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Customer Ratings & Reviews

Your price for this item is $99.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1794 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,794 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google nest products. This thermostat does exactly what we need it to do and is easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really convenient thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Program it from your phone. Set it to lower temp gradually to go easy on HVAC system. So nice - refreshes the house while I’m sleeping. I can check temp while I’m gone to make sure dog is ok inside house. Well worth the money. Looks attractive too. Got the base plate to cover up where old thermostat was so didn’t need to patch and paint. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a great product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it over a year ago. Super easy step by step guide helped me install it by myself and it connects seamlessly to all of my Google home products. I love I can have set temperatures for different times of the day, and it has definitely helped to save money on my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermotastic thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats! They work well with google and are relatively easy to set up and use. They don’t go through batteries like water and have a large display you can see easily from across the room. Some features(though I don’t use them) are really neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, works awesome with our phone's, easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat with issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I love being able to change the temp from anywhere. However, it is annoying that I have to reconnect the thermostat anytime the power goes out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Andyhockey02. Thanks for sharing your positive experience with the Nest Thermostat, and we're glad to hear that you enjoy the convenience of being able to change the temperature from anywhere. We understand the frustration you've expressed regarding the need to reconnect the thermostat after a power outage. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat and its ease of use! Love that I can control the temp from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ankit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and easy to manage. Like it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you check to see if its compatible with your system. My furnace required an additional power adapter to install for the thermostat to work. Other than that, works great. I can control the temperature from anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as other products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough review as I know this is the cheap product with nest. This does not connect to the nest app that has more feature than the google app does. You must install with google app which is very limited in functionality. The overall setup was a little difficult even with directed guidance in app. Felt it always disconnected from google app and could not be recognized. Had to keep going through the process. The cheapness is also found in the overall interface of thermostat. Not easy navigating with finger on side. You pay for what you get here. It does work but not necessarily the way you would want it to. Save the frustration and get better nest device if you are a google smart home user.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your feedback and thanks for letting us know your issues. We’re sorry to learn of your difficult experience with setup and functionality of your Nest Thermostat and the Google Home app.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. It provides you with seamless integration with your other Google devices. And if you find it hard to navigate the thermostat from the unit itself, you can control the thermostat with the Home app even when you’re not at home so you can change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more. You may check this link that includes video tutorial for a brief overview of Home app control: https://support.google.com/googlenest/answer/9249866

      Also, if you will need to reinstall your Nest Thermostat in the future, the Google Home app will help you select all the right options for you and your home. You can use this help article as a reference: https://support.google.com/googlenest/answer/10125150

      Lastly, It’s important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve the battery. The resolution may be to install a common (C) wire in your system to deliver constant power to the thermostat. The power resolution will also help fix the connectivity issue. We recommend contacting a Nest Pro technician to check your system first and install a common (C) wire if needed.

      We care about your experience and your input helps us better understand our customers' preferences and needs. And if you have any concerns about your Nest Thermostat, don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    STAY AWAY! Not enough power for 2-wire connection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these when they came out on Nov 1, 2020 to upgrade from old honeywell programmable sensors. I have two (2) 24V wire connections: 1 red and 1 white for running my oil furnace. When I first installed them, I didn't see a problem with them, but soon discovered that they were leeching the battery to run. Fortunately, I could still return them and get money back on my card due to the extra time on the holiday return window. However, it took over a month to see this problem and by that point you wouldn't be able to return them under the 15 day policy. I ended up splurging and getting the 3rd Generation Nest Learning Thermostat. It's only been running for a couple of days now, but I have them installed upstairs and downstairs and I'm not seeing any battery leech. If you have 3 wires, you'll probably be fine as you can use one as the C-wire to power your unit. But if you're like me with only 2 wires then my recommendation is to stay away from this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it very long but the set up was very easy and its simple to use. I like being able to work it from my phone as well. It wouls be nice if the vanity plate came with it but i guess its not always needed for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. My folks are in their 70s and are not too keen of anything that’s touch screen. However, they’re able to learn and use this thermostat. It really does help when you can cool down the house from your phone in a remote location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic enough- don’t pay extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the main things I was looking for in my thermostat. I can schedule it, control it from my phone, and is compatible with google home/mini. Bonus points for it looking awesome, having smooth controls and being very very user friendly. Side note: both my parents have the google learning thermostat. As far as I can tell, the actual learning is the only feature this device doesn’t have. I am glad I went with this model and saved the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the smartest purchase. It helps you conserve and lower your energy bill. And you can monitor it from anywhere. So good I bought another for my other unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for gas saving and power bill saving for your house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I bought it during the earth day sale google was doing and haven't regretted it since. So convenient to be able to control my thermostat from my phone or through my multiple google homes. Only issue is sometimes it is finicky with the app or voice commands but that still beats out the inconveniences of my old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product doesn’t have all the features the other one has, but still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and gets the job done!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I ended up having to return it due to my house being so old and needed t be rewired. But I got one for my mom and she loves it. I love how it's so small and blends into the wall and looks like a cool space age piece. I love that now my mom is able to control the temperature of her house on her phone and I feel that Google Nest is so user friendly to set up and she's able to figure it out on her own.

    I would recommend this to a friend