Customer Ratings & Reviews
- Model:
- GA03904-US
- SKU:
- 10556763
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
AV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install and wifi range is so good. recommend this one.
I would recommend this to a friendJust ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these for about a month now. Replacing my old google wifi system the rang is ok but nothing what they clame and the speed well lets just say a little disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Moejo.Thank you for sharing your review on the Nest Wifi Pro. We're sorry to learn that you're experiencing some inconsistencies with the speeds you're getting with the device. We recommend checking your Wi-Fi network to see if your bandwidth is congested, which may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. These few steps can help:
- You can try restarting your router to reset your internet connection.
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps.
- If that doesn’t work, you can try restarting your phone or device.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
If you've done these steps before or if the issue still persists, reach out to us at the following Google Help link for further assistance: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
HORRIBLLY INCONSISTENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this wifi drops connections randomly all the time, when internet is working just fine through any wired device. Switched back to my old Nest Wifi pucks and those arent dropping connection at all. WAIT for this to get improved before you buy it!! Google this is unacceptable.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi TheodorB, we appreciate you for sharing a review on the new Google Nest Wifi Pro. We're sorry to hear that you are experiencing connectivity drops.
We recommend trying out some troubleshooting below that might be helpful with the connectivity drops:
- Make sure any offline Wifi devices are powered on and that all cables are secure. If your device is hardwired, check that your - Ethernet cables are correctly connected to another Wifi point or switch.
- Unplug the Wifi device that is offline and plug it back in.
- Open the Google Home app > and then touch and hold your device's tile and then Settings > and then restart Wifi Point.
- Perform a mesh test to confirm your devices are working properly. Here's how: https://support.google.com/googlenest/answer/7620337
- Check that your points are within range of your router or primary Wifi point. You might need to move the point closer towards your router or another mesh point.
- Run a mesh test again.
- Factory reset your offline device, wait until the light indicates that your device is ready to set up, then add your Google Nest Wifi point or additional router or Google Wifi point again.
If the issue persists, you may contact our support team so we can assist you further with the issue. You're more thans welcome to speak to our supprt team using this link: https://support.google.com/chromecast/gethelp
Appealing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetically appealing. So far setup as a mesh network works well
I would recommend this to a friend- Cons mentioned:Connectivity
Not good for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're a gamer don't buy this. Wired connections is always the best route for gaming which is really possible with this router it only has one Ethernet out port on the back and the WiFi signal one foot from my console was so bad it made dial up look fast
No, I would not recommend this to a friend Great buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. Definitely recommend.
I would recommend this to a friendCannot select wifi speec
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot select 2.4, 5, or 6 wifi speed so you do not know if you are getting the fastest speed you can get. I want to select the fastest speed I can get as I can on my Net gear router
No, I would not recommend this to a friendAmazing connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having connection all around our house even outside.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast reliable mesh wifi internet so far so good no connection drop
I would recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't work as well as they say it should. Not happy after spending 425.00
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Kato. Sorry you're running into slower speeds with the Nest Wifi Pro. There could be a few things impacting your connection — here are some ways to improve this:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, check out this link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
We’re just a click away: https://support.google.com/googlenest/gethelp
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not getting the actual speed if I move from actual router connected to the modem. The speed is dropping from 450+ to 100mbps when go to the other satellite
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, SriJ. Thank you for sharing your concern about your Nest Wifi Pro. We're sorry that you're experiencing some issues with the speed dropping. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re having with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Outlet Hog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi is fine, but this product continues an obnoxious trend of having it's power cable be so bulky that it prevents anything else from being plugged in adjacent to it. Hope you have an extra power strip
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, 2020. We appreciate your feedback on Nest Wifi Pro. We're sorry to hear that the size of the power adapter fell short of meeting your expectations. We value your feedback and have taken the details that you provided us into consideration with our future product releases. We recommend checking our blog site for announcements on the new products and features here: https://blog.google/
For any other support needs you have with Nest Wifi Pro, you may reach out to us by visiting this link: https://support.google.com/googlenest/gethelp
Best Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Router we ever had and I would buy them again.
I would recommend this to a friendStrong Wi-Fi network.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Creates a very strong and stable network in our home for over 10 devices.
I would recommend this to a friendSeamless wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh system offers seamless Wi-Fi throughout our home.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst uograde ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from original google wifi routers wanting the latest and graatest. Now my internet is slower and randomly cuts out and ive had ro re add the wifi points a few times. I went from a smooth internt experience to a very annoying one in an attempt to future proof my system. Would not reccomend. New google products have really been slipping recently.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, We're sorry to hear that you're experiencing some connectivity issues with your Nest Wifi Pro. It's important to us that we provide you with the best help possible and identify the cause of the connectivity issues you’re having with your device. Our support team is standing by with troubleshooting tips that may help resolve the issue. Please reach out to us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Speed
Please stay away from this nest wifi mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thinking these look much better than other mesh devices but boy this one of the worst Google products I have ever bought and I have been a Google nest customer for the longest time . Yes the speed was fantastic but my internet kept on dropping every 30 mins finally getting vexed i had to finally return this and buy a netgear which worked really well for my home.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Nimeon. Thank you for sharing your concerns about the Nest Wifi Pro. We're sorry to hear that your experience with the device was less than ideal and that you had to return it. We would've liked to help you with identifying the cause of the issue and provide you with steps that may have improved the performance of the device. If you’re ever considering Google products in the future and encounter any concerns that may need assistance, please don't hesitate to contact us on our Google Help page for immediate support: https://support.google.com/googlenest/gethelp
Doesn't work well with Iphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with android and windows devices but has major issues with iphone connectivity. I can't say how well it works with Apple computers but with the iphone it is very buggy. Sometimes it won't connect at all, other times it will constantly connect and disconnect, other times it will connect and say it has 3mb/s of download speed while other devices say 300mb/s.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Crimpchimp. We appreciate you sharing your experience with your Google Nest Wifi Pro. To help troubleshoot the phone connectivity issue you're having, we recommend taking a look at this link: https://support.google.com/googlenest/answer/6274141?hl=en&sjid=15075110714223629687-NC
If the issue persists please contact your phone’s manufacturer in order to find additional troubleshooting.
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made my Wi-Fi so strong I’m getting 400 mbps in the deepest corner of my 3 story house.
I would recommend this to a friendOOH BABY ITS SOME GOOD WIFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI SO GOOD YOU WILL NEVER NEED TO MESS WITH IT AGAIN.
I would recommend this to a friend