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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1771 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,771 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works really well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. My only issue is unless you’re almost never recodring events the battery doesn’t last nearly as long as advertised.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, Dustbunny! We´re glad that you find the Nest Doorbell (battery) with ease of setup and use. We hear your concerns with the recording feature along with its battery life.

      Event detection and recording depends on the settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). Using activity zones to monitor specific areas can also help. As for the battery life, adjusting video quality, length of video clips, and time between recorded events can extend its battery life. More tips on how to optimize the battery life can be found here: https://support.google.com/googlenest/answer/10901611

      If the issues persist even after trying the steps above, we welcome you to contact us anytime at the following link for more help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Just moved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell camera. I was able to pair it with my mini google and the bell can be heard throughout our home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i love it clear view easy to installed very nice satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another gift for my parents. Nice wide range. Video is clear. Gives my parents more sense of security.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Work great!.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't listen to complain about the nest app, for a while now they been switching everything to Google home app. It has little bit less resolution than the other nest doorbell but it got better free features the you need it to pay before monthly. Person, package, animal and car detections are now free, it ring with your Google/nest devices. Only con is the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the clarity of this device.I will be purchasing another one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Design, Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a wireless doorbell and a came across this, then noticed it sleep design. I live in an apartment complex and the color matches well. Functionality I'd give it an 8 out of 10 for the fact that I mostly use Google products. Anyway, getting this was pretty much an easy choice.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Doorbell. I wish the battery version functioned like the non-battery model when it has power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Getting better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As google continues to figure out how to incorporate the nest products into its brand, some things get better and some get worse. The option for a reliable battery powered doorbell cameta is great. This one looks sleek, works well, and is extremely easy to install and setup.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Josh, we appreciate that you find your Nest Doorbell (Battery) great. Your patronage and satisfaction are what drives us to keep working on improving our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, clear picture and easy access to live view, previous history, etc.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect; just needs 24/7 recording on power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it could record 24/7, it'd be perfect. I love the taller field-of-view, which, for my use at least, makes it much more practical for seeing packages delivered, people's heads while they're ringing the doorbell, etc. Only downside is, even on power, it only records events

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up motion before my cameras do, very good quaily video and audio is clear through the device

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home is set up everything on google and love the quality of this camera highly recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Front door

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with the doorbell. It has correctly identified when a package is being delivered as well as the doorbell itself. Very clear view of my front porch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Only down side is the battery life in cold weather

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great product. I like this much better than ring because it comes off easier rather than trying to screw off to get to the battery for Ring. Like with all battery powered doorbells, you have to charge it frequently in cold weather.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kko0518, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Doorbell (battery) great, and we do apologize for some battery issues you’re experiencing.

      Nest Doorbell (battery) is designed for the outdoors with the temperature range of –4°F to 104°F. Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      - Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      - Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    A Good Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Nest/Google fan so my opinion here might be a little biased. This doorbell is very good with a good camera. I wish it was still available wired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Player! We're thankful for your feedback on Nest Doorbell (battery). This device can run on battery alone, but if you prefer it wired, it can be connected to doorbell system wires delivering 8 - 24 V AC, and at least 10 VA, 50/60Hz. Meanwhile, you might also want to check for the Nest Doorbell (wired, 2nd gen) that has a voltage requirement of 16 to 24 VAC and a power requirement of 10 to 40 VA. If there's anything we can help you with, don't hesitate to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install, Works well at night.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Best Buy Employee

    Rated 5 out of 5 stars

    Google - Nest WiFi video Doorbell

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, looks good, and fits perfectly where I had installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GREAT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS GOOD , THE QUALITY IS NOT THE BEST BUT DO THE JOB.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great security addition!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paying dividends. I love the nest aware features as well. It alerts me when someone unfamiliar comes up to the door. We had someone wiggle the door handle in broad daylight a month ago and it caught them on camera and I was able to post it to our neighborhood alert system. The integration with the nest display is fantastic as well. Love that when someone rings the doorbell it rings inside the home.

    I would recommend this to a friend