Customer Ratings & Reviews

My biggest complaints about this device is the software which if this device is updated for 7 years like the Gen 3 was, this is all very fixable. Hardware: I am disappointed that I just could not pop off my Gen 3 next and pop on the 4th Gen. The engagement bases were slightly different for most likely good reasons but never-less the installation could have been better if the original base was the same. The label stickers easily fell off. Two fell off during the install and I needed to look up wire configs online to make sure I had them right. Once installed, the base did feel very secured. I did not use the white base plate. Google was smart to include the 2nd gen Temp sensor module. If it wasn't included, I would not have purchased one separately. Now I am thinking about getting 2 or 3 more because the 4th Gen Nest has the ability to average all of the sensors to provide a more even temp feel throughout the house. The gen 4 does better job of learning our house temp schedule better than gen 3. Software: During initial set up the software asks if the user wants to take a photo of the current wiring connections to be referenced later during install. I did take the photo and saved it however, when I needed to use it for reference it was not there. I recommend using the phone camera app and not the Home software for this portion. The gen 4 nest works in the Google Home software app only and not in the Nest app. I liked the Nest app much better. The Home app feels underdeveloped. The Nest Protects are in the Nest app while the gen 4 Nest thermostat is in the Home app and I cannot figure out how to get my Nest Protects to show up in the Google Home app. Having them both in one spot would be nice. My biggest issue is with the new display, bigger but not better. The gen 3 weather display was great. I could easily see the outside temp and the future temp in four hour increments throughout the day from across the room. The cartoon like weather animation was nice and easy to read. On gen 4, the temperature is very easy to see but the future temps are tiny and cannot be seen from across the room. Gen 4 only shows 1 hour increments and not 4 hour like gen 3 for future weather temperature. Gen 3 made it easy on a school day to know if it was going to be hot or cold later in the day to determine if the kids needed to pack a jacket. When viewed from across the room, the gen4 weather animation is blurry and almost indistinguishable between sunny, cloudy, rainy, and so on. A play on the gen 3 Nest weather display on the gen 4 larger screen would be nice to see.

Love it..very sleek and loving the new screen. Easy to install and operate. Nice that it comes with a sensor for another room.

Great product easy to set up and easy to use would recomande

Bought this item to install in my elderly mothers house so that I could help regulate her heating and cooling from anywhere. I like the fact it integrates with her Google Doorbell and cameras.

Nest 4 finally best thermostat ever with Matter integration Apple Home or Amazon Alexa super fast giant clear screen better UI faster with sensor included game changer. Highly recommend

Great thermostat, easy to use with a zero learning curve. Ties into google home app and work with both android and apple devices. The temperature sensor that comes with it helps monitor the temperature and you can buy more and put one in every room.

good product works perfectly and easy to install, I recommend it 100%

The perfect thermostat! The temp sensors are an amazing idea as well. I was also surprised how you can talk to your Google Dots to change the temp. It is SUPER EASY to install as well.

This is my second Nest thermostat I've owned and its way better than the 2nd gen I had previously. The google app makes it easy to use and setup.

Great upgrade from previous generation. I had a 3rd generation and this is a great upgrade. The screen is much better and customizable. The new thermostat uses Google Home instead of the Nest app, which was a change I wasn’t looking forward to. It’s not bad though if you want to integrate all your smart devices into one app. The sensors are nice because you can put them in multiple rooms and check temps and also program and decider how the thermostat reacts.

Over all great thermostat originally got it because my energy company told me to get a smart thermostat. But turns out they sent me one on their side. If it wasnt for that i would have kept. Great smart learning

Look so modern and simple to work with ! Would totally recommend

I skeptical at first, but this smart thermostat really does help keep our west central Florida home at a more constant temp. Summers are brutal in Pinellas County, Florida. It's nice that we can set the air higher when we are away and then pop on the app and have our home comfortable when we arrive.

Works really good! looks modern and luxury love it! I loce that fact that i can control my ac from my phone !

Purchased to replace an older nest thermostat that wasn’t working so it seemed the furnace was malfunctioning. HVAC guy was puzzled and was proposing very expensive repairs. I sent him away and got this new thermostat that fixed the problem.

I really like this thermostat. It provides better information than my last Google thermostat. That said, I had to have my son, who is much more tech savvy than I am, do all the set up in the Google home app. I probably could’ve done it in a day, but he did it in an hour. Still I really do recommend this thermostat.

I absolutely love this thermostat. The setup took a little time, however once my brother and I figured it out, the rest was cake. The features to control my AC is so cool and user friendly, I highly recommend to anyone looking to purchase this product.

It’s a nice looking thermostat. The extra sensor works well and was easy to setup. I had lots of difficultly setting it up to HomeKit, but I assume there was an update on the device since it eventually worked after multiple days of trying. Probably not worth the upgrade from the old nest thermostats, but worth it if you don’t have a nest thermostat. You have to use the google app to install it. It does not work with nest app.

Best addition to my house, I love it. I can control the temperature from my phone and the design is amazing.

Super easy to use and to install. app is simple and straightforward.