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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 16,026 reviews
  • Rated 5 out of 5 stars

    A game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad to have purchased Nest. I have a 3 floors town house and 2 thermostats (lower and upper levels). The thermostats talk to each other stabilizing the temperature. Also the auto-away function saves so much energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since slice bread.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best technology upgrade I’ve done in a long time. Saves money and allows me to start cooling down my apartment 2 hours before I start heading home. The sun sets on the front side of my apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An ok thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just ok. Im not very convinced of it. It does learn your routine and you can control it from your phone or Google nest screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HONEYWELL homes stay away from google nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning it ASAP, I really wanted to like it, I wanted to make my home a google home but since the beginning it was just problem over problem, I did the installation process step by step but I had to call about 5 times the 800 hot line for support, for some reason I was told that my last resort was to buy a Google Nest Power Connector as extra part that supossably I needed, seems that I don't. So I call them to help me with the process of installation which they offer to do for me(THEY DID NOT) and what made me throw the towel was the fact that in the support hotline they asked me to call a technician who was gonna cost me another 130 dlls more, in total I wasted about a week trying to install it so I'm giving up I had such a terrible experience, don't be me there must be better options for you

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We regret to hear that you’re having issues installing your Nest Learning Thermostat, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.

      For a more complicated type of system, we suggest contacting a professional to check for its compatibility and installation. We’re hoping that you’ll give Nest Learning Thermostat another chance to improve your experience.

      If you have any questions you want us to answer, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I live it. Super easy installation and setup, I definitely would recommend this to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    useful but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you have high utility bills for your central heating a/c, might be worth it. manages the energy uses and helps in saving energy. you pay for It though in the cost of the unit. relatively straight forward to use, but you may want a handy person w/ some basic electrician knowledge to install it if you don't have those skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a thank you gift for my parents for our wedding! My mom had been wanting one since they first came out, so I decided this would be the perfect way to say thank you for everything they did for my husband and I during the wedding process. They absolutely love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a screwdriver included. Easy install for a novice person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving toward the automated home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By saving some electricity while more efficiently cooling and heating my home, the Nest Thermostat is my first purchase toward helping me automate our home. With all the new integrations between Nest and other devices, I hope to have several devices that will automate and secure my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat the Nest app is great you can put it on a schedule to turn on/off or eco mode if you’ll be gone for just a few hours. I can turn it back on when I’m leaving work so it’ll be nice and comfortable by the time I get home. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works with Most, but not mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get my house SMARTER and purchased this nest. However, after several different chats with their support, and follow-up with my local furnace company, I've learned this will not work with my newer generation furnace! Very disappointing. Might go with the brand that matches the make of my furnace to ensure compatibility.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but we're having Geek Squad come to install/linknto cell phones. We got 2 and are having trouble getting them linked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Rivers13. Thanks for the feedback you provided about the Nest Learning Thermostats. We appreciate you love them, but we’re sorry to hear of your experience with the installation and setup.

      A range issue or wireless interference can cause your thermostat to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the thermostat and your router as these items could block the connection. For more help, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282

      Also, connectivity issues may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      In the event additional help is still needed during or after the Geek Squad visit, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Automate your home and save

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Nest Thermostat that we've purchased as we have three Thermostats at home. Between these and the Nest Protects, I now have a much better understanding of what is happening at home and with the intelligent home/away features, I save on heating and cooling!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thermostat cool features I'm sure there's so much more to this thermostat other then being able to control it when your away from home as well as when your too lazy to get out of bed and turn it on/off, I just haven't figured it out yet.. right now I feel like it's a bit overpriced, only had this for almost a month so to see if there's a significant difference in my energy bill I can't say.. I'll update my review if need be..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like you can adjust the temp from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the thermostat for a couple of months now and I love all the features. It's still studying the behavior of how we adjust it when home and away. Looking forward to seeing how much my bill adjusts. The ability to adjust it remotely is a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! Can you say that about a thermostat? What is better than being cold at night and not having to leave your bed to turn up the heat?? Nothing. Just use the app and you're warm and toasty in minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks very nice on the wall and can be read from across the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the look and seems to work great. love when i walk up to it it lights up and comes on,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. lowered my bill by ten buck a month.

    I would recommend this to a friend
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