Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Solid product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. Battery lasts for weeks. Always know who is outside of your house.
I would recommend this to a friendGreat flexible doorbell...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a ring dootbell for several years and could not find a configuration to stop alerting us as people and animals walked by the house. With the Google battery doorbell all the false alters are gone. I also love identifying individuals by name. Overall very pleased.
I would recommend this to a friendDon't need a subscripyion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a Ring doorbell for this one because you don't need a subscription to to see recorded videos.
I would recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent opened and installed; after I purchased it, I realized that in order for it to work you need Google or another device?? I got busy and forgot about it. When it is installed, will update on whether it truly is a 5 star
I would recommend this to a friendBrand response from Nest Support
Posted .Hey TheFridge, thanks for sharing your post on Nest Doorbell (battery). We can see that you're planning to install your device. We recommend following the instructions on the link here for details on how to set up Nest Doorbell: https://support.google.com/googlenest/answer/10732535
If you need further assistance, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an upgrade for my parents and they love it. Has been a month or so and still has yet to need charging. Camera view is great
I would recommend this to a friendGreat upgrade from Ring!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Ring Pro at my old house and decided to try the Nest doorbell at my new place. So far, I'm finding it better than the Ring, even on the free plan. The Ring had so many false alerts, while the Nest does a great job of recognizing people and even packages.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a few issues here and there but it does exactly what i wanted!
I would recommend this to a friendIt’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good and works great the night vision freaks out when you put a porch light on though
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, ZachC. Thanks for giving us feedback about the Nest Doorbell (battery). We’re glad that it works well, but we’re sorry to hear your experience with the Night vision feature.
Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface.
Let us know if more help is needed by visiting us anytime here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this product because it notifies me of all outside movements and arrives quickly in my notifications on my cell phone.
I would recommend this to a friendBatter Vs Wired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a better picture than my wired version was. I was concerned about the battery life but it lasts 6 months and only takes a couple hours to charge.
I would recommend this to a friendFunctional interactive doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy w battery life and quality of product. Only trouble was little slow maybe from bad internet connection.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bang4Buck, thanks for sharing your review. We're sorry to hear that you're experiencing some lag or slow speeds with your Nest Doorbell (battery). We'd recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Size
Beautiful hardware ruined by awful Google Home app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After experimenting extensively with all the other major cam and doorbell brands (Arlo, Ring). I really wanted to love these new Nest products. Sadly though, the nice hardware is let down by a few bad software features, and one terrible decision. - these new cameras are managed through the Google Home app, not the Nest app. The Home app is horrible and cluttered to use. I really don't understand why Google is moving its product to use this app - importantly, this also, means you cannot view your videos, or manage these devices through a browser - only through the Home app - there is not way to set notification schedules - to get notifications when there is motion during the night, but not during the day, for example. every other product I've tried offers this feature. without it the product is mostly useless as you either get nonstop notifications, or none at all. - there is no easy way to share clips with people - you have to download them to your mobile device then either post them somewhere or share them in a message - super annoying. - this thing is surprisingly massive! check the dimensions before you purchase
No, I would not recommend this to a friend Happy Wife, Happy Lice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use and set up. At this time, we have not seen the need to purchase Nest Cloud storage to view historical video feed.
I would recommend this to a friendGreat Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I highly recommend this item. If you need a wireless camera this particular product is good for the job.
I would recommend this to a friendNest Cam Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cam Doorbell helps to people to watch their houses in case that no ones are home, because can get notifications when someone is front door.
I would recommend this to a friendGreat Value with no monthly fee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall highly satisfied with this item. The free 3 hours of video history was the main selling point to me (do not want to pay monthly fees), but now like the smart detections feature the best which can tell apart humans, animals, vehicles, packages, etc.
I would recommend this to a friend- Cons mentioned:Battery life
Needs a bit of work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad by any means, but the battery life and excessive loading time to see history were both below average.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi briant, thanks for posting a review about the Nest Doorbell (Battery), and we’re sorry to learn of your poor experience with its battery life, and with excessive loading time to see video history.
The battery life will depend on factors including activity, temperature, and doorbell/camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
We request for your patience as we’re working on a seamless solution. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
Please let us know if you need further assistance and feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Only disappointment was that it does not come with a chime.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, MichaelL. Thanks for posting your review about the Nest Doorbell (battery). We're glad to hear that you had an easy time setting up the device. We appreciate your feedback on not having any chimes and have taken note of it. If you run into any questions about the device, feel free to let us know so we can help you, here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life, Size
Uncomfortable to recharge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky, large. In addition, the metal support or base is very easy to release. To recharge the battery you have to remove the entire doorbell and this is inconvenient. Uncomfortable to recharge.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NJVA, thanks for sharing your feedback with us on Nest Doorbell (Battery). We're sorry to hear that the design and features of Nest Doorbell (Battery) didn't meet your expectations.
The new Nest Doorbell (Battery) is a bit bigger compared to the previous generation of the Nest Doorbell model, since we had to accommodate the battery into the structure. Also, a locking mechanism holds your Nest Doorbell (Battery) in place with either the base plate or the 20° wedge. If you still find the locking mechanism insufficient, you may want to check with BestBuy for availability of 3rd-party anti-theft mounting brackets. We also recommend hard-wiring your Nest Doorbell (Battery) if you prefer continuous charging.
We value your feedback on our products and we'll make sure to pass along this information to our product team. For any other questions or support concerns, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life, Size
Uncomfortable to recharge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky, large. In addition, the metal support or base is very easy to release. To recharge the battery you have to remove the entire doorbell and this is inconvenient. Uncomfortable to recharge.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NJVA, thanks for sharing your feedback with us on Nest Doorbell (Battery). We're sorry to hear that the design and features of Nest Doorbell (Battery) didn't meet your expectations.
The new Nest Doorbell (Battery) is a bit bigger compared to the previous generation of the Nest Doorbell model, since we had to accommodate the battery into the structure. Also, a locking mechanism holds your Nest Doorbell (Battery) in place with either the base plate or the 20° wedge. If you still find the locking mechanism insufficient, you may want to check with BestBuy for availability of 3rd-party anti-theft mounting brackets. We also recommend hard-wiring your Nest Doorbell (Battery) if you prefer continuous charging.
We value your feedback on our products and we'll make sure to pass along this information to our product team. For any other questions or support concerns, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp