Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell to use and setup. Mounting it was a breeze!!
I would recommend this to a friend - Cons mentioned:Battery life
Poor Camera Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is glitchy sometimes. I thought maybe it was due to the camera being set up on battery so I went through the trouble of wiring it hoping it would improve but the troubles connecting are still there. Camera quality for streaming/saved videos is trash. I suspect google is trying to save on bandwidth on their servers so they purposely degrade the camera quality. I have a camera with Simplisafe that is also 1080p and camera quality is significantly better. I would return if I didn’t already have so much invested.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddy, thanks for bringing this issue to our attention. We're sorry to hear about the glitchy issue you are experiencing with the Google Home app, and the poor video quality you get with the Nest Doorbell (Battery).
The glitchy issues and poor video quality you are experiencing may be caused by connectivity issues in your network. Here are some suggested troubleshooting steps you can try out:
- Check your Nest Doorbell´s distance from the router or access point.
- Restart your Nest Doorbell. Locate the reset pinhole on the back of the doorbell. Press and hold for 5 seconds. Your doorbell will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest Doorbell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Convenient to have during a pandemic.
I would recommend this to a friend - Pros mentioned:Video quality
Buy now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to setup, picture quality was perfect!
I would recommend this to a friend - Pros mentioned:Video quality
Nest Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ii luv this nest camera works very well pics clear
I would recommend this to a friend - Pros mentioned:Overall performance
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Nest doorbell it is great addition in my home
I would recommend this to a friend - Pros mentioned:Video quality
Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works well! The picture quality is good
I would recommend this to a friend - Pros mentioned:Video quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google door camera great quality and durable in all weather
I would recommend this to a friend - Pros mentioned:Overall performance
Dictionary
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product from ring. Worth the money//////
I would recommend this to a friend - Pros mentioned:Video quality
Love this google ecosystem addition to protect my
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this google ecosystem addition to protect my apartment
I would recommend this to a friend - Pros mentioned:Ease of use
Great Video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great!! It was very easy to install as well.
I would recommend this to a friend - Pros mentioned:Overall performance
what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good what I wanted Might get another for other door
I would recommend this to a friend - Pros mentioned:Overall performance
Best quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for your smart home!! Definitely would recommend
I would recommend this to a friend - Pros mentioned:Video quality
Google nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product easy to operate very good quality picture
I would recommend this to a friend - Cons mentioned:Size
Needs to provide clearer doc of Alexa integration
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the documentation, I was expecting better integration with Alexa devices. I ended up returning it. Also, it is much larger than it appeared in the pictures.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bill, thanks for going out of your way to inform us about the issue. We´re sorry to hear that you have already returned your Nest Doorbell (Battery).
If you ever change your mind, and consider using Nest Doorbell (Battery) again, you can count on us to help you with your support needs and work on providing you a better experience. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Amazing value!! Would buy again!!!
I would recommend this to a friend - Pros mentioned:Ease of use
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I’m impressed works as it’s advertised.
I would recommend this to a friend - Pros mentioned:Video quality
Great Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell great value. Picture quality is great too.
I would recommend this to a friend Good as it gets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Occasionally see discolored lines in video. Mounting isn't very firm when using the angled mounting bracket, but would recommend this over the competition for certain.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Googlehomeuser, thanks for writing a feedback about the Nest Doorbell (battery), and we’re sorry to hear of your issues with the image quality, and with the mounting bracket.
If you’re seeing dark bands over the images, this happens when the refresh frequency of the light source is close to the exposure rate of the camera. You can restart the camera by unplugging it from its power source, wait 30 seconds, and plug the camera back in. The camera will try to detect and correct this issue, so you can choose to wait for the issue to resolve, or try the following steps:
- If the light can be dimmed, set the brightness to a different level.
- If possible, test a different brand and power level of light.
- Adjust the camera field of view away from the light source.
- Your doorbell needs good air circulation. Never install it in any kind of small box or enclosure as this can cause overheating.
- Keep your doorbell out of direct sunlight to prevent overheating.
Also, to use the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place.
For real time support and assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item Great Item Great Item Great Item Great Item
I would recommend this to a friend