Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. Great video quality and sound quality. Only thing I wish was different is to be able to set the device to only notify you when there is an unfamiliar face.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ahall, we´re happy you find Nest Doorbell (Battery) great and that you liked the sound quality. It´s possible to find, categorize and get notifications with unfamiliar faces. To find and categorize unfamiliar faces in the Home app, try changing the settings and feed below:
Settings:
- Open the Google Home app .
- Tap Settings and then Nest Aware and then Familiar face detection.
- If your camera has detected new people, you can tap New faces to find and categorize them.
- For each new face, tap Yes, No, or Not a person. Then, follow the on-screen prompts to identify the face.
- To find anything you’ve tagged as Not a person, go to Familiar face detection and then tap Options and then Faces that aren’t people.
The Feed:
- Open the Google Home app.
- Tap the Feed tab.
- Choose the unfamiliar face event or group of events.
- Tap Add to face library, and then follow the prompts to identify each face your camera didn’t recognize.
You will also need to change the Camera event details:
- Tap the camera event in the Feed or home history.
- Once the clip is open, swipe up for more details.
- In the “Faces” category, tap Manage, then follow the prompts to identify the faces your camera didn’t recognize.
If you need further help, you´re than welcome to contact us. We´d be happy to help you, by simply visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Best video door bell
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. Elegant and stylish. Love it. Installation was easy and fast
I would recommend this to a friend - Pros mentioned:Overall performance
Hoochie Maama
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions as described and promised. Adds a layer of safety to our home's entry point.
I would recommend this to a friend - Pros mentioned:Ease of use
Solid option for a doorbell camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up overall. Works well with the app, Only issue is the occasional connection loss from the Wifi
I would recommend this to a friendBrand response from Nest Support
Posted .Hi jloonz, thanks for sharing your insights with us. We´re glad to hear that you had an easy time setting up Nest Doorbell (Battery). We do apologize for the connection loss from your Wi-Fi network.
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. You may also check for possible sources of interference such as the thick walls and appliances in your home. Once you verify the presence of congestion, we recommend contacting your Internet service provider to check your connection and upgrade it if needed.
We can help you better with your support needs, if you can reach out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Gotta say this is a very superior product I have r
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say this is a very superior product I have ring I’ve had ring for years and it’s good quality I love it but the picture quality on this Google is amazing the things it does is amazing
I would recommend this to a friend - Cons mentioned:Battery life, Notifications
Doorbell mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it was wired and some how for the doorbell to work the battery has to be charge,it won't let me live stream, the notifications are late and i can't view video or only some at only certain times
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Magic, thanks for reaching out to our support page. We're sorry to hear about any confusion you may have encountered with the battery information for your Nest Doorbell (Battery).
Nest Doorbell (Battery) is a battery-powered video doorbell that will require charging once the battery is low. Battery life will depend on factors including activity, temperature and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events and using Activity Zones to monitor specific areas. Here are some typical scenarios:
- Busy – About 1 month of battery life (about 25–30 recorded events per day)
- Typical – About 2.5 months of battery life (about 13–16 recorded events per day)
- Quiet – About 6 months of battery life (about 2–5 recorded events per day)
However, if you wish to have a wired version of Nest Doorbell (Battery), we recommend checking the Nest Doorbell (Wired) model here: https://support.google.com/googlenest/answer/9259110
Here are some recommended steps to help you with the live stream, delayed notifications and intermittent live video feeds issues:
- Nest cameras typically require between 0.8 Mbps to 4.0 Mbps per device to upload properly, depending on the video quality setting you selected. You may also check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. Should you verify congestion, we recommend contacting your Internet service provider to test and check your connection, and possibly upgrade it if needed.
- You may also check for possible sources of interference such as the thick walls and appliances in your home.
