Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product for families and personal usage
I would recommend this to a friend - Pros mentioned:Video quality
Easy door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good battery and clear camera. It alerts your phone quickly and it’s easy to setup and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell in my entirely googled out house. I purchased this one for the patio door since I already have one on my front door.
I would recommend this to a friend Great Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was pretty easy to install, Google has made it pretty straight forward. The clarity on the night video is impressive.
I would recommend this to a friend- Pros mentioned:Video quality
Simple to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google doorbell works great there are no issues. I like the instant notifications. Video quality is good
I would recommend this to a friend - Pros mentioned:Video quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound and video easy to set up voice and face recognition is perfect
I would recommend this to a friend - Pros mentioned:Video quality
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Home app could be improved, camera on it's own is OK, don't know why you can't record 24/7 when hardwired...
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, we appreciate your feedback. We'd like to apologize for any disappointment you may be having with the continuous video recording for Nest Doorbell (Battery).
We'd like to hear more about your feedback on the improvements we can make for Nest Doorbell (Battery) and the issue you are having when trying to continuously record when hardwired. This will help us a lot and see how we can help you best with your concern. Our support channels are ready to assist you, if you can visit us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatnnsnssnsnsnsnsmsnnsnsjssnsnsnnsnsnsnnsnsjsnsnsnns
I would recommend this to a friend - Cons mentioned:Battery life
Not as advertised. Batteries don't last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these in December 2024. The first one died by April 2024, I'm sure the second one will soon. Neither will retain battery power, have to charge them every 3 days or so, for 5-6 hours each time. They can't really help protect you when they go offline half the day or need to be stuck on a charger.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! Thanks so much for reaching out about your Nest Doorbell. We really appreciate you letting us know what's going on – your feedback is super important to us!
We found this article that might help you troubleshoot the issue: https://support.google.com/googlenest/answer/10481582
Of course, if you need any further help after checking out the article, don't hesitate to contact us again. We're always happy to jump in and lend a hand.
- Pros mentioned:Video quality
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the picture is clear. We had the ring doorbell and werent happy with it. This one is a million times better
I would recommend this to a friend - Pros mentioned:Video quality
Wonderful product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as it says, love the cameras overall pov.
I would recommend this to a friend - Pros mentioned:Video quality
Very good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the product. Image quality is good. Easy to install Highly recommend
I would recommend this to a friend Not Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a nest cam so figured I’d get the whole series of Google stuff. I like the narrowness of this cam, and everything integrates well. The clarity of video is ok. I came from having Ring, and I think Ring has them best on video, but all in all, I’m pleased
I would recommend this to a friend- Cons mentioned:Battery life, Connectivity
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device didn't connect to the Nest App and instead uses Google Home. I have 8 other devices on the Nest App and this one doesn't connect. It says that it won't connect in the details, but then Google should have removed Nest from the name. The Google Home app is annoying. The temp is currently -15 and the camera has been offline for over a day. Probably to spare the battery, but it has become a $130 normal doorbell. My wired Nest Doorbell is working just fine. I would recommend buying the non-battery powered wired doorbell that connects to the Nest App. This one is not good.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi kleptobot, thanks for sharing your feedback. We’re sorry to hear your disappointment about Nest Doorbell (battery). We understand the convenience of using one application for all of your devices.
The new Nest Doorbell (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your devices can be set up and controlled in one place.
For the connectivity issue, we suggest contacting our support team so we can further investigate what’s causing the issue. Please feel free to contact us anytime. We’d like to help you the best way possible. Here’s the link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Super easy to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This took maybe 10 minutes to get it all hooked up and running, better quilty than other video doorbell that we had previously.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent images
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great so far, i will require more for my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough how nice it is to have this! Love that it is by google.
I would recommend this to a friend - Pros mentioned:Video quality
Nice doorbell Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doorbell camera. Works well with nest hub. The color matches the house nicely
I would recommend this to a friend - Pros mentioned:Ease of use
New camera doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one previously and were unable to link to a new iPhone- it was much easier to set up than the last one. Works great!!
I would recommend this to a friend - Pros mentioned:Ease of use
Happy Consumer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great doorbell camera, was easy to setup and install
I would recommend this to a friend