Customer Ratings & Reviews
- Model:
- GA03689-US
- SKU:
- 6520781
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.
This summary was generated by AI based on customer reviews.
Okay, some issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a couple of issues with the network so far but all in all it is working. Had to buy an additional access point for coverage and sometimes the main network loses connectivity.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi MichaelM, thanks for taking your time sharing your comments with us. We're sorry to hear that you're experiencing network trouble with your Nest Wi-fi Pro. If you want to improve internet speed use the Google Home app to evaluate download and upload speeds for Nest Wifi Pro. Please take a look at this article to know more about it: https://support.google.com/googlenest/answer/6246634
- Cons mentioned:Connectivity
Total Best Buy member- NOT Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, chronic connectivity issues, purchased 2 SONY's 75"and 43" too. After several trips to correct Geek Tech stated SONY doesn't play well with non-SONY components. Suggested purch new laptop too.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Jasz. Thanks for letting us know about your experience with your Nest Wifi Pro. In case you experience any connectivity issues with other devices, visit this link to follow the troubleshooting: https://support.google.com/googlenest/answer/9239960?hl=en-AU&sjid=12539745388227441288-NA
If you need further assistance, don't hesitate to reach out to us: https://support.google.com/googlenest/gethelp?sjid=12539745388227441288-NA
- Pros mentioned:Ease of use
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up. Loses internet connected more than my outdated router
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Brodie. Thank you for choosing Nest Wifi Pro. We can see that you're having some difficulties with connectivity and would like to help. We recommend checking your Wi-Fi network to see if your bandwidth is congested, which may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. These few steps can help:
- You can try restarting your router to reset your internet connection.
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps.
- If that doesn’t work, you can try restarting your phone or device.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
If you've done these steps before or if the issue still persists, reach out to us at the following Google Help link for further assistance: https://support.google.com/googlenest/gethelp
What an improvement!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My internet connection is in a freestanding office. By switching to the Google nest system the WIFI speed in our house is almost as fast as the wired speed in my office. I wish I would have done this earlier.
I would recommend this to a friendWifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always been a fan og google nest, love the app can sync easily and great network coverage for big homes
I would recommend this to a friend- Pros mentioned:Setup
Only complaint is admin panel/eth bottleneck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works incredibly well and is consistent. Pros: easy to setup and manage for basic settings and IP reservations. Able to monitor outside network. Cons: can only edit and change settings from google home app. Cannot change any settings on default gateway and makes DNS settings hard to change. No ability to set a VPN for entire network but wouldnt recommend that anyways.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JonathanT, we appreciate your views on the new Nest Wifi Pro. We're happy to hear that you had an easy time setting it up, including managing the settings. However, we do apologize for some of the limited features that you would have preferred to be available on Nest Wifi Pro. We'll take this information that you provided us into consideration and we'll make sure to pass this along to the right team. We recommend keeping an eye on our blog site for new on the latest products and features we offer here: https://blog.google/
On the other hand, if you have any questions or concerns you would like us to address, feel free to reach out to us here: https://support.google.com/googlenest/gethelp
Good Mesh Router, need more points than expected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work well, however, it would seem that you need more points than what is detailed in the product description
I would recommend this to a friendPleased as solved wifi problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the extension as it allows wifi to pool system and casita about 30 feet away.
I would recommend this to a friendGoogle nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well to extend your WiFi connection if you have a large space.
I would recommend this to a friendGoogle mesh WiFi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My At&T tech told me that there router wasn’t sufficient for my house and recommended these and it was the best idea.
I would recommend this to a friendNest WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, but love BestBuy even more. They have everything you need to get your network up and running.
I would recommend this to a friendNever disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are familiar with Google products, it is very simple to set up. The range works great for my one story home.
I would recommend this to a friendEasy blazing fast wifi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the original google wifi. You only need one unless your house is huge +2500sq ft. My 6e devices get 700-800 gbs which is close to what my modem cranks out (1gb service). Big improvement. Setup is a breeze.
I would recommend this to a friendVery good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should, poor signal on second floor though.
I would recommend this to a friendNest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding device. The purchase was thorough and easy. Even though i checked online first. Upon picking it up the sales rep was quite knowledgeable.
I would recommend this to a friendMesh review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Range wasn't quite what I expected. Still trying to figure out how to use a coaxial cable with it
I would recommend this to a friendGreat system - Easy to manage and setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well in my log cabin that has pretty thick walls so coverage is great. May end up getting one more so I can have coverage at both ends of my property.
I would recommend this to a friendFreakishly Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never experienced WiFi 6E before but my new router had it and I needed a boost upstairs.. I want for nothing now. 10/10 Not to mention its pretty sleek and shiny.
I would recommend this to a friendSatisfied customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace a router and the sales person at Best Buy recommended the Google Nest Router. I had issues with the set up, but the Geek Squad came to save the day, and could not be more satisfied.
I would recommend this to a friendGreat for gaming consoles
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router saved my life. I’m a gamer and it pushes up the Wi-Fi speed. I don’t even need to put in a Ethernet cable into my PS5 highly recommend
I would recommend this to a friend