Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$369.00

Customer reviews

Rating 4.3 out of 5 stars with 1586 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,586 reviews
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works phenomenal. Was suggested by my internet provider for the internet range boost we needed. Very user friendly and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup, Speed

    Rated 5 out of 5 stars

    3 stations in less than 15 minutes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and provided coverage all through the house at speeds of no lower than 400 Mb/s. It literally took me 15 minutes for all three stations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic and easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Eero's with this. Couldn't be happier. Low maintenance and super easy to use. Wifi 6 is incredibly fast. I do not have any wifi performance issues and that's with over 40 devices online (smart home, phones, cameras, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech guy was very helpful, answered our questions and helped me compare different products. Great product, easy to install and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fixed all my problems!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So 6 months ago I bought a new expensive supposedly top of the line wireless router because I was tired of renting one from the cable company and ever since setting up this new router I’ve had nothing but connectivity issues. Half the time my google homes would not connect, my cameras wouldn’t work, or my smart lights wouldn’t come on. It was very annoying. Purchased these and placed them around my house and everything has been working seamlessly wish I did it sooner. Set up was super easy even my technological challenged mom could do it! Just get them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Mesh System to Set Up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After previous router extender purchases that were difficult to set up with minor improvement, Google made these easy, and my pair found each other even at opposite ends of the house. Perhaps my situation worked because I have wired ethernet from my router to each of these, which as a pair, provide a new wifi mesh address, stronger signal than my router. I didn't have to readdress any of my current wifi devices, but now my phone gets wifi at a larger range. As long as the little white light is steady on the front, they are working fine. However a couple of times I find a flashing light, which means a disconnect, but a power unplug/replug resets it. Overall very pleased, I only wish these were available in black.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, fast speeds. Would recommend. Only negative so far is the single Ethernet port on the router and points.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, EricL! Thanks for your feedback. We're glad to know that you find the set up process easy and the Nest Wifi Pro is working well. You can add LAN ports to your Nest Wifi Pro by connecting them to a switch. Take a look at this link for more info: https://support.google.com/googlenest/answer/6274262

      We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. We'll be happy to assist you if you have any questions or concerns. Contact our support team here:https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Coverage, Performance

    Rated 4 out of 5 stars

    Great System

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up is a little tedious but once done it’s worth it, it works great. My house is 3500 ft.² but it’s long it’s not stacked on top of each other and concrete walls so I purchased this and it made a huge difference, I run about 63 to 72 devices at a time, the mesh handles it with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast, Seemless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a mesh system for my new wifi. Fast, reliable and easy to set up in the app. Syncs up well with other google products. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Extremely easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to connect. I had the previous device and wanted to upgrade to this. All I had to do was remove the old and put the new one one in and it connected within seconds. It appears it has better coverage than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google system! It's easy to set up, works like a charm, and doesn't look like a weird, spidery spaceship. No complaints, this is a fantastic router and mesh system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great except for Mesh

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use of Google Wifi. I'm happy with the speeds these can provide on WiFi 6 and device management is very easy in the home app. My only issue is with the strength of the mesh system. I occasionally have low mesh strength but my devices are only ~35 feet away on a single story. This is within the 2-3 rooms away recommend but I don't buy that this would cover a 2200 sqft 2 story home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jonah. Thank you for choosing Nest Wifi Pro. We're delighted to hear that you're having an awesome time when it comes to managing the devices using the Google Home app. Your feedback on the signal strength is appreciated and we would like to help improve on that. Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range of your internet. We recommend placing your device within a line of sight to improve signal reception. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840

      If you have additional questions or need any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Works great. Looks cheap and low quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big fan of the Google Wi-Fi. I love the ability to do parental controls per device and the status I get. I recently upgraded from the nest Wi-Fi and the setup and functionality is great. I’d give 5 stars if it was not the ugliest thing in my living room. Just having a “normal” whatever brand one with antennas makes you look less cheap. The shiny white plastic with the seam down the middle is almost as good as my 3 year olds storm trooper Halloween costume. I’m likely going to return it and use the older system simply on the face the new one stands out like a sore thumb in any room.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ckyuv. We're sorry to hear that your Nest Wifi Pro didn't meet your expectations when it comes to the design. Your feedback on the appearance is appreciated. If you have additional questions or need assistance in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast.. strong signals now in the weeker zones due to multiple mesh, easy to install & connect. Looks amazing in the looks as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but need more improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as expected. However, there are some drops in connection here and there. Not as much as it used to, which tells me they still need some system update to fix all the issues. But signal and speed, you cant go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Google nest

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this. I pay for 500 mbps and with my setup with this I get around 500-700 just varies on the time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great internet speeds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I get like 224% of my internet plan. Prob just won’t buy from Best Buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy these now!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible upgrade to my previous generation of Google Nest router and extension. I was able to quickly, and easily, connect all three routers. One was more than 100 feet away, connected by ethernet cable in the detached garage. I have coverage all over the house and all the way to the garage with the same Wi-fi signal. And... it is WAY faster. I was getting maybe 70-90 download speeds before and now see anywhere from 500-750!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great system! Favorite WiFi system by far

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Purchased to replace an older Eero system and these work great. Covers our 2,500 sq ft house with ease. I will say these do better when each beacon has its own dedicated Ethernet connection, but they still work great if you just plug straight into your modem. We have 1Gbps up and down and this system lets me download or upload anything at full speed anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great wifi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi coverage and fast. The only thing that would help would be having status lights on the Ethernet ports.

    I would recommend this to a friend