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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1771 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,771 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buy the Wired Nest Doorbell Instead

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell works well, the camera quality is on par with most, the ability to detect animals, packages, people, etc. is wonderful. It is sleek and stylish. My ONLY major gripe is that I bought the battery version thinking it would be useful to have a battery backup in case of a power outage (which happens frequently in my neighborhood). I was so wrong. I knew going into buying this that it will need to use the battery in order to operate. While it does let you hardwire the doorbell, the wiring only charges the battery and still uses battery power to operate. But it will not charge if temps are below freezing. And if temps are low (but not freezing) it will charge very, very slowly. I figured it would be no problem because in Connecticut I dont mind having to take the doorbell off to charge it once during the Winter. But my doorbell died within the first few weeks and after I tried to charge it, the hard woring stopped working entirely and now my doorbell is idle in perpetuity. Very frustrating experience. I wish I could return this product and buy the wired version instead. Everything else about this doorbell is easy and works as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Still the Champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned many nest products and most of my first party and 3rd party smart devices are managed through the Google Home App. I’ll start by saying the doorbell works as well as you’d expect as far as connectivity goes. I use it in battery mode only. I LOVE this doorbell. It looks terrific and works extremely well. The Google Home app isn’t my favorite way to manage nest products. I agree with most people that the nest app is easier and the cameras managed there was more intuitive, but the device STILL a joy to use from where I’m sitting. Also this is the first device I didn’t need a geek squad agent to install. It was incredibly easy to install, and while playing back the event history could be a little easier it’s an excellent product as it is now. I’m hopeful software updates will improve it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal experience, doorbell works flawlessly google home makes managing all my smart ideas a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I love the face recognition feature. Video quality is great and it works great with the nest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door bell for the value makes your home feel much safer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wireless doorbell mostly happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy install. The battery seems to be lasting a few weeks, re-charge takes about 3-5 hours. my only complaints so far are 1. Even using the angled back plate the view isn't angled enough to fully see someone standing at the front door. 2. the free 3 hour video review is great during the day but useless to see what happened over night. 3. the doorbell doesn't show up in the nest app, you have to use the google home app to get to the doorbell to view the camera feed/videos. And a personal annoyance, it seems the wired ability to apply seasonal sound themes is not an option on this version of the doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a video doorbell but this one is great!!! Great video and sound. The app is user friendly and also very easy to setup and install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Clarity is amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried some other brands but didn’t find the features we wanted. This was very easy to install and has been great. I was worried about the clarity but it was even able to let me see snow flakes when it snowed last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Battery Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great syatem, clear and simple instrucrions. East set up and great use. Night vision, awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Google Home Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Connects easily with Google Home products. Charges easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you’re on the fence, get it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google nest!!! Makes me feel safe and secure. It works super well and upholds the weather extremes from Texas heat to Colorado cold. Would buy again and recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google doorbell works just that way a expect. Now I know what is happening at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice door bell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to install. Works well enough and battery drains seems to be minimal. Never used other video bells so I can’t compare. Videos are decent enough.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell! It’s so wonderful. Love the color it came in as well as how it captures picture quality and voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Doorbell in the Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Doorbell is for everyone that does not have a wired system on their house. Net made it easy for me and so easy to install. Plug and play. Only inconvenience is the charging piece. But , its expected for a battery operated device. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Eyes when ur not home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got eye when im not home only con is the battery life but if u get the wired version ull be set very clear display very aware good moition capture

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bigloafbeats, we appreciate your feedback on Nest Doorbell (Battery). We're sorry to hear about your disappointment with the battery life.

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It works , but the wired version is way better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good , but honestly the wired one is way better. It takes forever to charge. It can fall off easier since you have to take it off to charge. We are currently renting so that is why we went with a battery one. We used to have the wired one when we owned a home and that one is miles apart better than this one. If you can wire one in then go with the other doorbell cam from google.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell and camera. Works great! Doesn’t take no batteries just need to charge it almost every 2-3 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great addition to my smart system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy install and setup. Plus the app guides you through each step. Images are clear in the day and night. Face recognition is an added benefit and package detection works well. Hard wired mine so I wouldn't have to worry about recharging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Ring doorbell but the battery and Wi-Fi were so bad, this google doorbell is simply perfect. Had it for 1 month and only now it will need a battery recharge.

    I would recommend this to a friend