Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Doorbell camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to Google nest display, seems to work well
I would recommend this to a friend - Pros mentioned:Ease of use
Great Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and it works perfect right out of the box.
I would recommend this to a friend - Pros mentioned:Installation
Great deal and easy install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, no wires. Wifi has no problem reaching doorbell. Sets itself up to communicate to hubs and minis, etc.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Hardwired this. Simple process. Happy with field of view
I would recommend this to a friend- Pros mentioned:Video quality
Better than Ring IMO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed easily. Easier to use than Ring doorbell. Picture quality really good. Not as intrusive with notifications.
I would recommend this to a friend - Cons mentioned:Battery life
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! My only concern is the battery life, seems to last but i will forget to charge.
I would recommend this to a friend - Pros mentioned:Video quality
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Great camera for main entrance!!!!!!
I would recommend this to a friend - Pros mentioned:Video quality
Google doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Picture quality is amazing and battery life is really good!
I would recommend this to a friend - Pros mentioned:Video quality
NEST Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our NEST doorbell/camera. It really is great to see what is going on outside our door and love to see when a package is delivered.
I would recommend this to a friend - Pros mentioned:Installation
Nest fans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having most other nest devices throughout our homes we finally added this and happy we have.
I would recommend this to a friend - Pros mentioned:Video quality
I see you
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a nice clean view alerts when someone is approaching.
I would recommend this to a friend - Cons mentioned:Battery life
Battery life leaves much to be desired
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature set is ok, monthly price is also ok, the picture quality is fine, The battery life however leaves much to be desired I shouldnt have to neuter my camera to the point of not being worth its price to get over 2 weeks of life.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BrettW, thanks for taking the time to share your feedback with us. We're sorry to hear about the short battery life you are having on Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and figure out the root cause. We recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a bit hard setting up but camera quality is great
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, RebeccaH! We’re glad that you like the video quality of the Nest Doorbell (battery). We hear your concern about the setup process, and we’ve taken note of your feedback for future improvements. For questions around the features or functionality of the doorbell, let us know anytime as our dedicated team is always ready to lend a helping hand here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Google doorbell
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google doorbell is easy to use and install. Highly recommended
I would recommend this to a friend Lot's of issues, this is buggy as heck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something to keep in mind, this works outside the nest ecosystem, and app, being this is a nest home device it makes no sense they are staring to fracture the environment, makes no sense. But here are the issues why I might end up returning this device, from not so critical to unacceptable. 1- Will not work with the nest app, so the historical events need to be viewed on Google home app, which is not a streamlined app for historical events. 2- Being this is Google home only you will not be able to use the web browser on your PC to check nest recordings 3- Historical events are not showing under the Google home app, when I go to the events, the app will simply crash and force close. 4- To avoid crashing I need to go into the app, select the doorbell and then I can go to the historical events 5- Several events show on the time-line, but the actual recorded video is not found, is says "video is not found check again later" so if you are trying to figure out if a package was delivered, who rang your bell etc etc this is USELESS. 6- Same issues on a galaxy note S7+ , Samsung note S20+ , One plus 7 I will call google support tomorrow and see if this can be corrected, They ended up hanging the call when they couldn't figure out what's going on. If I get no help tomorrow, back it goes to Best Buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there FreddyXZ2, thanks for making us aware of the missing recorded videos with the Google Home app, and for working with our support team. We apologize if we were not able to resolve the issue right away.
Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all your cameras can be set up and controlled in one place.
We appreciate that you will try to contact us once more to try and resolve the issue. Please do not hesitate to reach out us here: https://support.google.com/googlenest/gethelp
After 1 year...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell continually fell off the magnetic metal plate after 6months of use. I had this doorbell for well over a year. There is no way for you to replace or fix camera yourself, The only way is with the insurance purchase and at the time I could only afford just the camera. So now I would have to buy a whole new camera with insurance. Note DO NOT place the doorbell on the door itself, because I notice over time the opening and closing of the door would damage the magnet causing it to eventually to fall. So now I'll have to figure out how to place it on a brick wall near my door.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Wind! Thank you for taking the time to share your feedback about the Nest Doorbell (battery). We're sorry to hear about the challenges you've faced with your Nest Doorbell. It sounds frustrating that the magnetic plate didn't hold up well over time, especially with the wear and tear from the door's movements. We wanted to help you better. Please contact our dedicated team of specialists on the Google Help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great Door Security Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this addition works just as good as any security camera I’ve seen or better!!
I would recommend this to a friend Quality Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, battery life is holding up so far and video signal is good.
I would recommend this to a friend- Pros mentioned:Overall performance
Nice bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this bell for my house and we are very happy
I would recommend this to a friend - Pros mentioned:Video quality
I am watching you
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to setup, fast connect clean vision.
I would recommend this to a friend