnS. It's great to hear that you're enjoying the mobile app feature of your Nest Learning Thermostat. We apologize for any inconvenience you're experiencing with the Auto-Schedule learning feature.

      To provide you with more information about the learning feature, after approximately the first week of use, your thermostat should have learned your temperature preferences and established a schedule based on that. While it continues to learn, it becomes less sensitive to each change you make. If you're facing issues with the Auto-Schedule feature, you have a couple of options below:
      - First, you can reset the Auto-Schedule feature, which will initiate the learning process again, similar to the initial week of use. To reset your Nest Learning Thermostat, check out this link: https://support.google.com/googlenest/answer/9247296
      - Alternatively, if you prefer, you can completely disable the Auto-Schedule learning feature and use your thermostat as a traditional programmable thermostat. For step-by-step instructions on these processes, please refer to this help article: https://support.google.com/googlenest/answer/9209007

      If you require additional assistance, please don't hesitate to contact our support team by visiting this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this unit. not only did it stop my furnance from coming on so much we noticed a decrese in our monthly bill. Also check with your utility company because there are rebates out there. we got 75$ back from the state for switching to this. Don't walk run to get this bad boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Termostat but the highest price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thermostat so I could check my office building after hours and on weekends to make sure the temp was set high. I didn't want to pay a lot, but I had no choice because I didn't trust the others to give me the same satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my google smart thermostat i save money in my heat bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little bit of difficulty with getting the wiring rigt but eventually got it. Now it's workimg well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have one in my current home and just bought two for our vacation home. Makes it easy to control the ac when not in town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had old model before. This one is very easy to use. Works faster than the old model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it if it's on sale. Works great for what I need it for which is a device that I can control remotely either via Alexa or through my phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality. Order online and arrived faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife Loves It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Nest in our home and when we decided to buy a new home my wife all but insisted on another Nest. Easy to install. Easy to set up. Easy to operate from the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love integration with Alexa and Hue. Nest toggles to away mode when it detects our phones away from the house, and IFTTT kicks in and turns off all of our Hue lights. When we get home and Away turns off, the lights come on. LIttle things, but they make a quality of life difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best thermostat I’ve ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great mobile support. I have two of them and works great with Alexa a nd google home

    I would recommend this to a friend
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