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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wifi Pro 6e AXE5400 Mesh Router's ease of use, setup, coverage, range, performance, and signal strength. Many appreciate the fast and simple setup process and the excellent coverage throughout their homes. However, some customers report connectivity issues and find the price to be relatively high. A few users also experienced compatibility problems with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,531 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good but need more improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as expected. However, there are some drops in connection here and there. Not as much as it used to, which tells me they still need some system update to fix all the issues. But signal and speed, you cant go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, fast speeds. Would recommend. Only negative so far is the single Ethernet port on the router and points.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, EricL! Thanks for your feedback. We're glad to know that you find the set up process easy and the Nest Wifi Pro is working well. You can add LAN ports to your Nest Wifi Pro by connecting them to a switch. Take a look at this link for more info: https://support.google.com/googlenest/answer/6274262

      We appreciate your input in helping us understand our customers' needs and preferences better, and we'll make sure to pass it along to our teams as we're always working to improve our products and services. We'll be happy to assist you if you have any questions or concerns. Contact our support team here:https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Great except for Mesh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use of Google Wifi. I'm happy with the speeds these can provide on WiFi 6 and device management is very easy in the home app. My only issue is with the strength of the mesh system. I occasionally have low mesh strength but my devices are only ~35 feet away on a single story. This is within the 2-3 rooms away recommend but I don't buy that this would cover a 2200 sqft 2 story home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Jonah. Thank you for choosing Nest Wifi Pro. We're delighted to hear that you're having an awesome time when it comes to managing the devices using the Google Home app. Your feedback on the signal strength is appreciated and we would like to help improve on that. Congestion issues may be affected by various factors, including Wi-Fi interference and physical barriers, which can limit the range of your internet. We recommend placing your device within a line of sight to improve signal reception. For example, if the far end of your house has weak Wi-Fi, it's advisable not to place a mesh router in that exact spot. Instead, position it halfway in that direction. Placing it in an elevated position, such as on a shelf, can also help. For more detailed information, please refer to this help guide: https://support.google.com/googlenest/answer/7182840

      If you have additional questions or need any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Works great. Looks cheap and low quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big fan of the Google Wi-Fi. I love the ability to do parental controls per device and the status I get. I recently upgraded from the nest Wi-Fi and the setup and functionality is great. I’d give 5 stars if it was not the ugliest thing in my living room. Just having a “normal” whatever brand one with antennas makes you look less cheap. The shiny white plastic with the seam down the middle is almost as good as my 3 year olds storm trooper Halloween costume. I’m likely going to return it and use the older system simply on the face the new one stands out like a sore thumb in any room.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, ckyuv. We're sorry to hear that your Nest Wifi Pro didn't meet your expectations when it comes to the design. Your feedback on the appearance is appreciated. If you have additional questions or need assistance in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast.. strong signals now in the weeker zones due to multiple mesh, easy to install & connect. Looks amazing in the looks as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy these now!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible upgrade to my previous generation of Google Nest router and extension. I was able to quickly, and easily, connect all three routers. One was more than 100 feet away, connected by ethernet cable in the detached garage. I have coverage all over the house and all the way to the garage with the same Wi-fi signal. And... it is WAY faster. I was getting maybe 70-90 download speeds before and now see anywhere from 500-750!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great system! Favorite WiFi system by far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Purchased to replace an older Eero system and these work great. Covers our 2,500 sq ft house with ease. I will say these do better when each beacon has its own dedicated Ethernet connection, but they still work great if you just plug straight into your modem. We have 1Gbps up and down and this system lets me download or upload anything at full speed anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Google WiFi 6e Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four of these placed throughout a 3100 square-foot home. The speed is lightning fast. We have multiple devices connected and streaming at the same time without a glitch. The performance is dramatically improved over the first generation. Installation was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    A bit pricey but pretty darn good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just watch for sales. Setup was rather straight forward. I read conflicting info about what few QoS rules and network shaping is available and experienced dismal, unusable performance while using the sole ethernet port. A lengthy support call with google and all seems well. I occasionally have terrible signal strength on Wi-Fi when > 20 steps away and around a corner from the device. Downstairs it has gone from 1/5 signal strength to a slight interruption and suddenly 5/5 strength. Still overall pretty satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 4 out of 5 stars

    Easy set-up, relieved to have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy installation. Definitely expanded wifi in one of part of the house, but I'm struggling to the same performance in my garage. I don't think it's the router's fault though, I'll just have to play with the positioning. There may be better options around, but this was a simple, solid purchase and it's pretty much fixed my problem as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice, esp. if you already have Google.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new internet provider installed a ”state of the art” system that in reality could not push an internet signal from one end of the house to the other. We purchased the Nest system to boost the WiFi on the recommendation of the sales person. It works as advertised and so easy to set up. Each router automatically connects to the WiFi and since we already had Google cameras, they also connected right up. It is pricey but clearly gets the job done. No drops and a strong WiFi even outside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Better Than Anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Google Wifi with the Pro 6e. The setup was seamless. The performance boost was better than anticipated over the old system, and the system components are connected over ethernet. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It works as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So is working as I expected, the internet in my home now is fast than ever, the best thing is thar chou have the chance tonuse an internet cable in every unit to wired conect a gaming pc. The speed increase is the reason for my five stars score.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Google works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model and it was working fine with a few drops here and there. That system was fried when my house was struck by lightning. When I chose this, it went on sale so it was a must buy for me. It has performed better and worth the buy, especially when its on sale. Must have!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall Good, Intermitten Issues with Connectivity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, however intermittent signal variations and device connect issues when the connecting device is moved from one room to another

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Mesh Network is a Solid Choice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice I have made in my home networking gear. Provides continuous connection, zero buffering and rock solid performance on both floors of my home. Set up was a breeze and it has performed flawlessly for nearly a year.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Performance

    Rated 5 out of 5 stars

    Good wifi coverage for our businesses

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the google nests for several of our businesses and houses. They work seamlessly, and the app is easy to use to check the status of the devices. They provide good coverage, and if hardwired they work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    New Google NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up and intergrate with the existing system. Provides excellent coverage around the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    I am speed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. The install was super easy even though the "instructions" they give you are very lacking. My only advice is that if you are replacing a router, remember to use the same network name and password you had on the one you are replacing and everything in your home will connect seemlessly. I'm using it to bypass the Starlink router which is a pretty fast and modern router. However, as soon as I got this set up I could tell this was a significant upgrade not just in terms of coverage but in actual speed as well. This was a pleasant surprise as I was mostly looking for extra coverage. Ran a test and recorded the fastest speeds I have ever had here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great WiFi once setup is complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for the past month providing strong signal for all my IoT devices throughout a 2500 sq ft area. A few user interface issues during setup but once up, no issues.

    I would recommend this to a friend
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