Customer Ratings & Reviews

Replaced a unit I had from Cox Home Life that malfunctioned. Wanted ability to control by an app. Easy to install and set up. Labeled wires and where to put them. Faceplate was nice addition because former was rectangular and this unit is round. I purchased a sensor for use in another room, living room, where there is a noticeably different temperature then where this unit is installed. In the app I can set it to go by the temperature where I put the sensor, and likewise would be able to do several rooms that way. The one thing in still trying to learn is the unit going in to Eco mode, why and possible settings to change the threshold as to when it goes to Eco mode. All said, seems pretty versatile. Anxious to refine my knowledge

This item was purchased with a $50 Black Friday discount, but the discounts from the power & gas company alone would be enough. Installation is simple, so is the setup. The app is something is love most of all. It knows when people in the household are home and adjust temperature automatically. Same when people leave. The amount of data available to you - and the fact that I can adjust the temperature while I'm 1/2 a country away is just awesome. I look forward to really saving money with it. Apparently there are multiple finishes available, but the stainless steel one fits well into my home

Simple to install and to use. You basically set it up and forget it. It truly does learn your patterns over time. Synced up perfectly with my mobile. It remembers to turn itself down when I leave for the day, and now knows when I get home, and thus has already recovered the house to a comfortable temp. I can also manually control when traveling. Nice to be able to turn up your thermostat when you land at the airport to have your home warm when you get home. If your thinking about getting this just do it you'll thank yourself later.

Love the nest thermostat! Wifi is awesome. You can change your temp when your away from home. You get monthly power usage and other info. You can really fine tune the temperature settings and you can have your unit learn your patterns so it will automatically adjust throughout the day.

This is simply the most beautiful thermostat you can buy. Oh, and it works too. I use mine in heat-cool mode which makes sense to me as there's two to three weeks during the year when I can have the heat on in the morning and the A/C turned on in the evening in my three-story townhome. Nest says that all the learning takes place inside the first week or two but it's been three weeks and mine is still learning. This could be my fault however as my schedule has been somewhat erratic. Last week we had the 4th of July holiday so I worked from home. Well, Nest knew I was home the whole time because it knew where my phone was but now, one week later, it is still saying I'm at home even more than two hours after I've left, just like it did on days one and two so maybe it's started reprogramming itself? I do wish it had real geofencing capabilities. People have written in reviews that it has but I have yet to see it. It knows when I leave and when I'm home by my phone's location but its fence, then, if it has one, is only limited by the bounds of my wi-fi signal's reach, not any real location per se. I'm confused by this as there's an "Early On" feature that's supposed to predict when you're coming home and turn on the HVAC if needed before you get home but maybe that only happens once Nest has set up a schedule for you. There's a third party app I may try which is supposed to operate with a real fence in this way as I'm not at all happy with this feature which doesn't seem to be working yet. I'm willing to give it more time though, until it's finished learning. I had Best Buy install this but it looked pretty simple. It comes with a faceplate which is good because what was beneath my old thermostat was a messy wall. It works with Google Assistant just fine performing all the commands you would like. Using heat-cool mode is tricky though because the target temperature you set will change your boundary temperatures at either end which may not be your objective. Oh, and speaking of the boundaries, here's typical behavior for my thermostat: It's set with a range of 72-76 degrees. You'd think this would keep the house at 74 degrees year round but it does not. When the temperature reaches a solid 77, the A/C will come on and cool the house to just under 76. It works similarly with the heat so the desired temperature of 74 degrees is never reached. I think it may operate differently in the heat only or cool only modes but to me, this is the best way to use a smart thermostat. It's a pricy unit, 'tis true. But I found it on sale on a competitive website and Best Buy matched it. Then I got $50 back from the state of Oregon for buying it plus I can save another $50 a year from the electric company by enrolling in the Nest Energy Rewards program. I haven't had a chance to use that yet - we haven't had a heat wave, and I may not like it but I'm willing to give it a try if I can save more $$$.

One of my best investments, and I'm talking not about energy savings! I mean that it's easy to install and really great in use! It's quite expensive and I'm lucky that I need only one! The manufacturer dropped the price right after two weeks after my purchase, so I was disappointed a little... But it worth every penny! Great product with useful futures, such as remote control from your smartphone and motion detection. But my favorite fiture is the way it feels when you manualy adjust the temperature - it clicks like a premium safe:) Well build, feels very solid! I'm skeptical about energy savings, because I have free work schedule and someone from my family is always at home, so the AC is always on... Will check my energy bill at the end of this month.

I was originally going to go with the Ecobee. However, the one I got was defective and there were none left at Best Buy to get another one. So I needed a wifi thermostat so I got the nest. I love the design and it looks very nice. I had actually have it installed in a different area of my home due to the fact that it required 3 wires instead of the two my old one had and due to the age of the home and retaining walls we could not run a third wire. It went well for a few days and then I noticed it always offline via the app. I had stopped renting the modem from Comcast years ago and used my own in addition to wifi. I blamed the nest for never being connected as my other devices were always online. So I ended up just giving the Comcast box a try since I just upgraded. It had wifi in the modem. My nest has never been offline since. If you have connectivity issues check your wifi (clearly the newer systems are much better than the 8yr old one I was dealing with). Talk about simplicity! I turn my thermostat up on my drive home! It's much more efficient than the programming days. If I'm late, I'm not wasting energy. When I'm in bed upstairs, I turn it down before bed/when I wake up. It may sound lazy but you just have far more control. My plumber installed it when I converted to gas from oil. Very user friendly.

