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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1766 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,766 reviews
  • Rated 5 out of 5 stars

    Amazing battery life and video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my apartment and bought a 3rd party adapter to attach to my door. Great battery, lasting me about 2 weeks with high traffic recording

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Real Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever on setting up/recording. Easy to use, connection to the wifi was no problem. Only problem which is known is just the battery, but it last me around two weeks which is no issue for me since it charges pretty quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video doorbell. Very easy set up and great range of view.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is very good for a doorbell. Do have to charge the battery more often but other than that its beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google doorbell works great and easy to use. You do have to pay a subscription to have the videos stored but it’s totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Doorbell Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome! Battery life isn’t quite as expected (but still good). I receive messages that the device may not be working properly because of the temperature.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello MusicLover, thanks for sharing your feedback with us, and we’re glad that you find the picture quality of the Nest Doorbell (battery) awesome. We’re sorry to hear that the battery life has not exceeded your expectations.

      If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged. So if the temperature is below 32°F (0°C) and the battery is low, bring it inside to a warm place, preferably at room temperature. The battery can start to charge slowly once its temperature rises past 32°F (0°C). It will charge faster when it warms up.

      Your feedback counts as we’re always on the lookout for opportunities to improve our products and services. And if you run into any other concerns around the features or performance of the doorbell, contact us anytime here so we can help:: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vidio quality. Battery life is not bad a little short. Biggest problem is I can get a separate notification sound for the app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best doorbell cam for google assistant users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My one complaint about the battery version is you can't record 24/7 like the hardwire version can, even if you hardwire the battery version. Otherwise, its an excellent doorbell cam. Clear video, response time in the app is great, and the wifi outage/local recording feature is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Top tier doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell by google is my favorite google nest product. The video and sound quality is super clear. Making two way conversations a breeze. You can use this for surveillance so it adds a whole new layer. It even recognizes faces, if you pay for the premium service. This doorbell is top tier and light years better than the Ring we replaced with this.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the battery version so that if I want to remove it, it's not too difficult and won't have to mess with wiring. Plus, if it ever stopped working I still have my normal doorbell. Anyways, aside from that, I love being notified of when my packages arrive at my door. You can set it to where it only covers your porch area. I say that because it CAN see out to the street. So far it's given me peace of mind and added security knowing I can see what's going on outside my front door without actually going up to the door. With my house there's an annoying side window where folks could peek in if they wanted. Now with this doorbell I don't have to worry about that. The google home app works well with this. Overall it's pretty straightforward and to the point. I chose this over the blink/ring products from amazon because those just seem cheaply made with poor quality control. These google products are well-made and google ensures they are made to standard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Google Nest doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Unfortunately must charge every 2 weeks. Must save any needed video the same day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Battery Google Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and lasts 2-3 weeks for every charge.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Notifications

    Rated 4 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera great! The only two issue is google home app to view recent videos the software for this needs much better improvements. Then we have the notifications it’s not a unique ring it’s should allow users to update the sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good video doorbell. But missing out on features. I live in IL and it does not have face detection available since IL passed a law to prohibit this feature. You also pretty much need to subscribe. The free version is 3 hrs span. So if something happens at night while you are a sleep, you won't be able to know what happen if it happened over 3 hrs ago. Also, wished it had 24/7 recordings like prior. The good things is the sensor is really good. My other family member has the Ring but many times it doesn't sense motion when standing in their porch. The nest can detect is animal, person, or package. And if package left the camera's view.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JM07, we appreciate you for sharing your review. We're sorry to hear that your experience with your Nest Doorbell (battery) was limited in terms of the features that you can use. Please know that if you need further assistance with your device that our support specialists are always on standby to lend you a hand. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    awesome but freezing temps affect the battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great video doorbell with amazing night video. It sends a msg to your phone app but it would be great if you had the choice to have a video popup notification also? My doorbell just went through its 2nd winter and the battery is holding a charge for about a week now which is disappointing. recommend buying 2+ year extended warranty from BB to fix this issue. sadly I did not so I am stuck charging it weekly and it most likely will not hold any charge soon at this rate. Other than that, this product is amazingly good for the price.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, kathy. Thanks for sharing your feedback, and we appreciate that you like the Nest Doorbell (battery). We hear your concerns about having video popup notifications, and about its battery life during extreme cold weather.

      If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged. The battery can start to charge slowly once its temperature rises past 32°F (0°C). It will charge faster when it warms up.

      We understand that having video popup notifications can be ideal for your needs, and we’d be happy to share this with the right team for future improvements. For any other questions or concerns, simply visit us here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had the Google Mesh Wifi set up at home and this was very easy to add to the ecosystem. The video is very clear and we were able to have it use our existing old-school doorbell which was a nice feature. It has already aided in finding lost packages and deterring crime within 3 weeks of purchase. Pairing smart devices requires downloading the manufacturer's app in addition to the Google Home app but the devices are working seamlessly through the Google Home app and through voice commands. I also appreciate that it provides better data security over Ring. The only thing that is a downside is that your MUST have the Google Home app and cannot access the features/setup through a regular computer interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Announces the person at the door and lets you know when it needs a recharge. Easy to mount and take off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, night mode is perfect and sound is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations! I was hesitant because this is not wired it’s Bluetooth and it has really impressed me. The picture is really clear and it picks up motion from a good distance away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell it works great. Always make sure to get the best buy warranty (comes in handy)

    I would recommend this to a friend