Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Nest is the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my nest , it is perfect with our google home set up
I would recommend this to a friend - Pros mentioned:Video quality
Good & Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new look and the person, package, animal, or vehicle notifications. Hate the Google Home App, hopefully gets updated to be more like the Nest app. Hate no continuous recording.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Worth The Price, Great Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase, the camera quality is better than I thought. The battery life is amazing. The connectivity and integration into the Google ecosystem is exactly what I was looking for and if your goal is to have one system, this is it.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy reliable video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 4 of these video doorbells and am very satisfied with all 4. Easy to install and even the one unit that is in the hot Sun where temperatures in the shade is 100, still functions.
I would recommend this to a friend - Pros mentioned:Ease of use
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was easy to install! However, you can only replay events from the last 3 hours for free, otherwise you have a subscribe to a monthly plan.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BestBuy, we´re glad to hear that the Nest Doorbell (Battery) works great for you, and that you had an easy time installing it.
For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
We're always looking for ways to improve your experience. For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Meh.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's fine. Not happy about the subscription service; that's a hidden cost you don't realize you need. Holds a charge, okay, but not great. I only got it because everything else is Google brand in my house.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that you've encountered issues with the subscription service. As a team, we're committed to continuous improvement. We'll use your feedback to review our processes and make necessary adjustments to prevent similar situations in the future. Share more here:
https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Video quality
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great video but if you ever change your Wi-Fi you have to uninstall and reinstall the doorbell.
I would recommend this to a friend - Pros mentioned:Video quality
Good doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been good. Had arlo before this and i was happy but what made me switch is that my home is google setup. This works well with hub, mini speakers, and nest aware.
I would recommend this to a friend - Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As home doorbell cameras go. The battery lasts about a week on a some what busy road. It is good with facial recognition. The things i hate are it doesn't have a costom ring tone like ring camera and when the doorbell button is used the device itself makes a noise like some McDonald's toy and doesn't send a notification to your phone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Sane. Thanks for posting a review about the Nest Doorbell (battery). We hear your concerns about having a custom ringtone when the doorbell button is pressed, and we’ve taken note of your feedback for future improvements. Meanwhile, you can choose which events your doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/9210305
For help and support, feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Best doorbell camera ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe google’s ecosystem just works so much better than rings and this is no exception. Great camera quality and range. The smart system tells you exactly whos at the door and when you get a delivery. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Video quality
Amazing video quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this! The quality of the video is amazing. we love the fact that we can set alerts to people and vehicles aswell. It's amazing and we couldn't be happier with it!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Good wireless unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy setup. Only con is it doesn’t currently integrate into the Nest app. Only Google home which limits some functionality. Google is supposed to be working on it.
I would recommend this to a friend Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very impressed with the clarity of this device.I will be purchasing another one.
I would recommend this to a friend- Pros mentioned:Video quality
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear picture, options for doorbell chimes, even seasonal or birthday! Just installed and haven't seen all the features yet - does require a subscription to save video but worth the nominal amount. A bit larger than I expected but I suppose that leaves room for batteries?
I would recommend this to a friend - Pros mentioned:Video quality
Google Nest Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the google Nest Doorbell but wish it was easier to put back onto unit once fully charged. Like receiving notice who is at my door and can view nicely.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TV2020, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having difficulties putting back your Nest Doorbell (battery) after charging it. Your feedback is important to us as it will greatly help us improve our products and services. If you need immediate assistance, you can always reach out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my nest doorbell, its a little larger than I expected ,love the color, clear image, only downside is that my wireless chime doesn't work with doorbell
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rozmonique, thanks for sharing your experience. We’re glad to hear that you find Nest Doorbell (battery) great, and we do apologize if you’re unable to connect your wireless chime with it.
Nest Doorbell (battery) can do visitor announcements on a Google Assistant-enabled speaker or display or the indoor chime. Also, in addition to standard themes or sounds, seasonal doorbell themes are available around some holidays. You can change the theme or set a different chime sound in the app’s doorbell settings, where it automatically goes back after the default tone after the holiday.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need further assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Great except didn't meet battery expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even on the lowest power setting, the battery doesn't last longer than a week. Otherwise it's great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Zach. We appreciate you for sharing your review on Nest Doorbell (battery). We're sorry to learn that you're experiencing some difficulties with the battery life. It's important to us that we provide you with the best help possible and identify the cause of the battery issues you're having. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality picture and ok battery life. ofcouse we all would like more battery life but this is acceptable.
I would recommend this to a friend Great video doorbell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell works exceptionally well. My only issue is it's too sensitive with motion detection even with boarders on.
I would recommend this to a friend- Pros mentioned:Video quality
Much needed upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happy with this product, my significant other told me that I don’t need the hub. But showing her we do need the hub part too. So we can see on the monitor. And it’s loud enough where you can tell someone is at the door.
I would recommend this to a friend