I've wanted a Nest thermostat since they first came to market but always waited because I was in college and lived in an apartment. Silly me. I didn't realize I could've used it there as well. But now that I own my own home it's just a must have. Super easy install and easy way to check if your system is compatible before you buy it. And just works on its own. I travel a lot for work so it's nice to be able to turn the air back on before I get back to my place using the app. Not to mention, the design is beautiful. I'll definitely be buying another one when they come out with a model that's bigger or does something extra! Definitely recommend this!

I have 2 of the 3rd generation Nest thermostats which I purchased from Best Buy as I am Elite Plus member and Best Buy had a great $50 gift card rebate on each as well making the purchase a great deal. I was able to replace my upstairs and downstair thermostats in literally 5-10 minutes each, no need to call for technical support at any time. As for the product, it took about a week for each unit to "learn" our regular patterns and adjust to times we are not home and it has a sensor which detects motion to verify if we are at home. Additionally, it was very easy to connect to the internet, set-up, and set my schedules. Another great feature is the App on my Apple Smart phone, I can manually control the units from anywhere, anytime... As an example, we were away all day and I awoke the Nest thermostats from their away mode about 30 minutes before I arrived back home, our house was at a great temperature when we arrived without having to wait for it to warm up after we got back. Basically, it saves so much energy incorporating the Away feature it will pay for itself faster then I expected...

Easy to install Looks amazing Works exactly as expected Saves money as I can control it while I am out Works well with Amazon echo The screen is much sharper than previous generation version

With its sleek design and easy to use functions, our thermostat purchase was the right thing! We easily installed it ourselves, and we love all the capabilities it has and it has already learned our patterns and is saving us money! We love how it connects with other products like our echo!

Very excellent product! Really easy to install yourself! I love that it connects to wifi and that you are able to control the temperature when you are not home! Really easy to use!

The Nest 3rd generation smart thermostat has exceeded my expectations. The product does what it says it will do, and saves energy cost. Bottom line, it just works. The installation was very easy, and took about 30 minutes from start to finish. During the installation process I engaged customer service/tech support. Nest has top notch, friendly, knowledgeable people, and my concern was handled in less than 5 minutes.

Ease of Setup will depend on the unit you are replacing- however the supporting walkthrough is very helpful. If you are a DIYer, then you can complete the install in 30mins. The unit looks great- awesome upgrade! The only issue I’ve faced is with the spinning control not being smooth all the time. Controlling home temp is very easy, and being able to do so while away from your home is amazing. You can setup your preferences by day, time, and the unit is definitely smart. I would buy 2 if I had a dual zone AC system! Home upgrade must have.

I did need help getting this thermostat installed. However, it is easy to use. I like that it can connect to your phone allowing you to remotely turn on your thermostat. This is especially helpful on these recent hot summer days to come back to a cool house. Alternatively, you can set a scheduled timer for the thermostat too.

I've been wanting a smart thermostat for a few years now but my system didn't allow use of one. I found out i was able to updated the control panel on the furnace to accommodate. I was about to purchase the 2nd generation Nest when that same day they announced the 3rd generation. My friends and family all haves Nests and they are great. This 3rd generation is a big improvement. The large face, the large numbers, the farsight feature, all big improvements. $250 is a big expensive but i believe they are well worth it. Time will tell as i have numbers from the previous 2 years to compare with. Also...easy to install, easy to work. Great app.

I have only had it for a couple weeks but it is so easy to use it and it works so well that you wonder how you got along without it. I have it a condo in Suttons Bay and I can not only see and change the temp with my smartphone but many other pieces of info are transmitted with it. It learns what your programming needs are without having to do anything else and it fiqures out what your best temp is for every hour of the day. It also turns on when you go by and it shows you how long it will take to get to a certain temp that you set. Pretty neat device

This is a fantastic thermostat. The setup and installation are absurdly simple, and comprehensively documented. Even with one small difference in my setup from standard, the online documentation had a solution and I was directed there by the device itself during install. What thoughtful design that is. As for its "intelligent functionality", the Away feature took about a week to learn my habits and the device does a better job than my old unit (programmable) did at keeping things at the temperature it says it is holding. Haven't had a chance to fully rely on the A/C yet, as it's winter, but the heater and fan have been without issue. The A/C was tested and worked during install, however. We really adore the way it "greets" you as you walk by, too. It's non-intrusive, silent, and helpful to see the current status of the system at a glance.

The Neat is a great learning thermostat. Compared to the standard thermostats this has many more options built in, not including the fact that you can control it in the app from anywhere you have internet service. We love the ease of use compared to other smart thermostats and it just looks great. It’s spendy, but a quality product.

Im loving it, specially being able to control it away from home. Its easy to use and easy to install, the one downside is the eco option. It might be that my device is still learning, but it keeps adjusting to temps that i dont want. I do like the away feature and at home. Specially when it detects that im home, but it wont keep it to the settings i want. The suggested settings keeps over writting my suggested settings. Other then that, it works great