Customer Ratings & Reviews
- Model:
- GA03013-US
- SKU:
- 6473268
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is much better option if you already have google ecosystem than right. plus 3 free hours really take care of most issues. package recognition is great.
I would recommend this to a friendGoogle software issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but Google software still needs a lot of work. Very confusing when setting up products. They need to get their NEST products all into one app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ayg0029, we´re glad to hear you love Nest Doorbell (Battery). However, we do apologize for the confusing experience, setting it up with the Google Home app.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have about Nest Cam (Battery). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Video doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably poor customer support from Google Inc. Took nearly 1 week to respond to the issues and then they just stopped responding. Ultimately, spent several hours via Yahoo search to get it working. Hence decided to buy other security system vendor in lieu of Google security system.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for giving us time to share your feedback on Nest Doorbell (battery) and our customer service. We apologize for falling short of your support needs, and we regret the inconvenience it has caused you. Feedback like this helps us improve how we handle cases with proper care and efficiency, and this will be shared to the right team. We understand how you feel about getting another security system vendor, but if you’re willing to give us another opportunity to look into your concern or to check for any updates about your case, please share with us your recent case number here so we can hand you over to the appropriate support channels: https://support.google.com/googlenest/gethelp
easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and easy to install this doorbell if youre in the google ecosystem
I would recommend this to a friendPerfect for those without wiring!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have wiring for a doorbell so I needed one that was battery powered. This has worked so well and connects with the Google Nest/Home perfectly!
I would recommend this to a friendDoorbell security also camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not just a doorbell but is safety for my family and I know that I can also use it to keep anyone that is not welcome away thanks again
I would recommend this to a friendNice doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice having a camera doorbell. Now I can see who is at the door. With the proper settings I am getting 4 months of battery life, which is great.
I would recommend this to a friendawesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can not see our front door easily. This helps a lot.
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a new one because the tab that holds it in would not release so i was no longer able to mount it.
I would recommend this to a friendBlends in well with door and works flawlessly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The integration with nest speakers and devices really makes it easy to use and effective. The spooky doorbell sounds alone were worth the purchase price.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was apprehensive at first, turned out to be easier then I expected
I would recommend this to a friendDynamite doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. It networks with our other smart systems and we can now see who is at the door without first opening it. Great safety measure!
I would recommend this to a friendLoving it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Set up was very simple. Great battery life. Good in varying light conditions.
I would recommend this to a friendNifty video doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Integrates well with Google Home suite. Video resolution and interactive features a plus.
I would recommend this to a friendSecure that front door!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Secure your front door with this purchase and know who is there/watch your kids!
I would recommend this to a friendGoogle Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Span it covers is not too great. Quality of image sucks, it is delayed in capturing action.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, EmmaLou. Sorry the Nest Doorbell (Battery) may not have been the best fit for you. It has a 145 degree field of view and 3:4 video aspect ratio to provide a comprehensive view of your doorstep, capturing both height and width. Regarding video quality, here’s a few tips to make sure you’re device is set up optimally:
1. Open the Home app.
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
Google doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product long-lasting battery life good customer service
I would recommend this to a friend- Cons mentioned:Battery life
Great but with a tiny caveat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly with chrome cast. If you’ve already decided to go with Google for your smart home over Apple and Amazon, then this is the product for you. Only downside is the battery life
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Rajee, it’s great to have your feedback on Nest Doorbell (battery), and we’re glad it works seamlessly with your Chromecast. We hear your concern about its battery life.
The battery life depends on factors including activity, temperature, and camera/doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
We hope you’re making the most out of the doorbell features, and if find yourself in need of any assistance, simply let us know here and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works great. Not as smooth on video review maybe due to the high resolution selected. For the most part it works as advertised
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for apartment. Can finally see if someone is at my door and weather or not to hide or answer. Perfect
I would recommend this to a friend