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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.3 out of 5 stars with 1807 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,807 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great addition!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this video. We live part-time in two locations and having this doorbell has been incredibly helpful to see what's going on. I am amazed at how much it actually sees in the camera. It's great at night as well. I have a Ring in our other house (that was left) and when it dies, I'll replace it with a Google doorbell. It's really nice to have everything in one "google home" app so you can see cameras, wifi, doorbells, thermostats, etc. all in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera gives a good wide view and can easliy be resized while viewing with a quick pinch. I like that it opens fairly quickly with the battery option , which isnt true with all cameras. Wired is the best but if that isn't an option, this fits the bill. On sale price was great too. Very easy to set up and install with google home. Google home easy very easy to use. Another great feature is, that this camera comes with everything you need to connect this with the wire if you do have one. Just make sure your transformer is giving you the right voltage. If you need one, they are readily available

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Easy to install, also works on Apple Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four feet was the recommended height to install the doorbell, but I installed it higher due to the previous doorbell. The height did not cause any problem with seeing packages or people when approaching the front door. Weather started to get cold in MA, so battery is fading faster then expected. The doorbell is bigger then I thought. My wife has an Apple phone, so I was able to share Google Home with her which gave her access to the doorbell (and smart lights).

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Peace of Mind after Stolen Package

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Very long battery life (=>4 months, easily) - USB-C for fast charging - Google home works perfect - Consistency with notifications, face and package recognition - Mount installation easy and secure - Camera to mount installation easy, robust, and feels high quality; when pulling or twisting the camera it has no wobble and feels very sturdy - Removal from mount easy with the provided key - LED ring around doorbell button is presented nicely Cons: - Wish affordable doorbell cams existed with higher resolutions - Wish these included an indoor speaker to make the doorbell chime audible inside home

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for posting a review, JacobS! We appreciate you pointing out the things you like about the Nest Doorbell (battery) and we hear your concerns about having doorbell options with higher resolutions along with having an included speaker to work as a chime. We've taken note of your feedback for future improvements. Meanwhile, we suggest adjusting your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596

      If thereś anything we can help you with about the Nest doorbell, youĺl find our support team always available here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell! Great quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell. We just bought our house and don't have a doorbell already hardwired so the batter option is great. This one has great color options and looks so sleek and modern. I've had absolutely. no problems with it. It spots people immediately. You can save known people in familiar faces. The doorbell rings over my google nest speakers right away. I almost didn't buy this based on other reviews but I realized that what most people didn't like was not being able to use the nest app. This was no issue for me because I have many google nest products and I've only been using the google app for these. I love that I can control my speakers, thermostat, doorbell, etc. from one app. I have no problems using this app. Overall the picture from the doorbell is very clear and setting it up was so easy. I have nothing but good things to say about it and I was a bit skeptical at first based on other's reviews. If you already have a google set up then this is an obvious choice for a doorbell. I didn't need to buy speakers since I already have 2 nest speakers and a home mini. If you don't have a speaker I guess you might have to buy at least one to hear the doorbell inside unless you want to solely rely on phone notifications. I could see that being a downside for some. I love all of my google nest smart home stuff and was glad to add this to my collection!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this door bell camera about a month ago and I haven't had to charge it since the initial charge, and the app estimates I don't need to charge it for another 2 months! It was a pretty easy installation. It's a pretty cool camera and once set up it notifies you through your phone. If you have a google home it can chime when someone rings the doorbell and notify you that someone is at the door. It can also tell the difference between animals and people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Soccer mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a while to install but it works great. We are notified when someone is at the door or when someone leaves a package. The picture is very clear when we are notified through our phone app.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Solid 4 Stars - Don’t believe the terrible reviews

