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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16026 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nest Learning Smart Wifi Thermostat, particularly its ease of use and overall performance. Many appreciate the convenience of remote control via smartphone and the straightforward installation process. The thermostat's design and connectivity also receive positive feedback. However, some customers have reported compatibility issues with their systems and concerns about battery life, while a few desire more intuitive scheduling features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 557 Showing 11,121-11,140 of 16,026 reviews
  • Rated 4 out of 5 stars

    Haven’t used yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I have yet to use the device but seems awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great look, works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just starting to learn how to use it. however I love the way it looks. it is very cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT THERMOSTAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOTS OF OPTIONS. LOVE THE LOOK. USER FRIENDLY. SELF INSTALL OPTION IS QUICK AND EASY. YES ITS PRICEY UPFRONT BUT THE ENEGRY SAVINGS ARE GREATER.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    probably Smarter then me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product comes with easy to follow instructions and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I got for my new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's so easy to control the temperature with my phone, my controller is on the 1st floor, and i won't need to go downstairs to turn on and off any more. and i do feel it saved my energy, my bill is a lot less than my friend's home. and it looks a lot better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest thermostats. Easy to use. Tech assistance was great when I ran into a small wiring issue. Works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product speaks for itself, this is the 3rd one I've bought and couldn't be happier with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little quirky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok except my heat will now come on randomly and won’t shut off. It’ll be set at 68° and heat it to 80° plus. Google says this can happen with newer systems.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoshuaB. Thank you for posting your experience with your Nest Learning Thermostat. We're sorry to hear that you had some difficulties with the device not shutting off. We appreciate you reaching out to our support team and would like to help you further in finding a better resolution. If the issue still persists, you can visit our 'Contact Us' page again on the Google Nest Help site here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    It’s A LEMON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, thermostat easy to use with WiFi once it’s synced up. It faults out for not charging so disconnects from WiFi or RC wire connection broken and my original thermostat is same wire set up and have not had any problems other than it’s not WiFi.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Xxxxxxo, thanks for writing a review about the Nest Learning Thermostat, and we’re sorry to hear of your difficult experience with the performance and connectivity.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help in the event that your thermostat has connectivity issues:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance if you can visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked very good on our hallway carpet and area rug for our living room which have never been deep cleaned and it’s got them looking brand new again. Love this purchase and I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat looks great and is very easy to install. Instructions are well written and the support staff helps you all the way through the setup proccess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, saves a lot of steps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have in every house. I control my thermostat from the comfort of my bed. However the learning mode is what I don't like and there is no way to disable it from the App. It's not accurate and each day is different, how the so called smart thermostat can know what temperature it should set only based on my previous selections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well in easy to adjust that Combs to get the size that you want It's a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Intuitive user interface. Recommend professional installation and to determine if a C-wire or if the Google Nest Power Connector is needed to keep battery charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and build. The program is the same as the older version but the build is nicer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really nice thermostats and are really easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart tstat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True smart thermostat. Learns your pattern and replicates. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy way to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Takes a month to really know what your savings are. Monthly report are nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already Saving Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has already saved me money, less than 3 days out of the box. You can see the history of use of your AC system and then change the temperature to minimize use of the AC. Would definitly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, the Nest starts learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, instructions are great. The Nest starts learning your cooling needs and automatically adjust and learns when to raise and lower the temperature.

    I would recommend this to a friend
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