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Customer rating

Rating 4.9 out of 5 stars with 1924 reviews

99%would recommend to a friend.
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Page 1 Showing 1-20 of 1,924 reviews
  • Rated 5 out of 5 stars

    Nest Protect Rocks!

    |
    Posted .

    Nest Protect is one of the most comprehensive, of the smart smoke detectors I've ever purchased. Not only does it pick up several types of fires, as well as carbon monoxide, but it also does the best job at alerting you of the danger. It also works with a wide range of smart-home products. I've set my Philips Hue lights to turn on automatically when the Nest Protect goes off. Pretty cool!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only lasted 4 Months!

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Are you kidding me?! Replaced the batteries but still bad sensor. Dusted it as recommended (although not dusty) and still beeps saying I need to replace it. Why would I get another one when this one took a crap so soon. And back cover over batteries will not stay closed. No earthquakes where I live so not sure why covet won’t close or why it stopped. Made in China most likely reason. And now not returnable—of course.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

    |
    Posted .
    Pros mentioned:
    App, Features, Night light feature

    These detectors are awesome, in some rooms I have them set up in another language and others in English. Love the night light feature! Great and easy to install, find location and follow instructions on the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preeminent Protection for Your Loved Ones

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    Posted .
    Pros mentioned:
    Alarm, Set up

    Nest Protect Smart Smoke/Carbon Monoxide Alarm provides the ultimate protection & peace of mind. The intelligent alerts discriminate between steam and smoke. A clear "Heads Up!" pre-alert gently cautions you in situations when close proximity to steam or a little smoke in the kitchen, for example, is about to trigger an alert. You can silence a false alarm using your phone. Multiple units share alerts to all rooms & to your NEST App on your phone, tablet & computer - so you are protected throughout your home! The "Promise" is a ring of green light that illuminates nightly to let you know everything is good. Walk under NEST at night & the ring glows white, forming a pathlight. During Heads Up, it glows yellow. During an emergency, it glows red. NEST Protect self-tests, alerting you first by the phone app that it will sound. Everything is tested: sensors / voice / siren. Tests are dated & are sent to your app. A monthly summary even shows the exact date & time of each test. This is the premiere smoke detector, able to detect CO2 (even produces a completely different sound, for instant identification). NEST Protect senses both fast and slow burning fires. NO CHIRPS!! This advanced Smoke Alarm eliminates all of the hassles of pesky chirps from low batteries, with super long lasting Lithium Batteries included that last years. Battery alerts are through your App & by voice on the Alarm. To set-up, simply scan the QR Code on the back of the NEST & follow the voice instructions. Easiest set-up ever! NEST Protect earns my highest recommendation - no other Smoke / CO2 Alarm even comes close!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait for gen 2 has paid off!

    Posted .
    Pros mentioned:
    App, Set up

    I was always very interested in the original Nest Protect. I always loved the idea, but didn't feel the cost was justified given the negative reviews and early issues. Although they have been able to gradually improve the Nest Protect through software updates, I figured if I was patient enough, I could wait until they released a whole new hardware refresh. I'm glad I waited! Compared to the Nest Protect 1st gen, this one has an improved smoke chamber (fewer false alarms), smaller physical footprint, App Silence feature (silence alarm through app via Bluetooth), and other hardware improvements that extend the stated lifespan to ten years (up from seven)! All very good improvements. But does it work? Well, my house hasn't done the ultimate test of becoming engulfed in flames yet, but I did do some basic false alarm testing. Steam from a nearby bathroom, and light smoke from a candle, both failed to trip the alarm. So it seems their claims of fewer false alarms are true thus far. *Setup* Getting this set up was very easy. You can really tell they put a lot of work into the presentation and setup. The box is easy to open, and very welcoming with its simplistic and well-designed instructions. Everything in the manual is accompanied by very good pictures to help you along the way. Basically, the steps are: 1) Download app (Android and iOS compatible) and create a free account 2) Open Nest Protect box and remove hardware 3) With app ready to pair device, pull plastic tab from Nest Protect unit to power it on 4) Unit goes through some brief testing where you will be left with absolutely no doubt the alarm works (LOUD!) 5) Unit will pair with your phone so you can enter in wifi network info, after which it will connect to wifi 6) Remove old smoke detector and mounting plate 7) Disconnect old smoke detector wires and reconnect new wires included with Nest Protect 8) Screw in Newst Protect mounting plate and snap in other end of new wires to unit 9) Twist in unit to new mounting plate 10) Finish with another test and make final configuration changes via app. Done! This was the first time I had ever replaced a smoke detector, and I found it very easy. *Mobile App* The app is very well-designed and works well on both my phone and tablet. It also integrates with a ton of other home automation gadgets, which is really cool (Nest Thermostat obviously, Philips Hue bulbs, Skydrop sprinkler controller, and many others). Here's some of the things you can do from the app: - Change mode between Home and Away (not really relevant to CO detector, but good for other devices) - Iniitiate Nest Protect sound test, checkup - Silence alarm - Change Protect location (family room, bedroom, etc, for accurate communication) - Adjust Nest Sense: - - Toggle Pathlight to light your way when you are under Protect at night - - Nightly Promise (Unit self-tests and gives green "OK" light each night) - - Steam Check (reduce false alarms on steam, good for units near bathrooms) - - Heads Up (less loud & annoying pre-alarm warning when rising CO levels detected) - Adjust unit LED brightness (low, medium, high) - Change language (English, English (UK), Spanish, French, French (CA), Netherlands) - View unit status (model, serial, software version, battery status, replace date, last update time, wifi MAC/IP addresses) - Add/remove devices to your account - What To Do (advice on preparing for CO/fire alerts) - Device History (logs on alarms and updates) So overall, the Nest Protect is an expertly-designed device and I love it so far. It has everything I could expect from a smoke/CO detector. Although it would be awesome if it could double as a wireless access point or security camera! I will definitely update this as I get more time with my Nest Protect 2nd gen units, especially if I get false positives, or actual positives. But so far I am loving my Nest Protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This nest product takes the worry away

