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Google - Nest Thermostat E - white-Front_Standard

Google - Nest Thermostat E - white

Model: T4000ESSKU: 6051016

Customer rating

Rating 4.7 out of 5 stars with 1403 reviews

96%
would recommend to a friend

Expert rating

Rating 4 out of 5 stars with 10 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 37 Reviews
  • Rating: 3 out of 5 stars

    1 out of 2 work

    Posted
    bdaddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I thought this would be a good purchase for a small office space. We bought Two units and were able to get them installed and programmed rather quick and easy. downside, only 1 works well, the other is having issues and has been deemed defective. The one that works well is doing a great job. limited features from the top model is not an issue.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Did not work with home setup

    Posted
    Jimbob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Unfortunately this unit is only acceptable for certain applications and I did know this prior to installing and wasted a few hours tinkering with connections to still receive error messages.... Had to get the more expensive version due to my setup

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Read the review

    Posted
    Marky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this item on Father’s Day and when I went to install the Thermostat I found a 2x4 block instead of my new Thermostat, I called spoke with a Manager and took it back the next day... The new thermostat works great. I am hesitant on buying products due to this..

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Remote control thermostat

    Posted
    Gil381
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased to have control of the heat in my vacation home. However it seems to have a mind of its own. I set it and later discover it is set at a different temperature. I turned off Eco mode to resolve this. It still tends to reset itself. aagghh!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A great product but one major problem

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    First the good - this is a really nice product that is well built and blends in on the wall beautifully. Now the bad - Nest has a feature that shows whether or not your setup is compatible, and it said mine was. However, it turns out I need a third "common" wire for it to be properly powered. It was not working correctly for at least a month then stopped working altogether. If you have a two-wire system (power and heat) you WILL need a common wire or it won't work properly, but they don't tell you that.

    I would recommend this to a friend

    • Brand response

      Nest Support

      We appreciate you reaching out to us regarding the Nest Thermostat E. Some systems don't need a common wire when they install a Nest Thermostat in their home, but there are occasions where the Nest will need a common wire in order to stay powered to work properly. We do apologize for any inconvenience this may have caused and we'll make sure to pass your feedback along to the appropriate department on your behalf. Nest

  • Rating: 3 out of 5 stars

    Works well

    Posted
    TonyM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This does what it is supposed to do, but disappointing that it costs more than the Honeywell for no extra features.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but be careful

    Posted
    Lizzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have Nest at my vacation home and it works beautiful. I decided to add it to my primary home can it worked great for a couple of hours bit then my entire forced air heater stopped working, on the coldest weekend in a long time. As it turned out my older forced air heater did not like the new thermostat even though Nest said it was compatible. The product is great but be careful what unit you put it on. It was an expensive lesson.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nest

    Posted
    Techmonger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Works. Its a thermostat. Does what you want it to. Turned off the auto learning feature. Doesnt work well if you live with others who arent replicants of yourself. Will record kid's illogical selections and decide to reuse them. Would only use if you live alone and have a very predictable life. Worked well after i turned it off. Like a thermostat.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    convenient...

    Posted
    CaptainMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    cool little device... convenient while home and away. annoying to setup - it did not want to connect to my 2.4g band, however it connected no problem to the 5g. it is only 15 feet from the wireless router. entering the password was a royal pain similar to using an old style embossing label maker. the few times i contacted support with questions, they were TOO QUICK to basically tell me read the online manual and sent me a link. I would also prefer a way to download its data in a CSV file format for my own analysis activities... it does not support this... I would check out the higer priced model, but not sure it would resolve these concerns. i was told the main diff is the HD screen upgrade.

    I would recommend this to a friend

    • Brand response

      Nest Support

      We appreciate the feedback on this and we recommend posting this on the Nest Community page: https://www.nest-community.com/s/ to get maximum visibility for this feature request. Nest

  • Rating: 3 out of 5 stars

    It's okay

    Posted
    Pradips21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's okay but not functioning for some newer furnace.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but a few installation troubles.

    Posted
    lcd8894
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Once everything is connected and functioning, it works great. However, every spring and fall I have to re-connect and disconnect the AC unit due to it being an older house and having an older wire.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fair

    Posted
    Jase1125
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Decent thermostat. Basic features and visually unappealing. However, does the job. Alexa integration is very basic as well (increasing and lowering temp set point). Cannotchange from cooling to heating modes audibly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nest e

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I feel the nest would be good for different tripe of systems but just was not good for mine

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks childish

    Posted
    atbestbuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'd say the quality of this Nest thermostat is plastic, that belongs in a child's room. You can't really put this in a formal room.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Awesome prouct

    Posted
    Electricaldoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this thermostat for my home and I’m more than happy with it..... the nest app is straight forward and to navigate.... Overall this product is very user friendly

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Hidden issue with power wire

    Posted
    bill3801
    • My Best Buy® Member

    I installed this thermostat and it worked fine until it did not. Did not know what was wrong but put the old one back and things worked ok. After a few months I put the Nest back on and again everything was ok for several months. Then it quit. In the back of the book it says that sometimes not enough power reaches the thermostat and it needs a power wire run to "C" -- at the cost of hiring a repairman to run a wire from the furnace to the thermostat. No thank you. My system is now running fine with my old thermostat, Haven't decided what to do with the Nest.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Really wanted to like it but...

    Posted
    Stingyjack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Really wanted to like it but every time the power went out we lost control of it and had to reset it. When this would happen the air would run constantly and out of control. Very cool thermostat until the power goes out and WiFi is lost.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not bad

    Posted
    Bbobbarino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I’ve had a couple of these go bad. Otherwise once replaced all works well. Very simple to install.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not compatible with my house

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I like the look and design of the Nest, but I have one of the few house setups that the Nest is not compatitble with.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok thermostat

    Posted
    Hermes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    For the money, pay the difference and get the other nest thermostat.

    No, I would not recommend this to a friend