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me, you bought this because you wanted a battery doorbell. My wired nest hello doorbell would constantly blow my transformer. I’m not going to open up my walls and make sure the wires aren’t touching so this is the next best thing. It’s true the Google Home app is a pain. I had to reinstall everything to get it to work. I have a google hub monitor so that works as my chime. But once you get it going, the doorbell is great. It doesn’t record 24/7 but I don’t need it to. I knock it down a star bc this sucker is big. Way bigger than the nest hello. At least it’s slim though. And the black plastic dial surrounding the lens is like a super cheap washer and not premium at all. I can’t imagine Apple would ever do that. Overall works great, and looks great. I have nest cams at home with a hub so this doorbell fell right into the ecosystem. I don’t have any problems using the app. It notifies me of people even further away and knows when there is a package on the ground. Worth the money and a solid 4 star rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love having a wider view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a wider view oner our last system. I haven't been able to get rid of old clips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome doorbell!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from ring to Google this is definitely a better product. I love how easy it was to setup and integrate with the rest of my Google home products. I really love the quality and look of this doorbell and being able to change given notifications depending on people, packages, etc is a definitely plus and makes it so I don’t get so many notifications. If your looking for a good doorbell this is definitely an awesome choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Great doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera easy to install and user friendly.works great when I’m away from home and I get a package delivered or have maintenance on my apartment.i can quickly talk through the camera

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good little camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good... The fact that it needs to removed from the base to be charged frequently kinda sucks, but overall it functions well and has a clear feed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very clear and picks everything up. Will defiantly buy again

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Doorbell and Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the doorbell and camera feature. Our house does not have a doorbell so people just have to knock. I love that this camera/doorbell works with all my Google Home Hub displays and rings a "doorbell" sound when someone presses the button. You can also view the camera when it is pressed. Great for someone who doesn't have a traditional doorbell and doesn't want to wire one up. I did purchase the optional indoor power cable so I dont have to keep removing and charging the camera. I have a covered outlet on my porch so I did not drill a hole though my wall to bring it inside. (note that power supply only keeps it powered up and does not charge the battery) If battery does drop you have to remove it and charge with USB C that is included. Also since this is the battery door bell it will keep recording if there is a power outage and will upload video once power and wifi is restored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and easy to use, helps us keep an eye on packages and guests

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Smart doorbell with built-in Wi-Fi mesh network

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Wi-Fi Video Doorbell is a great option for anyone looking for a smart doorbell with a built-in Wi-Fi mesh network. It has 1080p video quality, night vision, and two-way talk capabilities. It also has built-in intelligence that can tell the difference between people, animals, and vehicles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product though puzzled setting in angle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for remote monitoring. Tilting tool in mounting with angle was not easy. Need more instructions to set it firmly.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product -- easy to use and install the only thing and just a small one is in minnesota due to cold weather the product needs to be recharged alot in winter or taken in on really cold days or nights

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent image, sleek design, bad app and battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I set this up, it would often disconnect from the internet -- or it would at least send me a notification that it was disconnected. However, after removing it from my "Home" and reconnecting it, I haven't had that recurring issue. In terms of picture quality, I would say it's very nice for a doorbell camera. The image is clear, and the IR camera in the night time is very effective. The worst aspects of the camera are probably the battery and the app integration. You just use the Google Home app, which is already a bit clunky. Features and options are very limited once you connect to the doorbell in the app. Battery life is lacking and I would say that you need to recharge it at least once every two weeks.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your feedback about your experience with the Nest Doorbell (Battery) and the Google Home app, and we’re sorry to hear that it has not been ideal for you.

      We understand that long time Nest users like you enjoy viewing their Nest camera feeds from the Nest app and web app. However, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Also, your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and camera settings that you select. The battery life can be extended by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      If you have to charge the battery more often than you should, you may consider connecting your doorbell to a power outlet with the included or optional power adapter. Please note that the power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. You can also connect your Nest doorbell to the doorbell system wires if you have one. Connecting to continuous power will keep the battery charged.

      We can also check for other reasons why the battery needs to be recharged every two weeks, so we can find a way to help improve your experience. We encourage you to contact us anytime here for further isolation and troubleshooting: https://support.google.com/googlenest/gethelp Nest