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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 16,026 reviews
  • Rated 4 out of 5 stars

    Energy saving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability of the unit to learn the times to raise and lower the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Into the future...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating on getting one of these for the past few years but didn't go for it until recently. I have had it for about 45 days now and boy do I love it! Combined with Google Home or Amazon Echo (I have both) it takes convenience to another level. I am satisfied with what it offers although a tiny thing I miss from my previous dumb thermostat is the ability to set a differential temperature range. I hope Nest adds this feature soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy our nest thermostat. It learns as we adjust the temperature and connects to our Alexa. Overall I think it has helped save electricity. The change in the app recently was a bit annoying, however if you’re just purchasing this won’t be an issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it. Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house at temp. set. Knows when you leave and goes into eco mode. Loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it’s cooler now I haven’t tried the air conditioning feature yet. The heating works very well. It took a week before it learned my habits. While it was learning the away feature did not work, but does now. I’m not sure if I will go through the learning period when I turn it to cooling. The big problem is finding the answers to questions. I would like to see the time with the temperature when walking up to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, also got a rebate from energy company. And should save money. That’s a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything it's supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It can be programmed but then can "learn" your patterns and tailor the program over time. I haven't used it long enough to compare cost savings but I assume it will be more than worth it! I needed to purchase 5 units, so the break even may be longer than others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit more complicated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought this would be more intuitive than it is. But, it seems to be working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great compatibility with different heat pumps

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited number of heat pumps supported. If you have a Bosch or plan to get a unit installed, don't get this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Neat Technology, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this thermostat for our vacation home in Florida. Our plan was to adjust the thermostat to a higher temp when we were not there and adjust it back down the day before we arrive at our home. Unfortunately, the thermostat has developed a schedule of adjusting our temperature that is not what we are looking for. I find myself adjusting it several times a week back to our desired temp. It is a little frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only probably we found out that if your wifi is down it won't work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart heat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this thermostat a lot! It knows to turn on when I come home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easier to control the house's temperature. One of the great thermostats out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good for saving some money on electricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for saving some money on electricity. Allows yoo to control the thermostat remotely .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third nest. I have gen1 and gen 2 as well as this one. There are not many functional enhancements with v3, other than the far field recognition, which I can;t take advantage of because of my nest locations - most people won't. Nest does not have any native remote sensors, and the nest family accounts don't work very well yet to determine away mode, but it is better than it used to be. If Nest adds remote sensors, this will be a five star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with our new A/C unit. Wasn't difficult to setup via the Nest app and add additional temperature sensors. Not able to compare to other smart thermostats as this is the first we've had. Seems pretty great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smart thermostat which can lower energy usage and can be controlled from alexa or via mobile phone, this solved it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use and easy to program. Externally easy to use and will help you conserve energy in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Intuitive Interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are only two inputs on the termostat (twist or press), the controls are easy to understand and settings are simple to adjust

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Planned to buy one, but ended up buying two.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa. Planned to buy one, but ended up buying tow since I have more than one unit.

    I would recommend this to a friend
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