If the issue persists, we'd be happy to check the issue further with you. Please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
As expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected; install was uneventful after getting the app setup
I would recommend this to a friendBrand response from Nest Support
Posted .Hello StevenH, thanks for sending in your review. We're glad to hear that you had an easy time with setting up and installing your Nest Doorbell (battery). With your doorbell you can chat through using your phone or smart display. You can also let a friend know you’re on your way, or tell a delivery person where to leave a package. To know more about the features of your Nest Doorbell, we recommend reaching out to our support specialists so we can help improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Neat!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents pace. I also got 2 HUBs so the primary rooms they're in they can easily just see who's at the door. They're retired and have knees injuries so love this is helping them!
I would recommend this to a friend - Pros mentioned:Video quality
Google doorbells
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG this is amazing. The picture is clean and great quality..
I would recommend this to a friend - Pros mentioned:Ease of use
Customer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfect. Eazy to set it up. Eazy to install.
I would recommend this to a friend - Cons mentioned:Battery life, Notifications
Unreliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite having strong wifi no more than 15 feet away through a wood wall, I get an error more times than not when trying to connect to the live feed. It will also often loose connection for hours at a time despite the signal being strong. Randomly, notifications are very delayed, and it takes even longer for the video of events in the app history to show up even after the notification, sometimes. Battery life also estimates about 3 WEEKS, not months, with very little activity (one event per day) and under nominal conditions. The only thing that seems to consistently work is the doorbell button itself. Not at all worth the price. Maybe at $50.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Donnie, thanks for sharing your experience. We’re sorry to hear that you’re having multiple issues with your Nest Doorbell (Battery).
For connectivity issues, you may try checking the following:
- Check the location and distance of the Nest Doorbell (Battery). Make sure the device is within the range of your router.
- Check for possible sources of interference such as microwave ovens, refrigerator or other devices in your home that may weaken Wi-Fi signals.
- If you have a dual band router, try setting up Nest Doorbell (Battery) on either the 2.4GHz or 5GHz bands and see which band is more stable.
- Outdated phone and Google Home app.
For the battery, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1 month battery life (about 25 - 30 recorded events per day)
- Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
- Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I personally enjoy leaving videos for my girlfriend to see when she checks the history.
I would recommend this to a friend - Pros mentioned:Video quality
Amazing nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is amazing have absolutely no issues with this doorbell camera has battery life.
I would recommend this to a friend Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent video doorbell. Battery life exceeded expectations. Clarity is top notch.
I would recommend this to a friendOverall good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pleased with product. Could be a little descriptive on how camera works, but overall pleased
I would recommend this to a friend- Pros mentioned:Overall performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well........................................
I would recommend this to a friend - Cons mentioned:Battery life
Good for 12 months. Will break after warranty exp.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though the google home app leaves much to be desired I had a generally positive experience with this doorbell for 12 months. About 2 weeks after the warranty expired, the unit randomly disconnected in the middle of the day and completely bricked with no power. Google says its an internal hardware issue and refuses to address the issue further as it is recently out of warranty by a couple weeks. They also refuse to acknowledge if any updates were recently sent that might have caused an issue. They further claimed they have no records of other such issues but a quick google search will tell you that is not accurate. Overall, not worth the money for barely a year of service. Also, remember when your doorbell breaks to cancel your Nest Aware subscription because they'll keep charging you even if you have nothing to use it on.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RobertB, thanks for your insights on Nest Doorbell (Battery). It really is unfortunate to hear that it stopped working right after the warranty expired. We can only imagine how inconvenient this may have been for you. If you're willing, we may need to have a much closer look at the issue you are having with Nest Doorbell (Battery). This will help us in identifying the root cause and give us a better idea on how we can help you best. Please feel free to reach out to our support team once more here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Ring
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good..........................................A+++
I would recommend this to a friend - Pros mentioned:Video quality
Camera is great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Covers a lot of area and provides security.
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t have a doorbell previously installed so we opted for the batter nest doorbell and love it! The charge lasts a month and it does everything we need! Easy to install too!
I would recommend this to a friend