Customer Ratings & Reviews

Picture quality is awesome! Battery life isn’t quite as expected (but still good). I receive messages that the device may not be working properly because of the temperature.

The device started malfunctioning shortly after installation. I installed it about two weeks after delivery. At first, the camera began turning on and off repeatedly. I unmounted it and reinstalled it, which temporarily fixed the issue. However, after a power outage and Wi-Fi interruption, the same malfunction returned. When I contacted Best Buy to return it, I was told it was no longer eligible because it was beyond the return window. Be aware: the return policy is only 15 days. I then contacted Google support. The technician suggested a factory reset and asked me to install an app to guide me through the process, which required granting access to my phone. I became uncomfortable when I was prompted to enter my password while screen sharing, so I stopped the session. Overall, this experience was frustrating and disappointing. Based on my experience, I would not recommend the battery version of this doorbell.

Easy to set up and use. Have it connect to my show 15 and qmk5 t.v. Quality is great and battery lasts long!

High quality doorbell camera, integrated well with my Google ecosystem, easy and simple to mount.

I bought the battery version so that if I want to remove it, it's not too difficult and won't have to mess with wiring. Plus, if it ever stopped working I still have my normal doorbell. Anyways, aside from that, I love being notified of when my packages arrive at my door. You can set it to where it only covers your porch area. I say that because it CAN see out to the street. So far it's given me peace of mind and added security knowing I can see what's going on outside my front door without actually going up to the door. With my house there's an annoying side window where folks could peek in if they wanted. Now with this doorbell I don't have to worry about that. The google home app works well with this. Overall it's pretty straightforward and to the point. I chose this over the blink/ring products from amazon because those just seem cheaply made with poor quality control. These google products are well-made and google ensures they are made to standard.

The video quality is very good for a doorbell. Do have to charge the battery more often but other than that its beautiful

Camera great! The only two issue is google home app to view recent videos the software for this needs much better improvements. Then we have the notifications it’s not a unique ring it’s should allow users to update the sound

Good vidio quality. Battery life is not bad a little short. Biggest problem is I can get a separate notification sound for the app.

Good quality don’t have to pay subscription like other on the market

It works wonderful. I love the way i can see anyone coming up the drive way. I did see my nieces friend on the front porch, i didnt even know he was coming over. So as far as im concerend. Its great.

This is a good video doorbell. But missing out on features. I live in IL and it does not have face detection available since IL passed a law to prohibit this feature. You also pretty much need to subscribe. The free version is 3 hrs span. So if something happens at night while you are a sleep, you won't be able to know what happen if it happened over 3 hrs ago. Also, wished it had 24/7 recordings like prior. The good things is the sensor is really good. My other family member has the Ring but many times it doesn't sense motion when standing in their porch. The nest can detect is animal, person, or package. And if package left the camera's view.

We already had the Google Mesh Wifi set up at home and this was very easy to add to the ecosystem. The video is very clear and we were able to have it use our existing old-school doorbell which was a nice feature. It has already aided in finding lost packages and deterring crime within 3 weeks of purchase. Pairing smart devices requires downloading the manufacturer's app in addition to the Google Home app but the devices are working seamlessly through the Google Home app and through voice commands. I also appreciate that it provides better data security over Ring. The only thing that is a downside is that your MUST have the Google Home app and cannot access the features/setup through a regular computer interface.

Overall this is a great video doorbell with amazing night video. It sends a msg to your phone app but it would be great if you had the choice to have a video popup notification also? My doorbell just went through its 2nd winter and the battery is holding a charge for about a week now which is disappointing. recommend buying 2+ year extended warranty from BB to fix this issue. sadly I did not so I am stuck charging it weekly and it most likely will not hold any charge soon at this rate. Other than that, this product is amazingly good for the price.

Very slim, sleek, and easy to install. Picture quality is terrific. The only downside is that it doesn't link to a doorbell chime. I had to buy a google mini for the doorbell notifications (in addition to the notifications received on my phone via the google home app). Very happy overall with the purchase.

Easy install. Unfortunately must charge every 2 weeks. Must save any needed video the same day.

It's great! Easy installation and set up. I feel much safer now and can see when packages are delivered. And if a package was to go missing, I would see that too. I am very happy with this purchase.

Overall pretty easy setup, good battery life, and video quality. Notifications are a bit delayed. The biggest problem is when trying to configure setup with a new wifi network, the doorbell is unable to connect despite performing a factory reset. I'll have to purchase a new doorbell after 2.5 years of owning it.

I bought this doorbell to replace another that died on me after 3 years. It works well, its easy to set up, and having the option to wire it as well as use the battery is nice. It seems like it should last longer than 3 years though.

Announces the person at the door and lets you know when it needs a recharge. Easy to mount and take off.

Good, but some small annoying things... It was easy to install and track activity at your door and getting alerts on your phone when someone rings the bell or delivers a package. We assumed that this would work with the Nest application, but the battery powered doorbell does not. You must use the Google Home app instead. Adding a remote chime (so you can hear when someone rings the bell) is also not straightforward. Options are more limited for the batter powered doorbell here as well. We have a lot of activity, but the battery still lasts about 8 weeks between charges