Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Excellent doorbell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell. Easy to install. Works well with the app.
I would recommend this to a friend- Pros mentioned:Design
Good for front-facing mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nest doorbell has a nice design and good functionality. However suggest for only front-facing mounting; this does not have an angled bracket to mount on the side of an alcove where our doorbell is, so we can only see activity/people from a side view of the entry.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jill, thanks for sharing your feedback on Nest Doorbell (battery). We hear your concerns about getting the doorbell view angle, and we’re here to help.
The Nest Doorbell (battery) comes with a wedge that you can use to adjust the doorbell's camera angle if it's located in a corner. And it can angle your doorbell horizontally up to 20°. To get the camera view you want, you have to adjust the doorbell’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. To use the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place.
You might wanna check for the Wasserstein Horizontal Angle Mount (sold separately) for Google Nest Doorbell (battery) that can be adjusted 35° to 55° to achieve your desired viewing angle.
If additional help is needed, simply let us know anytime by visiting us here: https://support.google.com/googlenest/gethelp
Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old one lasted almost 6 Years. The only thing that ruined it was time and the sunlight.
I would recommend this to a friend- Pros mentioned:Ease of use, Installation
Good purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Minor installation skills needed. It's done everything I've needed it to.
I would recommend this to a friend - Pros mentioned:Ease of use
Great addition to my home security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Clear and quick setup instructions. Necessary tools included . Got it up and running in less than 30minutes!
I would recommend this to a friend - Pros mentioned:Overall performance, Video quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item worked as designed. A little heavy for a doorbell. Wish it weighed less. Works great and picture is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Great working doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The night vision on the Nest doorbell is clear and very easy to use. It is very easy to install as well.
I would recommend this to a friend - Pros mentioned:Video quality
Spotty Video Load Times.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's meh. Pros: Great video, night sight, and package detection. Cons: Spotty load times on videos. Getting a Person notification and the video not available immediately is unacceptable. It happens occasionally, but it happens at that moment you DON'T want it to fail i.e. you're home alone at the end unit in a hallway and you get a person notification but the video won't load. Do better, Nest and Google. It's 2023. Make this work right every time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JeffreyB. Thank you for posting your review on Nest Doorbell (battery). We're sorry to hear that your experience with the device has been frustrating. We'd like to know more details about your concerns with the issues you're having with the performance of the device. Please reach out to our team of dedicated specialists and help you with finding a resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Nice camera, could be better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice video quality, and I like how it integrates seamlessly to the rest of my google home products. Only negative is that I wish the the camera would activate at a longer distance. Seems to only start recording when someone is just a few steps from my door.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mike, thanks for sharing your feedback with us about the Nest Doorbell (battery). We’re glad that you like the video quality and the seamless integration with your Google Home devices, but are sorry to hear that the recording feature is less than ideal for you.
You can adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low:
- It decreases the range at which the camera or doorbell can sense activity.
- It increases the amount of time it takes for the camera or doorbell to wake up once it senses activity.
Here's how to adjust the wake-up sensitivity in your camera or doorbell's settings:
- Open the Home app.
- Touch and hold your device's tile.
- Tap Settings > Video > Wake-up sensitivity.
- Choose the High or Low setting.
If additional help is needed, simply let us know anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Great first doorbell choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently decided to conver to a google smart home and this doorbell was a great addition. The install was super easy thanks to the template provided and several video instructions provided. After intall the set up was flawless and easily integrates into the google ecosystem.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Amazing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality. Very easy to use and set. Its a must have!!!
I would recommend this to a friend - Pros mentioned:Video quality
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound works well with the app
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Wonderful security product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Works very well. Easy to install and provides great video of who is at the door.
I would recommend this to a friend - Cons mentioned:Size
Work great!.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't listen to complain about the nest app, for a while now they been switching everything to Google home app. It has little bit less resolution than the other nest doorbell but it got better free features the you need it to pay before monthly. Person, package, animal and car detections are now free, it ring with your Google/nest devices. Only con is the size.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy install, step by step video. Clean look on the home. Clear video, easy to use app.
I would recommend this to a friend - Pros mentioned:Video quality
Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another gift for my parents. Nice wide range. Video is clear. Gives my parents more sense of security.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Best camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item i love it clear view easy to installed very nice satisfied with it
I would recommend this to a friend - Pros mentioned:Video quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the video /sound quality were great . Only downfall is if you don’t know how to use google home or don’t know anything involving google then it might be difficult for some people. Other then that it’s a good product
I would recommend this to a friend - Cons mentioned:Battery life
Google Doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Doorbell camera works really well with the Google home app. The only negative thing I can say about it is the battery life, which is something I researched a few months ago(about 30 days), so I am happy with the purchase.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Rico, thanks for your review of Nest Doorbell (battery). We're glad to hear that your experience with the device met your expectations. We'd like to exceed that by providing you with recommendations about extending the battery life of your device. Please check the link here that may help improve battery life: https://support.google.com/googlenest/answer/10901611
If you need any assistance with your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
A little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Video is ok for general purpose but you’re not going to see distinguishing details very far away. A major dislike for me would be it doesn’t offer 24hr recording when hardwired. I would recommend for ease of setup and use with the understanding it’s just ok quality and battery version doesn’t offer 24 hr recording when hardwired.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there. Sorry to hear the Nest Doorbell (Battery) wasn’t quite what you were expecting. While you may not get continuous recording, you do get the flexibility of choosing if it will be battery operated or wired. Here’s a link with more information: https://support.google.com/googlenest/answer/13318581