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up

    Out of the box, quite easy to set up. The various lights let me know that the unit is still working. The night light is a great addition - I didn't even know I needed it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Protect Does Exactly What It Says!

    |
    Posted .

    This is my 5th Nest Protect (located in my home office) and it saved my house from a potential catastrophe. I left the gas burner on while sterilizing baby bottles and went to work. The water boiled out and the alarm activated saying there was smoke in the hallway. Since no one was home, I was receiving alerts on my phone initially from the detector in the hallway; that is until all smoke detectors ultimately started alerting me. I immediately sent a relative to the home to find the gas burner on with all bottles melted. The situation could have become worse if I wasn't notified via alerts on my phone. Since I setup the alarm to notify other relatives, they were calling me as well to see if I was ok. Thank you Nest Protect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier & better than expected.

    |
    Posted .
    Pros mentioned:
    Alarm, App, Features

    My existing smoke alarms were well over the "good" date by 10 years when I checked! I knew it was time then to get some replacement detectors as well as an additional unit to cover my basement, where my utilities are, but with no existing protection. Made sence then, to go all in and get a good full spectrum smoke & CO detector for all 3 areas. Also, having them tied into my home network for remote access, was icing on the cake. I bought the 3- pack as it was the right number of detectors AND BestBuy price matched! Can't go wrong!! They were VERY easy to physically install. I was initially skeptical of the included hardware, but it worked perfectly. I was replacing some old First Alert models and the mounting holes don't match up unfortunately. But, it wasn't an issue. You don't need any special tools either; Just a screwdriver. They blend in nicely with the white ceiling which was a pleasant discovery. The app install on my Android based LG G5 went without a hitch and I had all 3 detectors connected in no time. All together, I had all 3 items physically & virtually installed in less than 45 min; from unwrapping the 3pack to walking away. I didn't even have to install batteries, as they came with & installed in each unit. The units self test (or you can have them test themselves via the app) on a schedule and you can view or hear the results. If batteries get low, they literally say that, so you know which one needs batteries. They aren't cheap, but as my & my families lives might literally depend on them, it was a very good investment. These items again, are dual spectrum for smoke AND they also are CO detectors. I really like that they're networked and that they talk when in action. Another handy feature is that at night, they also act as a night light for a few moments when you walk under them. Just for a few seconds, but enough to be helpful. Overall, I'm very pleased with the purchase and whole heartedly recommend them. Check the dates on your current units - did you know they're only practically good for 10 years?? If it's time to replace them, buy these NEST units. If you don't have any in your home, then buy these TODAY! Money well spent, because what is your (or family's) life worth??? When you buy quality, you only cry once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The Nest detectors are really worth the money imo...they run a diagnostic check once a month. If you install the Nest app, you get a low battery alert, a monthly test alert, and most importantly, an alert if something is wrong (I know, our CO2 alarm went off because a car in our attached garage ran too long before we backed out, and I got an alert on my phone and watch, and all detectors inside were communicating as to where the problem was coming from.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be sure to verify “wired” or “battery”

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I already have a wired nest protect and got this second one during a sale. I completely forgot to verify wired or battery and accidentally got the battery version. It’s ok because it still works but I have power at all my existing smoke alarms so wired units make more sense. I will just have to wait and see how long the batteries last. They are energizer lithium.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money less than $10 yr/.85 cents month

    |
    Posted .
    Pros mentioned:
    App

    Definitely pleased with purchase, will be adding more units to this system. Worth the Money to me personally for your peace of mind for the security of your family, pets, property, etc. on a 10 yr. investment it comes out to less than .85 cents a month. This unit is well built, Smoke and Carbon Monoxide, and it works well with the app so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who knew a smoke detector be so cool

    |
    Posted .

