Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Back to Ring…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried because all the raving… not what I expected. Going back to my ring. I feel the user interface is more fluid
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for giving the Nest Doorbell (Battery) a go, IkeRose. Sorry it wasn’t quite what you were expecting. We’d like to hear more about your experience — when you get a second, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Video quality
Love It!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product! I switched from a battery ring doorbell 4 to the nest doorbell and the quality of the video feed and response time is so much better! I am now converting my whole home from Ring to Nest.
I would recommend this to a friend - Pros mentioned:Video quality
Excellent product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is excellent, and affordable! We can see and hear anyone on our front porch very clearly. Safety is important to us, and having this product in our home provides that security. I highly recommend this product!
I would recommend this to a friend Buy this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Istallation is simple. Field of view excellent. Charging easy. Release key takes a little practice.
I would recommend this to a friend- Pros mentioned:Installation
Luv this doorcam, my packages are safe!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's wireless so no hardwires and very easy to install, I did it myself with a screwdriver. It connects with my google account and it works great! Got a camera for the back too. Works like a charm and I feel safer for sure.
I would recommend this to a friend - Pros mentioned:Overall performance
Gets the job done
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Will recommend as a front door bell camera. The mobile app sucks though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey GyanendraKumar, thanks for sharing your feedback and for recommending Nest Doorbell (battery) . It's awesome to hear that you're having a great experience with your device. Your feedback on the app is appreciated and rest assured that we'll relay this to the right team. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with integrating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Camera Ai not accurate.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm disappointed with the Google Nest camera subscription service. Despite saving the facial data of my acquaintances, the camera consistently fails to accurately identify individuals at my doorstep. This issue has occurred on 12 separate occasions, leading me to question the value proposition of the subscription. Furthermore, I have discovered a significant concern regarding account security protocols. When sharing a Google Home account and granting access to another individual, it appears that they gain full access to the associated email account. I believe this warrants attention to ensure the security and privacy of users.
I would recommend this to a friendBrand response from Google Team
Posted .Hi there, Olotk. We’re sorry your experience with the Nest Doorbell (Battery) hasn’t been the best. When adding people to your Google Home account there are different levels of access that you provide them, with none being able to access your personal email. Here’s a link going in depth on how to manage people and permissions in the Google Home app: https://support.google.com/googlenest/answer/9155535?
Reach out to us with any additional questions or concerns: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Video quality
Love the Nest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Nest doorbell so much this is my second purchase. The instructions are easy to follow. The picture quality is excellent. I like knowing when my packages are dropped. It also alerts you when they are removed.
I would recommend this to a friend - Cons mentioned:Battery life
Great product but why Google why?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but don’t understand why they didn’t make it in a way where the battery charges when it’s wired
I would recommend this to a friendBrand response from Nest Support
Posted .Hi max1111, we're glad you liked Nest Doorbell (Battery) and that you find it great. And to answer your question, is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. We recommend checking the power source since Nest Doorbell (Battery) requires 8–24 V AC, 10V A power source rating to charge the battery properly. If you need further assistance, we'd be happy to help you by reaching out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok decent image..but only bad thing is batteries run out quickly
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Johnny24. We appreciate you for sharing your review on Nest Doorbell (battery). We're sorry to hear that you're having a less than ideal time with battery life. We recommend changing the settings to save battery. You can lower the battery usage or use the Battery Saver. Both options help extend the battery life of your device. For detailed instructions, you can check the link here: https://support.google.com/googlenest/answer/10901611
Our dedicated team of specialists are always standing by for any additional assistance you need. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Clear in sound and pictue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and a nice sounding microphone. Works great with my other google products.
I would recommend this to a friend - Pros mentioned:Overall performance
Incredible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this absolutely recommend I use everything google and this just made everything even better can control from my phone
I would recommend this to a friend - Pros mentioned:Overall performance
Best video doorbell on the market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and easy set up! Got it connected to the transformer for constant power and in house doorbell speaker
I would recommend this to a friend - Pros mentioned:Overall performance
Nest Video Doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love! I like this doorbell better than my Ring doorbell.
I would recommend this to a friend - Cons mentioned:Battery life
Arlo have a more conveninent chargeable battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest camera is good but the charging could be better
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Juan. Thank you for taking the time to share your review of the Nest Doorbell (battery). We're sorry to learn that the charging experience didn't meet your expectations.
It's important to note that the battery charge time can be influenced by various factors, including ambient temperature and the current state of the battery. Please be aware that the battery will not charge in temperatures below 32°F (0°C) and may charge slowly when close to freezing temperatures. On average, it takes approximately five hours to fully charge the Nest Doorbell (battery) using a compatible 7.5W AC adapter.
Furthermore, the Nest Doorbell (battery) app will provide you with an estimated battery life approximately 48 hours after each charging cycle. As time progresses, your doorbell will adapt and refine its battery life estimate to enhance accuracy. Initially, if there's a substantial amount of recorded activity, the estimation may be relatively low. However, as activity decreases over time, the battery life estimation will improve.
For your convenience, we recommend monitoring the charging duration of your Nest Doorbell (battery). If you find that the charging time is longer than usual or encounter any other concerns, please do not hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Woeks well, easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We picked a chorded doorbell mostly because ofnournweatjer extremes. It was essy to install, easy to use.
I would recommend this to a friend - Cons mentioned:Battery life
Everything good, battery not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it works but its only been 30 days and i had to charge it so 2 1/2 months seems like a pretty big stretch.
I would recommend this to a friend Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product. Battery last a long time. I recommend the product
I would recommend this to a friend- Pros mentioned:Video quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great and I love the newer look of the camera.
I would recommend this to a friend - Cons mentioned:Battery life
Great for $129 sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent, love the face and package recognition. Battery life seems to be ok but of course could be better.
I would recommend this to a friend