Customer Ratings & Reviews
- Model:
- GA03901-US
- SKU:
- 12592987
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Nest It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightning Speed no buffing!!! Easy set up and testing!
I would recommend this to a friendWell, was worth a shot.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in store and mostly love everything Google (so much so, I own significant amounts of alphabet class a stock). This product was such a disappointment. I read the one star reviews, and thought surely this wasn't that bad. Well, it is. I'll break it down. As many others stated, it's very attractively designed. The packaging even feels "pro." That's about where it ends though. The setup is fairly easy but also mildly frustrating somehow, because it didn't connect out the box. Once connected it only stayed connected for about 20 mins before dropping and having to reconnect. The speeds are slow. SLOW. Especially compared to my still connected other non wifi 6e router. I figured it may be my device, and used my laptop along with top tier gaming computer (6e card) and the best I got was 120ish Mbps. Switching to my non 6e router got back into the 350 Mbps range on all devices. Also didn't realize the port was throttled to 1 gig, as I have 2 gig fiber it severely hampered the connection. Lastly, my largest complaint is the lack of software customization. If you enjoy tinkering to get the best internet connection and want to use certain features (especially changing MHz & selecting bands), look elsewhere because they are not here. If this were 2012, this would be an amazing product. Otherwise save your money or spend it on a different item.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AdamTeee, thanks for trying out the new Nest Wifi Pro. We're sorry to hear about your disappointing experience with the difficult setup, connectivity drops, slow speeds and lack of options for customization. Nest Wifi Pro has a combined speed capability of up to 5.4 Gbps. Keep in mind that the combined speeds are total speeds across all bands, and are derived from IEEE Standard 802.11 specifications based on use of Wi-Fi 6 or later generation connected devices that support 160 MHz channels. Actual speeds will depend on your internet service provider, network conditions, connected devices, local regulations and environmental factors. Also, we considered providing a more simplified interface, including automating some of the features that can prove to be helpful for novice users who still want to experience the latest product features that we are offering.
We still take your feedback into consideration with the future iteration of our Google Wifi products. In the meantime, we recommend contacting our support team so we can have a closer look at your Nest Wifi Pro and see how we can further improve your experience. Please consider contacting us here: https://support.google.com/googlenest/gethelp
A must-have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Wifi Pro 6e: Unparalleled speed, seamless coverage. A must-have!
I would recommend this to a friendWorth it, get it if you’re on the fence…
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been performing as expected. Was having connectivity issues with my spectrum provided modem/router combo. We would lose connection to our cameras and our gaming consoles had major lag, especially during peak hours. This fixed all those issues. We sometimes have 2-3 tv’s streaming and 2 consoles playing online, plus our cameras and phones and have no connection issues.
I would recommend this to a friendWorks ok, not sure if 6E is being fully used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick, but it seems to have weak WiFi 6E connection unless you are in the same room. WiFi 5 GHz connection is great, though. Speed is 400MB+, which matches ISP speeds.
I would recommend this to a friendBest investment w/ T Mobile Home Internet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better, stability in speeds/connections with my home devices as an upgrade together with my T Mobile 5g Home Internet router. Note: you must disable your home router and use Google Nest wi fi 6 as a replacement/upgrade while being connected.
I would recommend this to a friendDecent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Intergraded easy with existing smart devices. One day it lost connection so far and needed a restart.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Westjr! We’re glad to hear you’re having a great experience with your Google Nest WiFi Pro. Here's a helpful article to troubleshoot if you lose connection again: https://support.google.com/googlenest/answer/13151717?hl=en&sjid=3494603832384919442-NC
Internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what we needed. We were able to connect our house garage and cabin. Was very easy to set up. Just to let you know I am older and sort of computer illiterate but did it
I would recommend this to a friendSo far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We do a lot of streaming at our house and we have gigabit speed at home as well. With 3 TV's along with 3 laptops and 3 smartphones the need for Mesh Network was necessary and so far the Nest WiFi Pro is doing a good job. No buffering and my speed test is right around 678 Mbps.
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two setup in my apartment and im having no problems
I would recommend this to a friendIt works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All plaster house and finally found a setup that would get me past one Wall
I would recommend this to a friendFast speed internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet speed been fast now hardly any lag. Plus it gives it a nice touch to the house decor.
No, I would not recommend this to a friendUpgrade w/ T Mobile Home Internet Routers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An improvement in speed/stability with my home devices as an upgrade together with my T Mobile 5g Home Internet routers.
I would recommend this to a friendGoogle pro router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up to my T mobile 5G gateway. It works great with the Google router and point to expand wifi in the whole house.
I would recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wifi, easy setup and mantainance. Literally plug & play experience. Even for a rookie like me, the setup was a breeze.
I would recommend this to a friendGreat router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mesh network my wifi in my apartment is so much stronger I only need one but I'm def going to upgrade to the 2pk when I move into my house!!!! Great job google
I would recommend this to a friendReturn problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am trying to return this product and yet I keep getting a dead end at Best Buy process will not allow me to return it. Google - Nest Wifi Pro 6e AXE5400 Mesh Router (2-pack) - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MaryvC. We’re sorry to see you ran into issues with the Nest Wifi Pro — we’d like to look into your concerns further and see what may have happened. Talk to us here: https://support.google.com/googlenest/gethelp
A welcome upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded from an Eero 6 dual band. I noticed right away how much better my devices responded. I need an mesh network to help with all my security cameras and smart home devices. Prior there were some slow loading times , but once this was installed it was I wasn't experiencing the lag that I had with my prior network. The only down side is having to add every device back, but that's to be expected when installing a new system .
I would recommend this to a friendStay with your old Google Mesh Kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to upgrade our first gen Google mesh kit. Set-up was really easy, just make sure you keep the same network name and password to ensure seamless transfer from your old mesh kit to all your devices. Performance is poor compared to our previous kit. The range (although marketed as superior) is far worse than previous version. We placed each unit in the exact same spot as previous locations and Google Home reads the signal as weak. I have witnessed dropped connections consistently. In fact, during work calls my Google Meet freezes constantly. something never experienced before. And lastly, the speed test says it all. We definitely did not experience an increase in speeds, rather a decrease. I am hoping this fixes itself as sadly, this is anything but an upgrade.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SteveV, we appreciate you for sharing a review about the Nest Wifi Pro, and we’re sorry to hear of your poor experience with its performance and speed.
It is important to check the placements of your Wi-Fi router and point, which are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
It may also be helpful to try the following steps to see if the Wi-Fi performance will improve:
- Move the connected device closer to your Wifi router or point.
- Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
- Make sure all unused devices are off and not draining bandwidth with large downloads.
- Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
- Run a mesh test to confirm placement of your Wifi points.
We’re always here to help. Simply let us know if additional assistance is required: https://support.google.com/googlenest/gethelp
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend it and enough than I expected….
I would recommend this to a friend