Customer Ratings & Reviews
- Model:
- GA03904-US
- SKU:
- 10556763
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coverage, Setup
One of the best wifi6e systems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and excellent coverage! Really good for getting the wifi upgraded especially if doing it for less technical family members :)
I would recommend this to a friend - Pros mentioned:Performance
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and kudos to Best Buy for doing such a hood job with there open box items
I would recommend this to a friend Satisfied but setup (in my case) took some time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me longer to set up than I planned and I had to try a few times (and watch a variety of YouTube videos) to get it to right, but in the end I am happy.
I would recommend this to a friend- Cons mentioned:Connectivity
Unfortunately....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted these to be spectacular. I gave them time too get smarter like the advertising implied they could do. The Google nest wifi 6e pro units just don't perform any where near up to snuff for me to give any kind of good recommendations. They suffer when trying to maintain multiple devices, they suffer trying to maintain even sub par streaming speeds, (for ex. I get 1200 Mbps yet these units on most occasions give me about 400 Mbps, that's just awful) As for distance, forget about it. I occupy a 3 bedroom double wide and an considering a 3rd one just to get complete coverage from 1 end to the other. You might ask why I would consider purchasing another one, because these units aren't cheap and not only do they not play well with others, they just don't play with others. The idea of these units is a dream that sounds wonderful, the reality, save yourself some money and heart break and pick a different set. I don't write a lot of reviews so when I do it's because what I have to say should be heard. No one is paying for my review, I'm a diy'er that wants to help you spend the little ends you've got smartly which isn't here.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, JamieH. Sorry to hear you're running into slower speeds on the Nest wifi Pro. There could be a few things impacting your performance — here’s some suggestions to improve your connection:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If these tips don’t help, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Coverage, Ease of use
Nice router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to set up and provides excellent coverage.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these took them home to use with my new fiber. The set up took abotu 15min. Very easy.
I would recommend this to a friend - Pros mentioned:Coverage
Great coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage in a two story house. Was able to connect all wireless devices with no issues.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Excellent router. Fast and good price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Easy install and very fast internet speeds. Easy to use setup features in app. This replace my eero 6e pro and older Orbi. Blows them both away.
I would recommend this to a friend - Pros mentioned:Coverage
Good mesh system for wifi
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed 6 of these in one of our 3 story houses and the coverage is really good throughout the house. We installed another 4 of them hardwired in our 2 story office building and they work really well. If doing it wirelessly they need to be closer together it seems.
I would recommend this to a friend Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good value for money. Although the product packaging and documentation was missing
I would recommend this to a friend- Pros mentioned:Setup
Simplicity and power in a discreet package.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were extremely user friendly. Great range, ease of setup. Integrated very well with my existing google home services.
I would recommend this to a friend - Cons mentioned:Connectivity, Price
Meh - it’s ok. A bit overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh - it’s ok. A bit overpriced. Not significantly better throughput. Have had some connectivity issues which hadn’t been experienced in the prior version.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey BryanB. We're sorry to hear about your connectivity issues. Your feedback is valuable to us. Please share your experience here:https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Need more help? Contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Coverage, Ease of use
Mesh This
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for a home router. I have a house that is 5k sf so I have one on each floor. All my devices connect with no issue and it was so easy to setup.
I would recommend this to a friend - Pros mentioned:Coverage
Easy set-up & effective coverage
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were very easy to install and provided coverage to my entire home. Improved some latency issues I had with prior network extender. Was recommended by my IT department and happy with the purchase!
I would recommend this to a friend - Pros mentioned:Setup
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and they work great. My wife works from home zero down time or issues with connectivity anywhere inside or outside with all our devices.
I would recommend this to a friend - Pros mentioned:Setup
Nest is the Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Wi-Fi mesh network just works. It's so easy to set up. The Google Home app guides you through each step with simple instructions and in a matter of only a few minutes, your home network is delivering an internet connection to your whole house. The app also shows you how to optimize the Wi-Fi signal of each device by placing them in the best location throughout your house. Then, when it's all done, it lets you test your download speeds to see how fast your internet is. Boom!
I would recommend this to a friend - Pros mentioned:Speed
Goggle Nest Pro 6e router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade from the previous Google nest routers used for about the last 4-5 years. The new Google Nest wifi pro is a much improved upgrade. Speed much faster and wifi connection excellent.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Compatibility
Big Disappointment - very Slow Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set up the three pack of Google Nest Pro, successfully, via the Google Home App on my phone. (Two points are hardwired, ethernet). I have 500down, 50up fiberoptic service. The Google Home app says that my mesh is working properly, and that I have "blazing" internet speeds, down and up.... but this is at the input to the Google Nest Pro Router. ISP confirms that their modem is receiving and transmitting correctly. The Problem - THE BIG PROBLEM - Google Nest Pro Mesh WIFI speeds are unacceptably slow... only about 150Mbps for download...but still near 50Mbps for upload. We've jumped through every loop to resolve this issue but are getting NO WHERE. I have a security system of Google Nest Wifi cameras that now keep dropping out of connection. VERY DISAPPOINTED. As soon as I find a better system, this 3-pack is going back to Best Buy. I might just put my old NetGear Nighthawk back into service. That worked fine. I just wanted the fancy Mesh system- that works fine - entire building has WIFI in the 150Mbps range. As I said, very disappointed.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GaleW, thanks for sharing the details of your feedback on Nest Wifi Pro, and it’s unfortunate to hear it’s a disappointing experience for you. We can imagine how much time and effort you’ve spent on this, and we regret that you’re not having the ideal experience we want to share with you. We understand your decision to return the devices, but if you’re willing to give a chance to investigate your concern, you may visit us at your earliest convenience here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Performance
Product dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I am overjoyed with this purchase. Easy to install and set up. It works fantastic and the white smooth look is very chic!
I would recommend this to a friend Range extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was well worth the purchase. Eliminates my dead WiFi zones.
I would recommend this to a friend