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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1771 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,771 reviews
  • Rated 5 out of 5 stars

    Great view!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear view of people coming to my home and even more importantly tracking deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to set up, easy to use and the camera picture is superp. Very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome doorbell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery doorbell. For one, I love that it doesn’t record 24/7…yes I’m the oddball who sees that s as a benefit. I actually prefer this because of the amount of bandwidth that 24 hour recording and uploading to the cloud takes. At one point I had 4 Nest flood light cams and the Nest wired doorbell version. Long story short, between my old WiFi based smart lights (Lifx) and the security cameras, my WiFi literally slowed to a snail’s pace. So I ended up getting rid of everything-including the wired doorbell and switched to this one. I switched to new smart lighting (you know the expensive one that requires a hub and uses the Zigbee protocol?). Just like the wired version-it has been very reliable-and I get very few false alarms. I use the Starling hub and can seamlessly access the doorbell using HomeKit with a few limitations. Maybe one day it’ll be Matter certified . So now between my HomePods and my google hubs, my doorbell rings all over the house! I replaced my security cameras with another brand that requires a home base, but has a built in solar panel. My only drawback with Google nest doorbells are that they still uses WiFi, but I’m getting blazing speeds since trashing a lot of old WiFi hogs in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the seamless integration into the home app. My only complaint is that I couldn't buy the hardwired one becuase then I would never have to worry about charging. Unfortunately there was no existing doorbell at my house. Clear picture day and night.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent video doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, quick loading and response times compared to the previous brand we used. Works well with the nest.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Maybe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does want it’s supposed to do…somewhat hard to first get it to connect…

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera itself is great. If you have to reconnect to a new wifi it is kind of a hassle but it’s do able. The process was very tedious but I got it. I wish I could record more history without having to pay or upgrade through.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Nest doorbell review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good door bell this is a big upgrade from previous nest hello. Very clear picture and battery last long time. Easy setup with google home. Only thing that could make it better if it came with a chime.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent doorbell cam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality build. Excellent video quality. Super easy install and setup with Google Home App. Real-time notifications are instant and no lag like with older Nest one. Some complain there's no 24/7 live recording, but I question one needs that. Google announced a 24/7 one coming early next year, but honestly I don't think most people will need that. You just need to capture when an event occurs. The app allows you to set activity zones and what type of activity you want to capture like people, animals, vehicles, etc. Not sure people realize the amount of data and bandwidth used when you have 24/7 recording. In comparison to other cameras like the older Nest one, and ring, this one to me is better all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Camera quality is on the lower end still very quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and up in running in a few minutes. Clear camera and great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great if you're in Google eco system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, nice quality, great features just a little too big compared to other options out there.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Overall better than Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video Quality looks good. Installation wasn't too hard and works great with the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stuck with nest products for years, just moved and got this new doorbell. Buyer should note that battery does not let you have 24/7 recording like the wired ones do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nest video doorbell! Would buy again! Easy install and video quality!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is very good. Sometimes it’s spotty but could be internet, who knows. Picture quality & sound are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality doorbell camera, has a pretty wide range. The battery life on my first run was only about 12 days, so that will require some maintenance/upkeep. But worth it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brian, we're glad to hear that you liked the quality of Nest Doorbell (Battery). We're sorry to hear that you are experiencing a short battery life.

      For Nest Doorbell (Battery), battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1 month battery life (About 25 - 30 recorded events per day)
      Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
      Quiet: About 6 months battery life (about 2 - 5 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pic quality, even at night. I changed my night settings to normal instead of night vision and turn on the porch lite. Quality is really better than expected. Speaker could be louder, but still, it’s decent quality. Interfaces with Google Home app and works fine, but sometimes it’s a little slow to connect. Don’t let that deter you. Detection is good and consistent. I hardwired mine to the doorbell and everything worked from the start. It keeps a history of recorded events rolling back 3 hours. You pay for a subscription to get more if you want. I’m pleased with the purchase. It did everything expected and I would recommend it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chris, thanks for giving us a review and we’re glad that you’re pleased with your purchase of Nest Doorbell (battery). Having the latest version of the Google Home app may improve camera viewing and playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. Our team is continuously working on bringing the full functionality to Google Home, and on a more seamless solution. And we appreciate your patience as we create a better experience. Meanwhile, if you have other support concerns that need our attention, don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easy works well if you have no wiring as the battery keeps it operational I did not wire to my bell as I didn’t have enough room to mount it where the doorbell button is located I did however wire it to permanent power and use it solely as a camera There are limitations of the app even with the aware subscription if you can wire it go for the wired version

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and pixels look great sound and notifications

    I would recommend this to a friend