Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Maybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does want it’s supposed to do…somewhat hard to first get it to connect…
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Exactly what I looking for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although a little spendy, it is a quality video doorbell, easy to install and configure with the Google Home app. Pictire is clear and worked with my hardwired chime.
I would recommend this to a friend - Cons mentioned:Battery life, Notifications
Got WRONG info on how this doorbell can work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT what I was led to believe this doorbell would do. Was at my local Best Buy and that day they actually had a Google representative. Told her what I was looking for, a battery operated upgrade over my original Nest wired doorbell that based on our home transformer, really didn't work well, even after trying different resistors. So now the Google rep tells me I'd get notifications on my Google Hub as well as my phone and if someone would ring the doorbell I could change the ring tone to just about anything I wanted. Sounded like everything I was looking for. Bought it and hooked it up however in it's battery mode of operation it does NOT ring just a beep on my phone. Also it does NOT show a notification on the Google Hub. So obviously the Google rep doesn't even know their own products! I find this unbelievable that they gave me wrong info.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi sossos, thanks for posting a review. We regret to learn that the Nest Doorbell (battery) didn’t meet your expectations.
Nest Doorbell (battery) can do visitor announcements on a Google Assistant-enabled speaker or display or the indoor chime. Also, in addition to standard themes or sounds, seasonal doorbell themes are available around some holidays. You can change the theme or set a different chime sound in the app’s doorbell settings, where it automatically goes back after the default tone after the holiday.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need further assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture/video quality and nice battery life. Easy to install.
I would recommend this to a friend - Pros mentioned:Video quality
Excellent video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, quick loading and response times compared to the previous brand we used. Works well with the nest.
I would recommend this to a friend Television purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rob was very knowledgeable and helpful and guided us to the right purchase for our needs.
I would recommend this to a friend- Pros mentioned:Video quality
BATTERY.. WAY TO GO!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been amazed at how long the battery life is before recharging. Great video too.
I would recommend this to a friend - Cons mentioned:Battery life
Wish the battery was a bit better.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So close to five stars. I have the wired doorbell, and it is totally a 5 star device. The reason tthe battery operated version is ranked lower, is because of how quickly the battery depletes compared to my previous Ring doorbell. Otherwise it is a solid device with good software.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, mturbanek! Thanks for the feedback, and we’re glad you like the Nest Doorbell (battery). We’re sorry to hear your experience with the battery life is below your expectations.
The battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611
Here are some typical scenarios.
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If the battery life is significantly lower than expected, please contact us anytime and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very easy to setup and install. You can see everything very clear!
I would recommend this to a friend - Pros mentioned:Ease of use
Great for the Non-technical Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than spend $300 to repair my original doorbell wiring, this Google Nest was the perfect replacement. It is very good at sensing activity at the front door, and I can view the activity from my phone, which is helpful when someone isn't home. I'm not that technically savvy, and very happy that it's easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Works great and set up is simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very good, the video quality is good and set up is pretty easy.
I would recommend this to a friend - Pros mentioned:Video quality
Easy Doorbell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound quality. Helped to identify teenage pranksters in the neighborhood. Without subscription, video is only kept for three hours. There is a dip in quality with night vision mode. Battery lasts 3-4 months with maximum quality.
I would recommend this to a friend - Pros mentioned:Video quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is very good. Sometimes it’s spotty but could be internet, who knows. Picture quality & sound are amazing!
I would recommend this to a friend - Pros mentioned:Video quality
Amazing….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A well needed item for every front door!!! I recommend it!
I would recommend this to a friend - Pros mentioned:Installation, Video qualityCons mentioned:Compatibility
Looks and Works Well... But NOT on the Nest App!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BE CARFUL!!! If you intend to add this device to your existing Nest App, IT WILL NOT WORK!!! The door bell works well, installs easily and the vidieo & notification functions are good. However, It will only operate on the Google Home app and will NOT integrate in the existing Nest app. The online forums seem to indicate that Google isn't interested in makin that happen at all. I was seriously dissappointed in having to use two separate apps for my Nest products, but if you are ok using the Google Home app going forward, this device works as advertised.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi LeopoldoM, thank you for sharing your review on Nest Doorbell (battery) and we're sorry to hear your experience with using the Google Home app has been less than ideal. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy to install and up in running in a few minutes. Clear camera and great audio.
I would recommend this to a friend - Cons mentioned:Battery life
After a false start , we love it now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been waiting for a battery operated door bell to work with our smart home stuff. our first one had an issue where the battery would not last longer than a week. documentation said it should last 1-3 months. after swapping it out at best buy which was super easy . the new one show a battery life of 3 months left and it been on for over a month alone now.
I would recommend this to a friend - Pros mentioned:Design, Installation
Ring a ding ding
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my doorbell it’s very sleek and modern looking easy install and very responsive I really like the charge aspect opposed to batteries
I would recommend this to a friend - Cons mentioned:Battery life
Great upgrade to replace old ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for my Ring camera that had died. I'm full invested in Google's ecosystem so it made sense. Love the integration into Google Home. Only thing I would improve is a replaceable battery.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Dpaige11! We appreciate you for investing high on Google Nest devices, and we’re glad to hear that you love the integration of your Nest Doorbell (battery) with your Google Home. We hear your concern about having a replaceable battery, and we’ve taken note of your feedback. We trust that you’re getting the most benefits out of your experience. If help around the features of the doorbell is needed, simply visit us anytime and we’ll gladly help you, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this product. Two way communication and customization of alerts is exactly what I needed. Being able to observe the camera from all the devices makes it that much sweeter. Set up was a breeze as well. One thing, the only way to allow my partner to use it I had to set it with my email and password. Should be able to have family log in options too.
I would recommend this to a friend