Customer Ratings & Reviews

It works however be warned that when the temperatures drop, it will give you a hard time. This is battery operated and we had to charge it every few days, annoying. We hardwired and the battery still gets wonky occasionally. Clarity is great in the Home app and hub. The audio is laggy in the Home app (android is what we have, can't speak for iPhone) but great in the hub. It wasn't expensive and we're not too annoyed by the cons I stated above. We're keeping but will upgrade if a better version comes out. I do stress that this device does not like the cold. If you need something quickly and it's on sale, go for it (utilizing as another cam is an alternative option). But keep an eye out if a newer version comes out.

It's great! Easy installation and set up. I feel much safer now and can see when packages are delivered. And if a package was to go missing, I would see that too. I am very happy with this purchase.

Good quality video, easy setup, I would recommend to anyone

The first time I set this up, it would often disconnect from the internet -- or it would at least send me a notification that it was disconnected. However, after removing it from my "Home" and reconnecting it, I haven't had that recurring issue. In terms of picture quality, I would say it's very nice for a doorbell camera. The image is clear, and the IR camera in the night time is very effective. The worst aspects of the camera are probably the battery and the app integration. You just use the Google Home app, which is already a bit clunky. Features and options are very limited once you connect to the doorbell in the app. Battery life is lacking and I would say that you need to recharge it at least once every two weeks.

I love the clarity of the video and audio of the doorbell camera

Nice replacement for the old battery operated bell and chime. Camera works well and doesn't detect unless there is something going on near. Very easy install and setup with smart home.

Does exactly what I need it to do Pros: tells me who is at the door Video quality is excellent Tells me when a package is there and when it leaves Cons: battery does not last as long as indicated Takes to long to for video to connect.

Great doorbell and we love all the google stuff however Nest\google is now wanting over $20 a month to keep your data for longer than 24 hrs. Will be changing to Roku for cheaper and with night vision

High quality doorbell camera, integrated well with my Google ecosystem, easy and simple to mount.

(I received a highly discounted product as a Best Buy employee but I have received no other compensation for this review, this review is purely my own opinion) Title feature is probably the major selling point considering a lot of other doorbells charge for any saved video. I also was pretty impressed at the package and person detection ,even more so given how its mostly done on device. Accessing video and speaking to people that rang the door was pretty lag free, unlike a lot of competing doorbells. The doorbell can also handle a wide range of low voltage wiring, which means if you currently have a wired doorbell you probably wire this guy up to it without replacing the transformer(which I did). The video quality while reasonable isn't the best though, although the IR mode is pretty serviceable. Also love the cute seasonal chimes!

We got the battery version in case the wiring in the house was too old, but it hooked up just fine. The setup was very easy, Google links you to a video and you just go from there. It sends notifications for movement all the way down to the sidewalk. Speak feature works well, and the camera has very good night vision.

Excellent video doorbell. High quality video and easy installation. I love the integration with my smart home setup and the intelligent notifications for various detected activities at my front door. The best option for a renter.

I purchased the nest doorbell battery because of the option to wire along with a back-up battery. The images are crisp and the doorbell works as advertised. The only problem I had with the doorbell was installation. I tried to install the doorbell prior to having wifi properly set up in our newly bought house so I tried with mobile wifi. That created an unknown problem in which the doorbell became registered, so when I finally had my wifi in the house set up, the doorbell would not sync. It took me 2 days to figure out how to system reset the doorbell because there was not a lot of information on the internet that matched my problems. Once I factory reset the doorbell I was able to register the nest to my google home account. Thats another minor issue I have, I like many others on the internet have said "I prefer the nest app to the google home app".

Works great, came in excellent condition. Easy to set up and use both with and without a subscription

Good quality video with sound. Works great with Google home app. I wouldn’t recommend the battery version if the are is high traffic it will deplete the battery faster and needing charged more often. Good purchase overall.

i love this i can check on my house from anywhere and it works great quality and good buy

The quality of this device is exceptional and the installation was easy for the battery operatedversion. We tried to hook it up to the existing doorbell and the instructions for that could be a little clearer. Overall I am happy with this device. You only get about 2 hours to see an event and save it if you do not sign up for the subscription.

Works really weak with my google home account. Super easy to setup and instant feed available. I can see the feed from 1000 of miles away. detects smallest motion to keep me alert. Options to save familiar faces is a plus

Smh. I have multiple Nest IQ outdoor cams as well as the first gen outdoor cams. I love those cams and the Nest App. I also have Arlo cams which are good but I prefer Nest cams because of the continuous recording and the Nest App. I also have multiple Nest smoke detectors and Nest Protect with sensors all over. A great setup. Now, I bought this doorbell knowing it wouldn't record 24/7. Fine. However, the fact that it doesn't work with the Nest app, and that you have to use Google Home, is really irritating. Google home is terrible in comparison. It's an ugly app, layout is terrible and it doesn't allow you to anything wi the your older Nest products except for live view. You still control all the older cams with the Nest App. On a basic level they could have at least integrated Google Home with the older devices so it is fully functional. It is obnoxious that they did this. That said, The doorbell quality is good... Really good and it looks great. However, not have 24/7 video recording is problematic because it misses events. I've had deliveries that didn't get recorded with sensitivity set to high. I may return for the older one but he old one is missing the smart features. I feel like everything with Nest/Google is half done. One one hand it looks great, hardware is great but app, firmware and everything else is a mess. Thought I found the perfect setup with all my Nest devices but they've fragmented their own products like two different security cam companies. Ugh.

This was a replacement. It works perfectly. Easy to add in my apps.