    Im the guy that always forgot to change the batteries in his smoke detector. Quite frankly I don't know how long the batteries in my old one were dead, but with the addition of a baby girl to our family I decided to make safety a bit more of a priority. Not only with i now get phone alerts when I need to replace the batteries in my smoke detectors, each talks to each other so if one alarm goes off in the house they all do. But its another feature that i didn't know about that really bumps this to the 5 star review. last week i was cooking up some bacon with breakfast and the kitchen got a little smoky, now normally with the traditional alarms you would have a terribly loud and annoying siren going off. The nest gave me a pleasant warning in the form of a woman voice that told me that smoke was detected in the kitchen and that the alarm would sound soon, giving me a chance to hit the button to silence it and then turn up the fan on the rage hood to help clear the smoke. all of the while the previously mention little one was sound asleep and not startled awake by and unnecessary alarm. in addition the the nest thermostat I have had for several years now, I plan on adding more nest product to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smoke alarm with smarts built in

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Alarm, App, Features

    A couple weeks ago, my one-year old First Alert alarms started going off in the middle of the night. After this happened two nights in a row, I knew it was time to throw those dumb alarms out and replace with something with a bit of a “brain”. I have known about Nest’s smoke detectors for a while so it was an obvious choice for me. And it became even more obvious after seeing that it had gotten thousands and thousands of 5-star ratings on most sites. So I jumped in and picked this battery operated detector. The setup was a breeze as was the installation which took about 20 mins. I love that the alarm speaks out its location so you don’t have to guess where the issue might be. The companion smartphone app is sleek and notifies you in case of it detecting smoke and/or CO. The night light feature is also very handy. I loved it so much that I immediately bought another set of 2 from wholesale store and replaced all dumb detectors in the house. I am very happy with it and would recommend it without hesitation to anyone. Yes it’s 3-4 times more expensive than First Alert but you get what you pay for.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smoke detector

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This smoke is the only smoke detector I'll ever buy. I love never having to worry about hearing the chirp of a typical smoke detector, the voice warning before a full alarm, and notices when the battery runs low. The Nest Protect integrates well with the Nest ecosystem and a must have!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced regular smoke detectors for these

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have replaced 2 regular smoke detectors for these that also check for carbon monoxide. They work in conjunction with the Nest Thermostat to keep you secure in case of a fire or gas leak. These are a security items every home should have.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Works, but a however...

    |
    Posted .

    As a smoke / C02 detector it does the job very well. As an component to add to a SmartHome the is limited / no support with other SmartHome devices. You may want to have your lights change color or blink when a hazard is found. This will require a 3rd party product, despite the fact that Nest and Google are part of the same family. From repeated attempts to get Nest Support to address this as a consumer issue, they are deaf to these requests from many users. Profile management, if you join other family members it appears that a profile change to alerts impact all users' profiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Initially grabbed the wrong unit. I wanted a wired version but purchased battery operated one. Best Buy exchanged without issue. Installation was maybe ten minutes. I was replacing a forty year old wired smoke only detector. Unit has a lot of benefits. CO and smoke detection plus at night as you approach the unit the light comes on to light your way. Not a blinding light but enough to help you see in the dark. Highly recommend this unit plus you can pair with multiple units.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    The smoke detector works great if you have multiple smoke detectors in the home - I would make sure that you look to see if you are going to go with wired or battery since wiring takes a bit more time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smoke/CO2 detector

    |
    Posted .

    The Nest Protect is easy to install and setup. You use your phone/tablet to setup the device before installing it. You use the Nest app to scan a QR code on the back of the Nest Protect to begin setup. If you have multiple Nest Protect's then you use one of the previously installed Nest Protect's to setup the new Nest Protect. One tip, you must clear the app cache for the Android Nest app before installing subsequent Nest Protects. Otherwise, setup will fail to setup the wifi connection and the error the Nest app gives is cryptic and infers a problem with your router. After setup, you can see the status of each Nest Protect and when it was last tested. Each Nest Protect will give you the status of all other Nest Protect's in your house. The wired and wireless devices are setup and function exactly the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed in all bed rooms

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    moved into a new house and installed the nest smart smoke and cabon monoxide in all three bed rooms . the installation was a snap.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend