Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to, very convienent. thanks
I would recommend this to a friend - Pros mentioned:Video quality
Not as good as wired best doorbell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality. Live view does not open when the camera is selected in the home app. You have to select live. So two taps to see a live view. Older nest wired camera went directly to live view.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Doug, thanks for your insights. We're glad to hear that you like the picture quality of Nest Doorbell (Battery). We understand that long time Nest user, like you, enjoy viewing their Nest camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. We value your feedback and we´ll make sure to pass this along to our product team since we are always on the lookout for new opportunities that will help us improve our products and services. In the meantime, we're hoping you will keep a close watch on future announcements on the new products and features by visiting our blog site here: https://blog.google/
Alternatively, if you have any other support concerns that you would like us to help you with, please consider contacting our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
retrofiting an older brick home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, exactly what was needed to retro fit an older brick home that had a built in doorbell
I would recommend this to a friend - Pros mentioned:Ease of use
Just say yes!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always heard good things and decided to buy one for new home. Love it! Easy set up and use. I recommend this 100%
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Doorbell cam is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and view. This product works wonderfully with the hub and other security cameras.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr Ny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product I think everyone should get this for there home
I would recommend this to a friend - Cons mentioned:Battery life
Door bell charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has to be removed and charged once a week. Dies not hold acharge longer than that. I thought it would have to be charged less often than thst.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, 65inchTV. Thanks for sharing your feedback on Nest Doorbell (battery) It’s unfortunate to hear about your experience with its battery life.
Your doorbell could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and doorbell settings that you select. Try to adjust the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas so you can extend its battery life. Check this link for more details: https://support.google.com/googlenest/answer/10901611
If you think that the battery life is significantly lower than expected, we can help you check for reasons why and you contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google ring door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Installation was very easy and it’s working perfectly
I would recommend this to a friend - Cons mentioned:Battery life
Not perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery lasts about two weeks, you can direct wire it if that's a problem. The video quality is OK but it always seems to start recording just a little too late and stop a little too early. I'm holding out hope the Google fixes thing with future software.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Shea, thanks for sharing your experience with Nest Doorbell (battery). We’re sorry to learn that you’re experiencing latency on the video recording.
You can try doing the following:
- Check the Wi-Fi connection
- Check if there’s any interference
- Restart doorbell
- Try disabling any network extenders
- Turn off other devices connected to Wi-Fi
If the issue still persists, we may need to take a closer look at your device. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Awesome Security Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Nest Doorbell. Whether its talking to family or looking for package thieves its the perfect door watchdog
I would recommend this to a friend - Pros mentioned:Video quality
Awesome doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best doorbell camera out there. Love how if the power goes down we still have it run on battery.
I would recommend this to a friend - Pros mentioned:Video quality
Goodle nest doorbell wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product! Video's are clear and sound is great. I no longer feel like my oackages are not decire when I'm not at home.
I would recommend this to a friend - Pros mentioned:Overall performance
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works the way it is suppose too, if I had more door I’d have more
I would recommend this to a friend - Pros mentioned:Ease of use
Best camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These doorbell camera is the best. I definitely would recommend and it so easy to use and set up
I would recommend this to a friend Mom with Dementia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice I made the Nest Doorbell helps me get alerts with facial recognition, it helps me to know when my mom walks out the house she is fighting Dementia.
I would recommend this to a friendBuyer beware!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We owned the original Nest. This one sucks! Google has not figured what the original had already mastered. Why would you sell a camera without 24/7 recording capabilities? It only does event recording and 9 out of 10 times only gets part of the event. Don't waste your money. Wait for Nest to release their second generation in spring 2022.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TechGuru1974, thanks for taking the time to share your feedback with us about the Nest Doorbell (battery). We’re sorry to learn that your experience has not been ideal.
Our goal is to give users more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. Nest Doorbell (battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. If you’ve set your camera to record and save specific kinds of events in its video history, your camera will detect and process any important activity it detects, but will only save footage of events you’ve enabled to the cloud.
We care about your experience. If there’s anything we can help you with, let us know anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Google nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, features are very nice. I recommend this
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and was easy to set up and install.
I would recommend this to a friend - Pros mentioned:Ease of use
Convenient and super easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery, easy/quick install and great alert settings. We are very happy with the nest doorbell and outdoor cams.
I would recommend this to a friend - Pros mentioned:Overall performance
Product excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to install. Works great
I would recommend this to a friend