Customer Ratings & Reviews
- Model:
- GA03689-US
- SKU:
- 6520781
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
My nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Solved our streaming issue and now I am not having to pay for a router.
I would recommend this to a friendIt's ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when it works. A little frustrated because sometimes I have to reset points. Crazy for a 300 dollar system. Can't recommend due to this issue.
No, I would not recommend this to a friendStellar Wifi Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these about a month ago when they were on sale and I do NOT regret this purchase. These have improved my internet quality throughout the house and everyone loves it. I definitely recommend these if you were like me and on the fence about purchasing.
I would recommend this to a friend- Cons mentioned:Connectivity
Is it useful? Not sure.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really sure What this does? If it is a range extender and has to be connected to the router how would i set up the mesh system described if they have to be connected to the router. 2 stars bc unclear on its use, and it constantly needs to be restarted every time a new device is connected
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Ryan. Thanks for sharing a review, and we’re sorry to hear about your experience with the Nest Wifi Pro. The device needs to be connected to a modem with broadband internet connection from an Internet Service Provider (ISP). Check out this link for the setup requirements and guide: https://support.google.com/googlenest/answer/9548301
Or you may contact us anytime at the following link if more help is needed: https://support.google.com/googlenest/gethelp
Wow that made a big difference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, our internet is now on steroids and more stable then ever. We replaced a 2 year old nighthawk router that would drop signal all of the time and we went round and round with tech support to correct it. We can’t believe how big of a difference the nest made our Internet.
No, I would not recommend this to a friendMissing Gig Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than the Meet mesh I had before. Much more stable connection. The only downside is the fact that it can't reach gig speeds even though I pay for it
I would recommend this to a friendFast and Simple!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Google WiFi Gen 1 and I was able to swap the 4 Gen 1s with 3 nest pro's in about 15 minutes. The whole process was really easy and the improvement in my home WiFi is a night and day difference!
I would recommend this to a friendRouter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with Wi-Fi router only parental control have very less options.
I would recommend this to a friend- Pros mentioned:Speed
Tricks you into believing they are good.....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, the unit seemed great. I saw great speeds throughout the house. However, after about a day or less of the units running I started seeing major slow down issues. The units will seemingly at random drop to very slow speeds. Dropping to less than 10Mbit while sitting in the exact same location. The issue is with these Google units since I can connect to another wifi network that is connected to the exact same internet and will experience 150-200Mbps+ speeds from the exact same location and device. A reboot of the Google units will cause the speeds to return to 200-400Mbps+ but it will be short lived and a day or so later they will experience the exact same problem. It is not a signal strength issue, it is something with however these devices are internally processing their mesh network, it seems to get confused and causes major issues and sluggish performance. Unfortunately, I am outside of my return window otherwise I would return these. Not recommended at all.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, LouisJ. Thank you for posting your review on the Nest Wifi Pro. We're sorry to learn that you're experiencing some inconsistencies with the speeds you're getting with the device. We recommend checking your Wi-Fi network to see if your bandwidth is congested, which may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. These few steps can help:
- You can try restarting your router to reset your internet connection.
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps.
- If that doesn’t work, you can try restarting your phone or device.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
If you've done these steps before or if the issue still persists, reach out to us at the following Google Help link for further assistance: https://support.google.com/googlenest/gethelp
Google wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi router. Good price. I would recommend to buy
I would recommend this to a friendGoogle nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these in the hopes it would improve our WiFi. So far, so good
I would recommend this to a friendWe have been waiting for Wi-Fi 6 for a while
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They finally made Wi-Fi 6 for Google. We have been waiting for for a while and my hope was it would come with the last iteration. It's here now and seems to work perfectly fine. Same standard situation where you don't have to swap networks depending on what speed you want to use.
I would recommend this to a friendGreat mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mesh system. Very easy to setup. Speed is consistent. Tip: you'll get the best performance if you use Ethernet to connect your satellite with your main router. The coverage is overall pretty good.
I would recommend this to a friendOverall good but can be better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its been good. However encountered some network congestion while playing FIFA. Will try to review once again if anything goes bad.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, DhanushS. We appreciate your feedback on Nest Wifi Pro. We're sorry to hear that you experienced a network congestion issue.
Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range and cause a slower connection to the internet. We recommend placing your Nest Wifi Pro Routers within a line of sight to improve signal reception. As a general rule, mesh routers work best when they're about 2 to 3 rooms apart. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. Additionally, adding one or more Nest Wifi Pro routers can improve Wi-Fi coverage in your home. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840
If the issue persists, we recommend contacting our support team for further assistance. You can reach out to them by visiting this link: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Not a smooth or easy transition!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a prior Nest Mesh. I read that if I kept User and PW the same, everything should sync. Well maybe 2 things sync'd. I've had to reset everything else. Still haven't gotten 1 arlo camera to reconnect. Very frustrating.
No, I would not recommend this to a friend Ruter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as expected, I still don't get consistent bandwidth across my home
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there! We appreciate your feedback.
Here’s an article that might be helpful troubleshooting your low bandwidth issue. Check it out!
https://support.google.com/googlenest/answer/6246489
If you need further assistance after reviewing the article, don't hesitate to contact our support team.
Google mesh is excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google mesh. We were not getting the most of it out internet before but now that we've upgraded we do not have lagging issues anymore.
I would recommend this to a friendNothing but speed!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old router was barely allowing 120-130, now our house gets 450-500 easily. Connectivity is great, and we have tons of smart devices connected. Nothing but speed!
I would recommend this to a friendExcellent wireless mesh network
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the strongest mesh network I have used so far, all of the latest security protocols and wireless coverage from these units is great,
I would recommend this to a friend- Pros mentioned:Speed
Not as good as previous version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous version worked flawlessly so I was anxious to upgrade. This newest version is vastly inferior. I have a 1.2gb plan from Xfinity. Wired speed measurements were never higher than 435mb at the router. I pulled 800+ with the previous Nest WiFi. I returned this setup and purchased the Eero Pro 6E. Much easier to setup, so much faster and more stable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, IanF. Thanks for leaving feedback. We’re sorry to learn that your experience with the Nest Wifi Pro didn’t meet your expectations. We understand you have returned it for another Wi-Fi device, but if you have some questions about the Nest Wifi Pro, should you want to try it again in the future, please let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp