Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Lot's of issues, this is buggy as heck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something to keep in mind, this works outside the nest ecosystem, and app, being this is a nest home device it makes no sense they are staring to fracture the environment, makes no sense. But here are the issues why I might end up returning this device, from not so critical to unacceptable. 1- Will not work with the nest app, so the historical events need to be viewed on Google home app, which is not a streamlined app for historical events. 2- Being this is Google home only you will not be able to use the web browser on your PC to check nest recordings 3- Historical events are not showing under the Google home app, when I go to the events, the app will simply crash and force close. 4- To avoid crashing I need to go into the app, select the doorbell and then I can go to the historical events 5- Several events show on the time-line, but the actual recorded video is not found, is says "video is not found check again later" so if you are trying to figure out if a package was delivered, who rang your bell etc etc this is USELESS. 6- Same issues on a galaxy note S7+ , Samsung note S20+ , One plus 7 I will call google support tomorrow and see if this can be corrected, They ended up hanging the call when they couldn't figure out what's going on. If I get no help tomorrow, back it goes to Best Buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there FreddyXZ2, thanks for making us aware of the missing recorded videos with the Google Home app, and for working with our support team. We apologize if we were not able to resolve the issue right away.
Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all your cameras can be set up and controlled in one place.
We appreciate that you will try to contact us once more to try and resolve the issue. Please do not hesitate to reach out us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Home app could be improved, camera on it's own is OK, don't know why you can't record 24/7 when hardwired...
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, we appreciate your feedback. We'd like to apologize for any disappointment you may be having with the continuous video recording for Nest Doorbell (Battery).
We'd like to hear more about your feedback on the improvements we can make for Nest Doorbell (Battery) and the issue you are having when trying to continuously record when hardwired. This will help us a lot and see how we can help you best with your concern. Our support channels are ready to assist you, if you can visit us using this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Not as advertised. Batteries don't last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these in December 2024. The first one died by April 2024, I'm sure the second one will soon. Neither will retain battery power, have to charge them every 3 days or so, for 5-6 hours each time. They can't really help protect you when they go offline half the day or need to be stuck on a charger.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! Thanks so much for reaching out about your Nest Doorbell. We really appreciate you letting us know what's going on – your feedback is super important to us!
We found this article that might help you troubleshoot the issue: https://support.google.com/googlenest/answer/10481582
Of course, if you need any further help after checking out the article, don't hesitate to contact us again. We're always happy to jump in and lend a hand.
- Pros mentioned:Overall performance
Excellent images
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great so far, i will require more for my house.
I would recommend this to a friend - Pros mentioned:Video quality
Very good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the product. Image quality is good. Easy to install Highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough how nice it is to have this! Love that it is by google.
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the picture is clear. We had the ring doorbell and werent happy with it. This one is a million times better
I would recommend this to a friend - Pros mentioned:Video quality
Nice doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell camera. Works well with nest hub. The color matches the house nicely
I would recommend this to a friend - Pros mentioned:Ease of use
Happy Consumer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great doorbell camera, was easy to setup and install
I would recommend this to a friend - Pros mentioned:Overall performance
review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to, very convienent. thanks
I would recommend this to a friend - Pros mentioned:Video quality
Super easy to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This took maybe 10 minutes to get it all hooked up and running, better quilty than other video doorbell that we had previously.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr Ny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product I think everyone should get this for there home
I would recommend this to a friend - Pros mentioned:Ease of use
New camera doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one previously and were unable to link to a new iPhone- it was much easier to set up than the last one. Works great!!
I would recommend this to a friend - Pros mentioned:Ease of use
Google ring door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Installation was very easy and it’s working perfectly
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Doorbell cam is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and view. This product works wonderfully with the hub and other security cameras.
I would recommend this to a friend - Pros mentioned:Ease of use
retrofiting an older brick home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, exactly what was needed to retro fit an older brick home that had a built in doorbell
I would recommend this to a friend - Pros mentioned:Overall performance
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works the way it is suppose too, if I had more door I’d have more
I would recommend this to a friend Not Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a nest cam so figured I’d get the whole series of Google stuff. I like the narrowness of this cam, and everything integrates well. The clarity of video is ok. I came from having Ring, and I think Ring has them best on video, but all in all, I’m pleased
I would recommend this to a friend- Pros mentioned:Ease of use
Just say yes!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always heard good things and decided to buy one for new home. Love it! Easy set up and use. I recommend this 100%
I would recommend this to a friend - Pros mentioned:Video quality
Awesome doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell camera out there. Love how if the power goes down we still have it run on battery.
I would recommend this to a friend