Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great doorbell!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell! It gives a clear view of who is at the door and notifies you when there is a package being dropped off.
I would recommend this to a friend - Pros mentioned:Ease of use
Love Our Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy to follow and complete on my own. It works really well on our Google home hub, our family's Samsung devices (phones and smartwatch), as well as our Apple devices (phones and iWatch). I like knowing when a package is delivered and when it is no longer seen.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy setup very reliable and robust. Google home is annoying as opposed to the old nest app, but hey nothing is perfect
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mike! It's awesome to hear that you had an easy time setting up your Nest Doorbell (Battery), and that it's been working great for you. We do apologize for the unlikely experience you had using the Google Home app.
The new generation of Nest cameras and doorbells, including Nest Doorbell (Battery), are exclusive to the Google Home app. We wanted to make the Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Additionally, here are some benefits you can get by using the Home app with your Nest Doorbell (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, you can get visitor announcements on Nest Hub with Nest Doorbell (Battery). Here's how you can set it up: https://support.google.com/googlenest/answer/7672451
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're willing, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We'd be happy to tell you more about the amazing features you get with the Home app and your Google Nest products. Please feel free to contact our support team via our Center page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Easy to setup and use with google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied by this product so far. the battery life is long enough (around 3-4 weeks after full recharge); the image and sound quality is good and the sensor is good enough to catch any movement in the view area. the compatibility with the google home system is great, same for the setup. recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up.. i rent so its great to be able to just pull off at any point.. battery life is what you’d expect.. it tells you when it needs to be charged.. shows in the video feed as well just like your phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, wasy to use. Can connect more than ine .
I would recommend this to a friend - Cons mentioned:Battery life
Something needs to be done about the mounting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a delay between someone pushing the button and a notification coming in through Google speakers. Which would not be that big of a deal, but it is impossibly painful to mount., which you have to do every couple of weeks, when the device needs to be re-charged. I phoned the doorbell for a couple of months, had to charge four times. Finally, it dismounted and broke.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, ElenaN. It’s unfortunate to hear about your experience with the Nest Doorbell (battery). We’d like to have an opportunity to help you with your concerns. We recommend reaching out to our support team for assistance, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good product, it was easy and quick to set up.
I would recommend this to a friend - Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good effort but could be executed better. For the size you would think the battery on this would last forever. We were lucky we got 3 weeks out of it. Not sure what settings people used to get months and months, maybe only record when the door bell is pressed but we like to monitor packages so the battery drains so fast. We ended up hardwiring it and so far it's a huge improvement though for some reason the battery still drains. I would get the hardwired version if I had to do it again.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rick, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to hear that your experience with the battery life has been less than ideal. Battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
Meanwhile, we’d like to find out why the battery still drains when hardwired. If you’re willing to tell us more about this issue, please contact us at the following link whenever you have time and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Gives you peace of mind
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it easy to see when you get packages and people as they come and go. Definitely recommend this product. It’s a must have for any smart home!
I would recommend this to a friend - Pros mentioned:Video quality
Camera and Interface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is decent. Could be better. Nest interface with Google home can be improved as well but overall satisfied with the purchase.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Sionstar09, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re glad that you’re satisfied with the purchase. We hear your concerns about having a better camera quality, and with its functionality in the Google Home app. We’d be happy to pass this information along with the right team for future improvements. Meanwhile, We suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you need help with any concerns about the performance and functionality of the camera, You're always welcome to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use and meets our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install (clear directions and video), pretty straightforward to have it work with both our amazon and google smart speakers (as doorbells). Supports enough history without a monthly subscription to meet our needs.
I would recommend this to a friend Screws!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaints were with the after market security device needed to attach to door in Apartment. Would have liked to have a recommendation that didnt include screws that stripped immediately when design requires constant removal.
I would recommend this to a friend- Cons mentioned:Battery life
Good but....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't seem to have battery drain issues like others on here. It will tell you the charge percentage and an estimated time til recharge. One of the things I don't like is that the light around the button and the green light activates everytime motion is detected. You cannot turn this off.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jkru, thanks for reaching out. We're sorry to hear about your unlikely experience with the LED light for Nest Doorbell (Battery). It's possible to adjust the brightness for the LED light. You may use the Google Home app to change the brightness of its status light. Here's how:
- Open the Home app.
- On the home screen, tap your doorbell.
- Tap Settings.
- Select Video.
- Under “Status light brightness,” choose High, Auto, or Low.
For any other support needs, please feel free to contact our support team by reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Best doorbell camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been searching for the right doorbell that can distinguish between strangers and familiar faces, and this one can. In addition, it can even alert you of a package and alerts you again once the package is gone. I seemed easy to be removed/stolen, hopefully won't happen to me.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DJJT, thanks for sending in your feedback on your Nest Doorbell (battery). It's nice to hear that you're enjoying your experience with the performance of the device. Your feedback on the device seeming easy to be removed is appreciated and know that we'll relay this to the right team for improvements we can provide to our customers like you in the future. If you need further assistance with your Nest Doorbell you can always contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great purchase, highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a way to see who is at the front door, without a need to touch the electric wires and existing doorbell. The new Google Nest wireless doorbell truly exceeded expectations. It announces who is at the door, recognizes delivery people with packages, also detects familiar faces, etc.
I would recommend this to a friend- Pros mentioned:Ease of use
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a bit where it would lose connection, but was caused by not being sested on the bracket properly. Easy to use and setup.
I would recommend this to a friend - Pros mentioned:Installation
Best so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, fast response, and clearview. Easy to configure. I wish they have it with replaceable battery, rather than taking it down to recharge. , 
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AymanTech. Thanks for your review of the Nest Doorbell (battery). We're thrilled to hear that you find it easy to install, has a fast response time, clear view, and is simple to configure. We understand your preference for a replaceable battery instead of having to take the doorbell down to recharge. This is a valuable suggestion, and we appreciate you bringing it to our attention. The Nest Doorbell (battery) is designed to offer a balance between convenience and battery life. The current design minimizes the need for frequent recharging, and the included tool makes removing and reinstalling the battery a simple process. If you have more questions and concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Good Camera Doorbell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has been great so far. Been approx a year and i dont have any complaints. Its wireless so youll need to charge it every month or so depending on the amount of use. Would definitely buy it again.
I would recommend this to a friend - Pros mentioned:Design
Nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older Nest doorbell, when this one came out, I purchased it immediately because i love the sleek modern clean look and the color matches my house. A security camera door bell is a must these days and having one from google is the best especially if you have the nest display and nest app.
I would recommend this to a friend