Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Battery is pretty awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is used at my business by a shipping door with no power near it. The battery lasts about a month and takes a few hours to charge. It notifies me when it's a week away from dying. Super easy to plug in and charge back up. Worth it.
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in need of a new Doorbell and have been looking for a video Doorbell option. We already have a Nest Camera and decided that the Nest Doorbell Battery was the best option since we also do not currently have a wired Doorbell.
I would recommend this to a friendWorld's okayiest video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes starts recording too late. Battery life has been ok so far. Not an improvement over the old nest hello but ok if you can't wire it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TK83, thanks for sharing some details of your feedback about using the Nest Doorbell (Battery), and we’re sorry to hear that it sometimes starts recording too late.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open only the app you need to view your video.
- If that doesn’t work, you can try restarting your phone or device you’re watching with.
- check your network as your camera’s video can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
If your doorbell still starts recording too late, it would be best to consult our dedicated team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, currently using it for an Apartment. Ordered an excellent mount off of Amazon for an I drill placement. So far haven’t had to recharge it yet. That all depends on usage.
I would recommend this to a friendWired Goggle nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired doorbell was a bit difficult to connect. We still don’t have it connected to our actual bell. We do like the notifications on our cell phones when someone approaches the door.
I would recommend this to a friendIn love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the whole idea of being able to connect my doorbell with my google nest home hub and when someone rings the doorbell the camera pops up right away!
I would recommend this to a friendNice Google add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell as a gift for my brother to compliment his home network. I highly recommend it is a high quality and integrates really well with the Google home environment.
I would recommend this to a friendGreat Doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great option for anyone who's looking for a smart doorbell. You can hardwire it into an existing doorbell or run it on battery.
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell. Probably my wifi but the app is really delayed unless they ring the bell. The video alarm is delayed enough that people are gone before I know they were here.
I would recommend this to a friendGreat Doorbell!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell! I have this installed at my house. The resolution of the camera is great and I'd definitely buy it again!
I would recommend this to a friendRebecca sauls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I JUST LOVE MY DOOR BELL Keeping track of our packages and who comes to the from door it just security And having the convinance to check my front door away from home through my phone
I would recommend this to a friendGood upgrade from previous gen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera quality could be a bit better, but the new aspect ratio is better being longer than wider, helps with a package detection
I would recommend this to a friendBrand response from Nest Support
Posted .Hi rkulkarni93, thanks for sharing your insights. We appreciate your feedback, and it will greatly help us to understand our customer’s needs. We’ll make sure to pass along the details of it to the right team as we’re always working to improve our products and services. For further assistance, you can contact our support team anytime using this link: https://support.google.com/googlenest/gethelp
Nest cammmm
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. Works good day and night. Wish it had a better viewing angle.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Joemanmts. Thank you for posting your review on Nest Doorbell (battery). It's awesome to hear that you're enjoying your experience with the device. Your feedback on the viewing angle is appreciated. We still want to understand how we can improve your experience with the device. Please reach out to our dedicated team of specialists on our Google Help page for additional support here: https://support.google.com/googlenest/gethelp
Decent and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well the way it supposed to be so far but I wish I know how to check when there is a power outage or disconnection would help overall I like it so far
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AlejandraB! It’s great to have your feedback. We appreciate that you like the Nest Doorbell (battery), and we understand that having the ability to check for outages or disconnections, can be ideal for you. We’d be happy to pass this information along to the right team for future improvements. If you run into any concerns about the Nest doorbell, you're more than welcome to contact us here for assistance: https://support.google.com/googlenest/gethelp
Dont read the bad reviews
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On a full charge, I've gotten four months months of use without charging it. People expect to way too much nowadays, its literally a camera with a button. Thats it. I don't expect it to be perfect. But, it works like its supposed to.
I would recommend this to a friendNo ring sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell ring doesn’t sound if my google home is playing music. The ring sound is imperceptible if I’m away from my phone.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi, Sandra. We're sorry to hear about the inconvenience you're facing with your Nest Doorbell Battery. Your current settings may prevent the chime from ringing. Please follow the next steps:
Home app Open the Google Home app.
Tap and hold your device's tile.
Tap Settings Doorbell Ensure that the Ring indoor chime is on.
Tap More Quiet Time, then tap Cancel if it's active.
You can verify the steps through the following link: https://support.google.com/googlenest/answer/9317473
If the issue persists, please contact us by clicking: https://support.google.com/googlenest/gethelp
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ask for a better product. It is far better than the other big name doorbell that we had prior to this one. Faces are very clear and the viewing angle is amazing too.
I would recommend this to a friendGreat smart doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade for my mom’s old doorbell, she’s so happy with this product so far. From quality material I prefer the old one better
I would recommend this to a friendDoes the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well. There is a notice delay when deliveries are detected. Like the playback feature of Ring better
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SpectreGreat, thanks for sharing your feedback on Nest Doorbell (Battery), we’re sorry to hear that it has a delay with notice when deliveries are detected.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open it.
- If that doesn’t work, you can try restarting your phone or device.
- Check your network as your doorbell notifications can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The notifications can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
If your doorbell still has a notice delay, it would be best to consult our support team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Great camera.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Hadn’t had a single issue and owned this for 2 years almost.
I would recommend this to a friend