Customer Ratings & Reviews
- Model:
- GA01318-US
- |
- SKU:
- 6473256
Customer reviews
Rating 4.3 out of 5 stars with 1771 reviews
(1,771 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly love it so far. I am currently using it at my apartment.I used a mount from Amazon with it so i didnt need to drill.The quality is good.I used it with my alexa andecho show to be notified when someones at the door.Connecting with Your phone you can see live feed and get notified for whatever you want.A package,person at door ect and the app works great.Keep in mind though you will need a google aware membership its $60 for the year.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for the Non-technical Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than spend $300 to repair my original doorbell wiring, this Google Nest was the perfect replacement. It is very good at sensing activity at the front door, and I can view the activity from my phone, which is helpful when someone isn't home. I'm not that technically savvy, and very happy that it's easy to use.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Google nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made in a while, Easy to setup and mount to wall. love that I could see clearly and speak clearly .
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Good if you don’t have a wired doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video during the day, night could be better. Battery only lasts 2 weeks.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works looks amazing good quality battery life when cold outside does make it use the battery faster but other than that its wonderful
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Easy install battery operated.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery operated so simple to install. Just needed a screwdriver. Connected seamlessly with my Google Home and other Nest products. Option to hardwire to doorbell.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Wish the battery was a bit better.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So close to five stars. I have the wired doorbell, and it is totally a 5 star device. The reason tthe battery operated version is ranked lower, is because of how quickly the battery depletes compared to my previous Ring doorbell. Otherwise it is a solid device with good software.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, mturbanek! Thanks for the feedback, and we’re glad you like the Nest Doorbell (battery). We’re sorry to hear your experience with the battery life is below your expectations.
The battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611
Here are some typical scenarios.
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If the battery life is significantly lower than expected, please contact us anytime and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Rated 4 out of 5 stars
Easy Doorbell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound quality. Helped to identify teenage pranksters in the neighborhood. Without subscription, video is only kept for three hours. There is a dip in quality with night vision mode. Battery lasts 3-4 months with maximum quality.
I would recommend this to a friend - Cons mentioned:Battery life, Notifications
Rated 2 out of 5 stars
Got WRONG info on how this doorbell can work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT what I was led to believe this doorbell would do. Was at my local Best Buy and that day they actually had a Google representative. Told her what I was looking for, a battery operated upgrade over my original Nest wired doorbell that based on our home transformer, really didn't work well, even after trying different resistors. So now the Google rep tells me I'd get notifications on my Google Hub as well as my phone and if someone would ring the doorbell I could change the ring tone to just about anything I wanted. Sounded like everything I was looking for. Bought it and hooked it up however in it's battery mode of operation it does NOT ring just a beep on my phone. Also it does NOT show a notification on the Google Hub. So obviously the Google rep doesn't even know their own products! I find this unbelievable that they gave me wrong info.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi sossos, thanks for posting a review. We regret to learn that the Nest Doorbell (battery) didn’t meet your expectations.
Nest Doorbell (battery) can do visitor announcements on a Google Assistant-enabled speaker or display or the indoor chime. Also, in addition to standard themes or sounds, seasonal doorbell themes are available around some holidays. You can change the theme or set a different chime sound in the app’s doorbell settings, where it automatically goes back after the default tone after the holiday.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need further assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to setup and install. You can see everything very clear!
I would recommend this to a friend - Pros mentioned:Design, Video quality
Rated 5 out of 5 stars
Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ring and the nest and like the nest much better. Great sound and picture quality, sleek design, and no subscription required to view past history.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Linen
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Amazing….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A well needed item for every front door!!! I recommend it!
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
I would recommend this to a friend Rated 4 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional a pleasure to work with. Would recommend best buy for all your needs
I would recommend this to a friend- Pros mentioned:Installation, Video quality
Rated 5 out of 5 stars
Exactly what I looking for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although a little spendy, it is a quality video doorbell, easy to install and configure with the Google Home app. Pictire is clear and worked with my hardwired chime.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Great upgrade to replace old ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for my Ring camera that had died. I'm full invested in Google's ecosystem so it made sense. Love the integration into Google Home. Only thing I would improve is a replaceable battery.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Dpaige11! We appreciate you for investing high on Google Nest devices, and we’re glad to hear that you love the integration of your Nest Doorbell (battery) with your Google Home. We hear your concern about having a replaceable battery, and we’ve taken note of your feedback. We trust that you’re getting the most benefits out of your experience. If help around the features of the doorbell is needed, simply visit us anytime and we’ll gladly help you, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Rated 4 out of 5 stars
Works great and set up is simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good, the video quality is good and set up is pretty easy.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ash
I would recommend this to a friend - Pros mentioned:Installation, Video qualityCons mentioned:Compatibility
Rated 3 out of 5 stars
Looks and Works Well... But NOT on the Nest App!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BE CARFUL!!! If you intend to add this device to your existing Nest App, IT WILL NOT WORK!!! The door bell works well, installs easily and the vidieo & notification functions are good. However, It will only operate on the Google Home app and will NOT integrate in the existing Nest app. The online forums seem to indicate that Google isn't interested in makin that happen at all. I was seriously dissappointed in having to use two separate apps for my Nest products, but if you are ok using the Google Home app going forward, this device works as advertised.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Linen
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LeopoldoM, thank you for sharing your review on Nest Doorbell (battery) and we're sorry to hear your experience with using the Google Home app has been less than ideal. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Pretty Good Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time owning this product. I would of gave it a 5 star, but the first one I own, died on me after a year and a half. Was reat bummed with that and hope this one stays strong. If it does, I would recommend this product to anyone.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound works well with the app
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product. Two way communication and customization of alerts is exactly what I needed. Being able to observe the camera from all the devices makes it that much sweeter. Set up was a breeze as well. One thing, the only way to allow my partner to use it I had to set it with my email and password. Should be able to have family log in options too.
I would recommend this to a friend


















