Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Good video doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good video doorbell. But missing out on features. I live in IL and it does not have face detection available since IL passed a law to prohibit this feature. You also pretty much need to subscribe. The free version is 3 hrs span. So if something happens at night while you are a sleep, you won't be able to know what happen if it happened over 3 hrs ago. Also, wished it had 24/7 recordings like prior. The good things is the sensor is really good. My other family member has the Ring but many times it doesn't sense motion when standing in their porch. The nest can detect is animal, person, or package. And if package left the camera's view.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JM07, we appreciate you for sharing your review. We're sorry to hear that your experience with your Nest Doorbell (battery) was limited in terms of the features that you can use. Please know that if you need further assistance with your device that our support specialists are always on standby to lend you a hand. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already had the Google Mesh Wifi set up at home and this was very easy to add to the ecosystem. The video is very clear and we were able to have it use our existing old-school doorbell which was a nice feature. It has already aided in finding lost packages and deterring crime within 3 weeks of purchase. Pairing smart devices requires downloading the manufacturer's app in addition to the Google Home app but the devices are working seamlessly through the Google Home app and through voice commands. I also appreciate that it provides better data security over Ring. The only thing that is a downside is that your MUST have the Google Home app and cannot access the features/setup through a regular computer interface.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Google Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Unfortunately must charge every 2 weeks. Must save any needed video the same day.
I would recommend this to a friend - Cons mentioned:Battery life
awesome but freezing temps affect the battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great video doorbell with amazing night video. It sends a msg to your phone app but it would be great if you had the choice to have a video popup notification also? My doorbell just went through its 2nd winter and the battery is holding a charge for about a week now which is disappointing. recommend buying 2+ year extended warranty from BB to fix this issue. sadly I did not so I am stuck charging it weekly and it most likely will not hold any charge soon at this rate. Other than that, this product is amazingly good for the price.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, kathy. Thanks for sharing your feedback, and we appreciate that you like the Nest Doorbell (battery). We hear your concerns about having video popup notifications, and about its battery life during extreme cold weather.
If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged. The battery can start to charge slowly once its temperature rises past 32°F (0°C). It will charge faster when it warms up.
We understand that having video popup notifications can be ideal for your needs, and we’d be happy to share this with the right team for future improvements. For any other questions or concerns, simply visit us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation, Video quality
Perfect sleek looking doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim, sleek, and easy to install. Picture quality is terrific. The only downside is that it doesn't link to a doorbell chime. I had to buy a google mini for the doorbell notifications (in addition to the notifications received on my phone via the google home app). Very happy overall with the purchase.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kevinm, we greatly appreciate your feedback on Nest Doorbell (Battery). We’re glad that you’re happy overall with the purchase, but are sorry to hear that it doesn’t link to a doorbell chime. To use an indoor chime, you need to have the Nest Doorbell (battery) connected to wire terminals. The Nest Doorbell (battery) can run on battery power alone or it can be connected to your doorbell system wires for continuous charging. While the Nest doorbell can replace most wired doorbells, there are some cases where the doorbell system either doesn’t give enough power or gives too much power. You should check that your current doorbell can be replaced by the Nest doorbell. Here’s a link with a guide for wired installation: https://support.google.com/googlenest/answer/10732535
You can also visit us anytime for any other questions or concerns, we have help always available here: https://support.google.com/googlenest/gethelp
Helpful tool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was reluctant to have a door camera but it has proven itself useful every day since it was installed. Camera and sound quality are mush better than I expected.
I would recommend this to a friend- Pros mentioned:Video quality
Good cam for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video, easy setup, I would recommend to anyone
I would recommend this to a friend - Pros mentioned:Overall performance
Aurora
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me and I’m so happy my daughter recommends it to me if I need other item I would buy.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Announces the person at the door and lets you know when it needs a recharge. Easy to mount and take off.
I would recommend this to a friend - Cons mentioned:Battery life
Nest Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life can get annoying but the functionality is great
I would recommend this to a friend - Pros mentioned:Video quality
best buy i recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this i can check on my house from anywhere and it works great quality and good buy
I would recommend this to a friend - Pros mentioned:Video quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it Great quality. Clear quality. Highly recommened.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Easy installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, night mode is perfect and sound is clear.
I would recommend this to a friend - Pros mentioned:Overall performance
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, came in excellent condition. Easy to set up and use both with and without a subscription
I would recommend this to a friend - Pros mentioned:Installation
Good, but understand the limitations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but some small annoying things... It was easy to install and track activity at your door and getting alerts on your phone when someone rings the bell or delivers a package. We assumed that this would work with the Nest application, but the battery powered doorbell does not. You must use the Google Home app instead. Adding a remote chime (so you can hear when someone rings the bell) is also not straightforward. Options are more limited for the batter powered doorbell here as well. We have a lot of activity, but the battery still lasts about 8 weeks between charges
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GadgetGuy, thanks for posting a review. We regret to hear about your disappointment with the new Nest Doorbell (battery).
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For further assistance, you can reach out to our support team anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the clarity of the video and audio of the doorbell camera
I would recommend this to a friend Video camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have it for a little while, it's doing what it's suppose to do. I find Google product a little tricky but once you figure them out it's easy to work with
I would recommend this to a friend- Pros mentioned:Video quality
Best product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZINGLY Awesome product is great with pictures saving videos and also great with sound and you can see literally everything it detects motion, animals vehicles it has many options I would totally recommend to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Google doorbell
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the google doorbell works great and easy to use. You do have to pay a subscription to have the videos stored but it’s totally worth it.
I would recommend this to a friend - Pros mentioned:Video quality
Great doorbell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great, I am impressed at how clear it is and also how it picks up movement so quickly (it notifies us even when someone has walked by on the sidewalk). My favorite feature is that it tells me both when a package is at the door and when the package is no longer seen.
I would recommend this to a friend