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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1799 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,799 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo have a more conveninent chargeable battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest camera is good but the charging could be better

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Juan. Thank you for taking the time to share your review of the Nest Doorbell (battery). We're sorry to learn that the charging experience didn't meet your expectations.

      It's important to note that the battery charge time can be influenced by various factors, including ambient temperature and the current state of the battery. Please be aware that the battery will not charge in temperatures below 32°F (0°C) and may charge slowly when close to freezing temperatures. On average, it takes approximately five hours to fully charge the Nest Doorbell (battery) using a compatible 7.5W AC adapter.

      Furthermore, the Nest Doorbell (battery) app will provide you with an estimated battery life approximately 48 hours after each charging cycle. As time progresses, your doorbell will adapt and refine its battery life estimate to enhance accuracy. Initially, if there's a substantial amount of recorded activity, the estimation may be relatively low. However, as activity decreases over time, the battery life estimation will improve.

      For your convenience, we recommend monitoring the charging duration of your Nest Doorbell (battery). If you find that the charging time is longer than usual or encounter any other concerns, please do not hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked as described it picked up packages and people well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and motion detection features. Even recognizes familiar faces so I’m always aware who’s home

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Everything good, battery not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works but its only been 30 days and i had to charge it so 2 1/2 months seems like a pretty big stretch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better but it works just as described! Definitely recommended

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Donte, thanks for leaving feedback to let us know of your concern with the battery life of your Nest Doorbell (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months. To extend your doorbell’s battery life, you can adjust its video quality, length of video clips, and time between recorded events. You can also live stream less often, and use activity zones to monitor specific areas. Or to avoid charging the battery more often than you should, you may consider connecting your doorbell to a power outlet with the optional power adapter (sold separately)to keep the battery charged.

      You can visit us anytime at the following link if you need additional help, or for any concerns about the Nest doorbell: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for $129 sale price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, love the face and package recognition. Battery life seems to be ok but of course could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the money. Wish it had an optional chime.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BadBrian13. We’re glad to hear that you find the Nest Doorbell (battery) with good value. We hear your concern about having an optional chime. While Nest doorbells have sounds that help you know what’s happening (for example, when it restarts), a chime is not included. The good news is when a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. You can connect a Google speaker or display and set up visitor announcements if you want to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. Or If you choose the optional hard-wired installation, it will work with an existing doorbell chime if you have one.

      For help around the performance and features of the Nest doorbell, feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Smart Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a Ring doorbell. Google has it down, notifications tell you when someone has a package and if that package is removed! On top of that, it looks so much more modern than most other options out there

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 2 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the battery doesn’t last very long. Pain in the rear having to charge it all the time. It’s very big compared to the wired model and barely fit in the area I had designated for it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Traveljack. Thanks for leaving feedback about the Nest Doorbell (battery). We're glad that you find it good, and we hear your concerns about its battery life along with its size. Nest Doorbell (battery) is designed with a built-in rechargeable battery that drives the size of the product, so that it's flexible to use with or without a wired power connection. Also, you can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for tips on how to save the battery: https://support.google.com/googlenest/answer/10901611. If additional help is required, visit us anytime at the Google Nest Help Page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product recommended by my daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very reliable. Compatible with my Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup super easy. The video quality amazing! Doe exactly what it suppose to do

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Sheila

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. It’s clear and I’m so glad it reaches over the yard so that I can see thigs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. We did have some problems charging, but after a factory reset it was good to go!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Drocklariv, we appreciate you taking the time to share your feedback about the Nest Doorbell (Battery). We’re sorry to hear that you had some problems with charging, but we’re glad that it was good after the reset. We hope you're making the most out of its features. If ever you come across any concerns that you'd like us to check, we have help available and you'll find our contact details here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Keep the house safe and prevents people from ringing the regular bell, which upset my autistic nephew…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and flawlessly connected to Google Home. Easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is just OK. It doesn't look as high end as I had hoped it would. Great picture quality though.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this item. The video quality is great. Haven't had to use the audio yet, but I trust it's equally great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good battery option for lower frequented areas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed this version next to our garage entrance door that is used more often by guest and family than our front door with the wired doorbell camera. It only captures the comings and goings of our cars and the occasional family member walking by. So around 6 to 10 hits a day. With our usage it's estimating about a months worth of time battery power for our house. We're enjoying it a lot as we can pull it up on our phones and then it's tied to our Nest Home Hub Max and Chromecast. We just have to ask Google and it's right there on my huge flat screen. If you're not able to have a wired connection then this is a great alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad mediocre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay battery dies pretty quick. Easy to set up. Field of view sucks tho

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Pookstar, we truly appreciate your feedback on Nest Doorbell (battery), and we’re sorry to learn of your issues with its battery life, and with the field of view.

      The battery life will depend on factors including activity, temperature, and doorbell/camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. If you’d like, you can adjust the field of view using the included wedge or purchasing a Made for Google Nest vertical wedge or horizontal wedge.

      We’re always here for your support needs. For any concerns or if you need assistance, please let us know anytime and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    BUY BUY BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously a good buy. Easy to install and great battery life. A little hard to remove (in order to charge).

    I would recommend this to a friend