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Customer Ratings & Reviews

Google - Nest Thermostat E - white-Front_Standard

Google - Nest Thermostat E - white

Model: T4000ESSKU: 6051016

Customer rating

Rating 4.7 out of 5 stars with 1391 reviews

96%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-15 of 15 Reviews mentioning:
compatibility
  • Rating: 5 out of 5 stars

    Great Money Saver

    Posted
    ReyRey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Installation was simple, and using this has been great. Lower end model so you cannot use Siri to control this as it isn't HomeKit compatible. Still able to use the app and control it over WiFi or cellular. The information it provides and the Away and Eco modes are great and saves me money every month as I'm always traveling and can forget to turn off the thermostat when I'm rushing out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Lower price, but all the functionality

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    From what I understand, this thermostat may not be compatible with as many units as the premium model, but if yours is compatible with this, there's no reason to skip this one. Sure, it doesn't look as nice, but if budget is a concern here, this one still looks solid. I've done very little interacting with the thermostat itself --- I use my phone most of the time. Extremely useful if I'm away from home longer than I expect, or if I want to have the apartment warm when I get back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great thermostat

    Posted
    Internetreviewmaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's nice that neat finally offers a more affordable option. This doesn't work with as many systems so check their compatibility tool online before making the purchase. Mine works perfectly and the apps that go with it work very well on iPhone platform.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's ok

    Posted
    Heber
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It looks nice, but the screen is not bright enough to me. Had to return it since it does not work with iOS / HomeKit

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Product

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the idea and for a better price but it didn't work with my unit. Returned and bought the more expensive one and I'm still satisfied

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product and almost easy installation

    Posted
    Logan1998
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This does everything I want and is cheaper than the main model. I bought 2 for my new house with upstairs and downstairs. My only issue was that I tried to check compatibility before I took everything apart and that was cumbersome. The checker tool was inconclusive. I chatted with support, sent the requested picture, and they couldn't tell me anything. Finally, I just gave it a try. I messed up one wire but figured it out. It works as expected and the second install went smoother. I also got them connect to my Google Home and Logitech remote. Overall, I find this a great product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    cool product

    Posted
    RP34
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had to return this because was not compatible with my furnace. I have them at my other place and they work great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wish I could have used it

    Posted
    Morsebs138
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This version did not work with my current setup. I thought with it being the newer version that it would work with a wider variety of systems, but I ultimately had to return it and get the Gen 3. It looked like a great product though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wish my furnace was compatible

    Posted
    rp1000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Set up was easy, loved it. Just would not work with my 22 year old furnace.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Thermostat

    Posted
    JayKo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I own three of these Thermostat and they work great. I only wish it was smartthings compatible.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    does not work with all the systems

    Posted
    dolby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If your system has separate heating and cooling, most likely it will not work and have to get the regular Nest Thermostat. I have baseboard heating and a/c for cooling. I had to return this and get a regular higher priced Nest.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Thermostat is ok

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This thermostat looked nice but did not work with our system to my disappointment. Support help line was not great. Took a long time to get a hold of someone plus not knowledgeable help.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Easy hook up

    Posted
    Wrighbk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Nice easy hook up but did not work with furnace made a noise every time ac turned off

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Compatibility checker was wrong

    Posted
    JoeDepa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased and installed- Nest's compatibility checker said the thermostat would work with my system. Only after installation did the thermostat inform that it was incompatible with electric baseboard systems. Had to uninstall.

    No, I would not recommend this to a friend

    • Brand response

      Nest Support

      We're sorry to hear about the issues you've experienced after installing the Nest Thermostat E. Electric baseboard systems are generally not compatible with Nest thermostats. They are only compatible if they’re currently controlled by a 24 V thermostat. Nest

  • Rating: 2 out of 5 stars

    not worth money for 2 reasons

    Posted
    atiredparent

    This not worth the money for 2 reasons. 1. I expected it to work with Alexa but it doesn't. Hidden in their support documents is a statement that not all locations work with alexa. Not sure what Location has to do with it, but definitely deceptive on Nest part. They advertise it works with Alexa. 2. If you are retired or not on a schedule the smart learning is a pain. It turns on when you don't want and off when you want it on. Definitely spend more time adjusting the thermostat than I did the old one. Also it is suppose to go to 60 when I leave and today I came home to the house at 70 even though the thermostat was set at 68 when I left. I spoke to a rep at the company and he basically said that there was nothing he could do and maybe a future update will fix it. Extremely disappointed with this company and this product. I did extensive research before purchasing this, but didn't think there was a need to read thehelp manual.

    No, I would not recommend this to a friend